I stayed on Xmas eve. Night the lad on reception remembered me from my last stay (the lad that had holiday inn cancel on his wedding day that’s who’s writing the review I hope your well mate ?)
The gent on reception was a top lad really friendly really professional great to have chat with the guy was clearly busy but he gave me his time for a friendly conversation which goes a long way in my book I was really really happy with his customer service I was happy with the room the cleanliness of the room the cleanliness of the bed great shower power and an all around great stay my only regret is I didn’t stay another night ahh oh well next time I’m in Leicster I’ll stay that extra night to fully recharge my batteries also this hotel has parking straight outside and a petrol / service station it’s really convenient also right on the M way
I had an excellent experience here. I checked in during the early hours, and the porter was already waiting—very friendly and even offered me tea or coffee on arrival. The room was spotless, compact, and perfect for a one-night stay, with a lovely bath towel provided. There was no hairdryer in the room, but otherwise everything was just right.
Parking usually comes with a charge, but it wasn’t working during my visit, which was a bonus. Despite being located at a service area, it was surprisingly quiet. Breakfast was buffet-style with plenty of choice, and the Full English was piping hot.
I would definitely stay again.