皇后青年旅舍

My 4-day stay at Queens Hostel was an absolute nightmare and undoubtedly one of the worst accommodation experiences I have ever had. From the moment I arrived, the environment felt uncomfortable and unpleasant. The hostel had serious hygiene and maintenance issues that made the stay extremely distressing. There were numerous bed bugs in the beds and duvets, making it almost impossible to rest properly and raising major concerns about cleanliness standards. To make matters worse, the structural parts of the bunk beds were worn out, dilapidated, loose, and unstable and there's no enough spaces to move in/between the bunk beds in the CUBICLE that they call hostel rooms. Sleeping on the bed was physically uncomfortable and caused body pain rather than providing rest. The toilet facilities were also in a terrible state; after flushing, waste would often rise back up instead of properly clearing away, creating another unpleasant and unhygienic experience. However, the most disturbing aspect of my stay was not even the poor physical conditions, but the attitude and behaviour of the hostel management. The level of arrogance, disrespect, and high-handedness displayed toward guests was deeply shocking. Rather than treating paying customers with basic dignity and courtesy, guests were made to feel as though they had no rights or value. There was a clear sense of disdain in the way concerns and requests were handled. Instead of making any effort to address guests’ complaints or resolve

My 4-day stay at Queens Hostel was an absolute nightmare and undoubtedly one of the worst accommodation experiences I have ever had. From the moment I arrived, the environment felt uncomfortable and unpleasant. The hostel had serious hygiene and maintenance issues that made the stay extremely distressing. There were numerous bed bugs in the beds and duvets, making it almost impossible to rest properly and raising major concerns about cleanliness standards. To make matters worse, the structural parts of the bunk beds were worn out, dilapidated, loose, and unstable and there's no enough spaces to move in/between the bunk beds in the CUBICLE that they call hostel rooms. Sleeping on the bed was physically uncomfortable and caused body pain rather than providing rest. The toilet facilities were also in a terrible state; after flushing, waste would often rise back up instead of properly clearing away, creating another unpleasant and unhygienic experience. However, the most disturbing aspect of my stay was not even the poor physical conditions, but the attitude and behaviour of the hostel management. The level of arrogance, disrespect, and high-handedness displayed toward guests was deeply shocking. Rather than treating paying customers with basic dignity and courtesy, guests were made to feel as though they had no rights or value. There was a clear sense of disdain in the way concerns and requests were handled. Instead of making any effort to address guests’ complaints or resolve

The kitchen was equipped for cooking, but the building is old, not all of the rooms have doors, the pest control gave me a rash, and there is always someone in the hostel who snores very loudly or causes you trouble.

No idea why no have some shelf on wall for cellphone,headphones,glasses or bottle of water,but nice for this money

Its a real Familiy House, you will feel like at home. Close to Laundry and Mini Supermarket and also close to 1EdCity if you need to work remote it’s a fantastic place.

The staff our amazing, very comfy beds and just nice in general. It's a very family orientated hostel I will definitely be back

Only hot water available in Summer. Tiny room.

It’s definitely good enough for 1 or 2 nights but nothing more.

This hostel is well worth a visit! It is exactly what it says…a hostel with shared dorms so don’t go expecting any thing extravagant but it was exceptional value for money and I will definitely stay again

Nice, family like place. Everything was great for a 1 night stay.

This was a very nice experience and I wish i had booked this earlier. It would have made my stay more enjoyable

Actually a nice hostel which was kinda cosy and like a home from home for one night. Staying here longer is better as you have a kitchen and stuff to use and you’re in a good area for shopping. I will deffo go back soon for a few days as its location is great for transport all over city.

everything was exceptional

Muito bom… eles tem funcionários que passam o dia limpando e aspirando o chão, banheiros limpos todos os dias… é uma família brasileira que administra o hostel. A Geruza e o filho dela Vinicius ficam sempre de olho no serviço dos funcionários… fiquei hospedado 17 dias e observei bem como é o dia a dia lá no hostel… a maioria dos hóspedes é homens que são trabalhadores lá da região… teve alguns dias que vieram casal de turistas que vieram se hospedar… no meu caso eu fui sozinho pra conhecer Londres e fazer turismo… tem a linha Central de metrô White City que fica a 3 quadras do hostel e eu fui sem problemas do aeroporto Heathrow até o hostel usando o metrô… eles tem uma regra… o check in tem que ser feito das 14 hrs até as 23 hrs… mas tem como fazer check in depois das 23 hrs, mas somente entrando em contato com eles pra eles do hostel te passarem a senha da porta, número do quarto e da cama… se não for feito contato com eles antes dessa forma que falei não adianta tentar fazer check in depois das 23 hrs. Este é o único detalhe. A rua é bem calma, não tem barulho de bar nem barulho de trânsito…

Lovely

It's full of bedbugs please avoid completely

It's full of BEDBUGS please avoid completely

The Hostel is fully riddled with bedbugs. The management do not how how to handle the situation and get really aggressive when you tell them the truth . It's a lovely place but it requires a management that cares about the guests. If you are concerned about your health , please avoid this hostel. The manager is quite hostile when you speak to her regarding the situation. The place needs to be closed for health and safety reasons. Giovanni YANFUL ( stayed for 1,5 months) Withing this time period the management did not change the beds. Avoid completely.

Pleasant weekend stay , really good

Great value for money hostal compared to the other I tested this summer . Shame I had to get all the farty blokes in my room . Would be nice to have separated female from male rooms