ibis Southampton Centre

入住登記前台員工態度有待改改善，房間地氈極嘔心

Overall acceptable!

Value for money

Very good location.

I wouldn’t recommend the accomodation, noting location is convenient but property definitely could do with some updating/fixes. It was cool overnight but the room temp stayed at about 25/26 degrees even with the aircon which didn’t really work but blow air. The bathroom is a bath style shower with minimal pressure. The elevator seemed questionable with the internal level screen not working. The budget Ibis might be better or at least more value for money.

The A/C was worthless, and in mid-July in a Europe heatwave it is vital. Even with the thermostat all the way down to what it would allow, I NEVER felt any cold air coming from the unit. It was telling when I saw the portable fan on the shelf...so I had that fan running all the time just to move the hot air. The windows cracked open slightly only with security block...the hallway was actually cooler than my room. It was not a comfortable stay at all. Fortunately it was only for one night prior to my cruise. But note I will NOT be booking this hotel again for my next cruise stay. I can say that is it very close to the cruise port, that's its only positive. But there are other options. Maybe in winter I would go here, but never in summer when A/C is vital.

It is a budget hotel with an amazing location! The mattress was 2-3” deep, but the room was clean and quiet. The air wasn’t super powerful, but a fan was included in our room. The hotel is 10 minutes walking distance from mall, titanic museum, ikea. And cruise port!! I’d stay here again!

No AC.

Das Zimmer war erschreckend klein, abgewohnt und erinnerte an eine Spelunke. Für eine Nacht war das gerade noch so passend. Wir waren wirklich froh wie wir das Hotel wieder verlassen konnten. Wir fühlten uns gar nicht wohl. Das Personal war aber sehr freundlich und hilfsbereit. Das Frühstück war auch ganz in Ordnung - frisches Gemüse und Kaffee waren gut.

Clean, comfortable room, ideal stopover for cruises. Good breakfast. No evening restaurant.

Pésimo servicio sin aire acondicionado

Booked the hotel a week in advance, on arrival at 9.30pm my room had already been sold on. I was offered an alternative hotel which I had no option but to take. Both receptionists took an age with only half hearted apologies. Nothing offered as an apology other than being told there was complimentary water in the fridge! I work away all the time and this was completely out of order !

Rooms were clean but could do with an update. A scale for weighing suitcases would be an added bonus.

Staff were great. Well located for walking around historic sites and museums. That said, there was NO air conditioning in the room, hallways or lobby. Poor workmanship on installing doors and fixtures. Bathroom door would not open all the way and had ti be closed to get to room door. Shower VERY hard to turn on. No bedside end tables. Few electrical outlets.

Hotellet fremstår meget slidt.

Very expensive for a tiny room with barely any space for our suitcases. The bathroom was disgusting with mold all over the grout.

Great location and good price. Breakfast was Ok but the orange juice appeared to be orange squash which wasn’t great. I would come back and the staff were very friendly and helpful

na

Outdated

Genuinely a really poor uncomfortable stay. Yes, you get what you pay for but the bathroom fittings are rusting, huge noisy units on the outside wall and cramped rooms really lead to a poor experience.