特维尔斯公园酒店

Good breakfast. Room is clean and same as photos showed

Disgusting, dirty , signs of drug use , pictures nothing like the ones on line , unsafe , smashed windows , and now I’m £217 out of pocket and it’s a nightmare trying to get it back

I booked this hotel.for my son., after reading really positive reviews. His stay was really bad. Seemed to be a hotel for homeless . Bed really uncomfortable and craked with every turn .Hotel very noisy during the night. Fire alarm went off at 0300 , and then someone knocked at his bedroom door at 0500 , looking for 13 pence !!!!!!. He had very little sleep and had to work today. Definitely a bad choice

The manager Rais was an absolute star, nothing was too much trouble for him.

Extremely disappointing experience. I booked this hotel after a night shift because I needed a few hours of rest before my next shift, but the entire experience was misleading and unprofessional. I repeatedly called before and after booking regarding early check-in and was constantly given conflicting information. One moment I was told my booking could not be found, then I was told a room would be ready in 5 minutes, only to be called back again and told to wait until 1 p.m. after I had already turned back and missed my transport. The behaviour felt very deceptive and dishonest. In the end, I did not stay there and I was deprived of the rest I urgently needed. I am awaiting my refund I would advise people to be very careful when booking here.

The room was disgusting, smelly, bathroom damaged, a filthy dirty, window bricked view, walls damaged and paint peeling off all the exterior windows. I witnessed drug use - The hotel was like a homeless shelter and they were certainly not customers. Thankfully, the WiFi was good, giving me the opportunity to find another hotel for the night. I left because I felt unsafe in this environment. The man on the desk seemed shocked when I said I was leaving and explicitly told me I couldn’t have a refund. My room was a twin but had booked a single as I’m a solo, female traveller. The picture of the room I booked was definitely not the room I was given. Overall, it was unsatisfactory even for the low price.

Everything was okay but I have faced little issue with milk for coffee and tea

Good Parking, simple check in good wifi. not the savoy but fine for the price

Needs a lot of work

This place is wrongly advertised. Windows boarded up in bedroom, basin tap fell off in my hand. Avoid……it’s a health hazard

Very disappointed with hotel and extremely noisy bedroom. Decided to leave after 20 minutes and seek alternative accommodation

Man on desk polite. Surprised when told our room was in another building, next to hotel. Freezing cold initially as heater just coming warm. Strange smell in the room, however clean sheets and fresh towels available. Room needs painting as lots of marks everywhere. Tea and coffee avaiable in the room. Very basic room, probably right for the money we paid. Would not stay again

Severely regret giving this place a try. The hotel looks far more run down than the photos suggest. Room was boiling hot with no radiator control. Carpet covered in bumps from bits of twig and also cigarette burns that must pre-date the 2007 smoking ban. Stains and mould on walls. Bathroom door had to be barged open past ill-fitting bath panel. Big tears in bathroom floor and beds. Insects in coffee making area. Found a beetle / bed bug in my wine later and didn’t sleep in the bed. Paper-thin walls meant my neighbour’s TV kept me awake and woke me up at 5am. Lots of little things that say ‘we just don’t care’! Have had far better stays in other local hotels.

staff was friendly and helpful.

1st Room was wery in need of basic maintenance, there were holes in the bed frame walls and toilet seat had no nuts attached to it, room was dirty and had no heating controls so was very hot all night and had to sleep with the window open, found a cockroach on the 2nd night and moved to a slightly better family room after inspecting all the available twin rooms still this room wasn't as clean as a hotel should be, bad smells in the corridor and general dirtyness everwhere, I've stayed in some grotty hotels before but this one was probably the worst on,

Excellent manager on site to explain everything

Easy parking, seems secure with cameras up. Quiet area too. Friendly and welcoming staff at the desk. Room was well equipped, although a bit odd in design (provided soap but no actual space to put soap on, so just left it lying in the sink). There were also some toothpaste marks on bathroom surfaces from previous guest, so cleanliness not the best, and the room in general was a little shabby but not offensive. Everything else seemed clean. I was so tired that when I got into bed and realised it was just a blanket inside a duvet cover and not an actual duvet, I just made do...but it was a cold night. I should have gone to reception, as found out later that a duvet was stored under the bed. But they should have just put the duvet on the bed to save this issue! The room had been heated before I arrived however, so some thoughtfulness by the staff - thank you! Overall reasonable enough if you need a quiet place to rest your head, but just check you have enough bedding!

Without any trimmings and warmth that a person would consider to be the basic standard

ne trying to take a shower Therefore I will be requesting a full refund ny is made to this shocking hotel I have taken photos of the walls the bathroom which got wet after running the sink tap as instructed by the staff member Please coukd you ring me or email at the following email a

The Hotel was easy to locate and room was comfy. Not properly cleaned to an excellent standard. No Rubbish Bin in the room, only 1 tiny one in the bathroom. Heating was good. Lighting was great. No clothes hangers in the room . Helpful Receptionist. WiFi could be better Overall, could be much better.