茉莉花旅馆

NOT FAMILY FRIENDLY. Disgusting. Booked a "3-bedroom family suite" for 2 adults and 3 young kids. On check-in we were directed to 3 small twin rooms, one down a small flight of stairs from the others, all accessible from the main stairs/corridor used by other guests. No ensuite so had to share a bathroom with other guests. I said I booked a family suite, not 3 separate rooms, was told "the rooms are close together". I asked if they were connected internally, was told no. When I said that requires children to sleep alone without an adult in the room, staff just shrugged, offering no solution. We had to drag a mattress from one room (which didn't have a working light anyway) into one of the others so the kids didn't have to sleep alone. The place is filthy and smells bad. It's tacky and run down, with plenty of discoloured, worn or damaged decor/furnishings. On top of that, as we walked up to the rooms we heard loud arguing in a room and, as we passed, somebody came out shouting and swearing and slammed the door. That sort of thing continued for the rest of the night, people drunk, smoking weed, continuing to be loud, and more shouting, swearing and slamming the door. Staff did nothing about it. We looked elsewhere but nothing was available, so we had to stay there. Hotels.com said the property wouldn’t refund us because we “fully utilised the accommodation” even though they advertised something that was not even available – terrible!

I couldn’t even get in to hotel the door was lock etc and it cost me over 80 pound and I want my money back

The owners were very friendly and welcoming. The plus sode to this bed amd breakfast is that all rooms are ensuite. Breakfast was great

Staff were so nice , Nothing to much trouble. Breakfast was lovely. Lovely atmosphere. It was great to find a great place who was so dog friendly 😊. Will definitely book again.

The staff were amazing could not be anymore helpful

Okay for what you pay needs updating

Mid standard B&B, Clean room a little bit tired. If you are relying on WiFi in the room the signal isn’t great. John (host) was really welcoming and friendly. Reasonable breakfast. All in all a comfortable 1 night stay.

Helpful friendly owner, clean room short walk to seafront.

Great customer service and lovely breakfast

The guest house was really run down and in very poor condition, there was a very strong smell of artificial air freshener the moment you stepped in the place, the decor was really old and tired , the towels had a funny smell to them and there was no toiletries at all in the bathroom not even soap , I would never stay there again

Helpful & friendly good breakfast comfortable room with shower, street parking close to seafront 3-5 minuet walk.

Very helpful staff , on street parking . Unfortunately, the room wasn't very clean. I found hair on the sofa, so we decided not to use the shower. On a scale of 1-5, I'd rate the breakfast a 2.

Very clean though out the staff are very friendly and go out of their way to help and the breakfast is a full English breakfast really good value for money on street parking all you have to do is give them your reg number and they book it in with the council so you don’t get a ticket Really good value for money and only 3 minutes walk from sea front

Nicely located for the local attractions and easy on st parking

Owners where very helpful and friendly, breakfast was very nice. Easy parking but on street. Room was very clean and bed comfortable, bathroom shower clean. Short distance into town centre about 10 minutes walk and less than 5 minutes too beach and spa

We stayed in room 4.just about acceptable considering we were there 3 nights.but shower was disgusting.my partner would not use it.washing herself down at separate sink.even her long hair on last night.l washed myself down in sink also but braved it and had shower on last night.l will say breakfast was good. B4 booking we looked at reviews which were all excellent.must AV been in different BnB to us.we go to brid every year 1st n last time at this BnB.sorry guys but as you know that shower was totally disgusting and unacceptable.l do have pics to back up my findings

Very friendly welcome, the guys couldn't do enough to help. Great location, minutes walk from everything. Rooms were nice, breakfast was great, and was a very welcoming, homely vibe, will be back

Staff very cheerful & helpful. Parking is possible under residential signage as numberplate is logged with local council by B&B. Family room was very comfortable and spacious. Cooked Breakfast was lovely. Nice easy 10 minute walk to Sea Front.

Clean room bed comfy parking right out side pet friendly great breakfast great place

Room was spacious and clean and host could not do enough