伦敦海德酒店

We have stayed in this hotel for two nights. The overall experience is very good and we highly recommend this hotel to anyone. The hotel is located near to an underground station and it is very convenient to travel. There is free parking for us to park our car. When we first arrived, we are impressed by the warm welcome of the staff and the user-friendly design of the facilities. The quality of the breakfast is good and we enjoyed very much.

Reception guy is very nice. Hotel is clean. Easy to find very near to underground. Good for shampoo condition showing should be selected before. Bed is good. Toilet is good and clean. Bottle water and toilet paper is good brand. Staff is nice.

非常滿意，下次會再來

附近比較靜，但近地鐵站，十分方便

除有免費泊車，鄰近鐡路，交通方便，四週環境寧靜，有小量食店選擇，整體方便舒適。職員態度亦親切，免費早餐質素好。

Nice room, great breakfast, everything is good except they have made a mistake on my last name

The hotel seems having new renovation. I like it decoration which looks modern. The surrending is quite. Room is tiny but the bath room is great. Continental breakfast has good choice.

Excellent stay at short notice. Everything I needed

Had a great stay here. The room was a good size, very clean and the air conditioning worked extremely well which we were thankful for as it was really hot outside. Nice bathroom, large hot shower with everything already in the room like shampoo/conditioner/shower gel, toothbrushes etc. Great location. Underground station a few minutes walk away with the northern line taking you into central London. Plenty of shops and places to eat around the hotel and just a 10 minute walk to Brent cross shopping center. Breakfast was nice. It was cold only, no hot breakfast but a decent selection of pastries, cereals, toast, meat and cheese etc. Carpark is quite small and tight but was good enough. Easy access to the hotel from the motorway. Staff were all very helpful and friendly. Some of the nicest staff we have encountered. Overall we enjoyed our stay here and will be back again.

I stayed at the Hide for 3 nights in July 2026, at an executive double room (in case the room makes any difference). Room itself was amazing, but the hotel facilities were really good in general. Very clean, well-maintained, you felt really nice being in such an environment. The people that work there were also really friendly, and willing to help. Did not encounter any issues whatsoever, really happy with my stay.

Everything, a real Gem at a reasonable price, close to underground & major roads. Manager Kahled & all staff were very accommodating & excellent and this comes from a 40 year international travel veteran.

The hotel is located in a pretty sketchy, kind of run down, area. This is not presented in the pictures. It is also by a busy road where the traffic i noisy. This is if your room is on that side of the hotel. With that said, the rooms were nice and cosy and the staff was helpful and kind.

The staff are very helpful and attentive, especially the team manager Khaled, he is very patient, explaining all the details we have to know during our visit. Really appreciated. We highly recommend The Hide London to my friends and family when they are going to visit London next time.

Nice, clean hotel room. Small hotel overall. Was a bit frustrating as booked hotel for the advertised air con during heat wave but the air con was very weak. When I asked the staff about it, they provided a fan which was nice but at check out, a male staff was providing excuses and then gave me a lecture about booking directly through hotel not third party sites, despite explaining my reasoning. Overall hotel was fine for a one night stay but would not recommend for during a heat wave and would ask hotel staff to improve. Felt like staff were always trying to sell you on the breakfast, dinner, or booking through their site which was quite irritating.

Friendly and caring staff. I had to urgently find a hotel after I found the hotel I booked originally was a total dump. Filthy. With no WiFi my spouse luckily found this hotel as a replacement and I was so happy to see how clean and friendly the staff are.

The property is as described, and the pictures on the website accurately reflect the hotel. There is additional parking to the rear of the property via the carport, which I found very secure. The room had all the facilities you may want/need, including others which were not expected, such as toothbrushes and little extras such as L'occitane products. The blind did not work properly in our room, and I would say that the bathroom needed a little TLC, with the mirror needing replacing due to it starting to rust and some grout missing between the tiles.

Poor shelving storage space. Not enough hooks in the bathroom. Need proper hooks on the wall near the door for coats.

A privately run hotel that offers reasonable comfort in a convenient location. Parking can be tight and at a premium during busy times. The list of top up charges for things which other hotels might do for free is extensive and there seems to be a disconnect on the room rates between the main portals and the hotel direct. As you leave they encourage you to come back and book directly with the hotel but having tried that the cost seemed to be hgher. The rooms are fine, some larger and easier to get around or reach than others but all nicely furnished and the bathrooms are decent. Overall a perfectly reasonable hotel for the price and location but not the great place the owners think it is.

**If you are in room 8 and the AC doesn't work, call them out on it. There are multiple reviews of issues with AC and this unit didn't even have power to the AC panel. ** First night we checked in it was a warm night. We were offered a fan at check in, which was an immediate red flag that the AC wasn't working prior to our arrival. The second night we noticed people checking out, we asked to move rooms. They told us it wasn't the same "tier" (a downgrade) but the AC worked. We accepted that change. The "downgraded" room was in our opinion better than our initial room anyways. Next day the AC stopped working in that room and housekeeping took our fan back from our room.. Asked staff about the AC with no resolution. Next day they "pressed the wrong button" and it worked again. We were compensated by one free breakfast.. Hardly even. Other than the AC issues... If you book through Expedia you're treated more poorly than direct. They offer free breakfast if you book direct. - We had no water throughout the hotel for around 12 hours - Breakfast was extremely mediocre - Rooms were very dusty, otherwise clean - Fans should be INCLUDED in each room, you shouldn't have to ask for one (they say "they have a lot on site") - Food on site is pizzas, one oven, if dining for two prepare to watch your SO eat. - Drinks were expensive - Beds were alright - Seemed understaffed for what was going on, namely breakfast - Parking available - Friendly staff - Hardly 4* - Next to train

Very helpful staff and a comfortable sleep.