科芬特里乡村酒店

We are happy to stay at a quiet, welcome hotel. Feel comfortable Not just Only the big comfortable bed, perfect location, fresh and yummy food, but also the warm & helpful staffs and the express checkin checkout. Its perfect if provide the conditioner and body lotion at the cold and dry weather. We enjoy the time and will stay again.

It’s the perfect location to University of Warwick, it’s just 5 min drive. And within 30 min to Leamington spa or Coventry. The bed is big and comfortable, it took us having a nice sleep as stay at home. The foods are fresh and yummy, we enjoy the breakfast time for hot coffee and tea too. We enjoy the time at Village hotel Coventry, will come and stay again.

駕駛了三個多小時，我們很夜才到達酒店，幸好check in 十分快，員工有禮親切地指導和幫忙self check in，很快就完成手續到房間休息。 睡床又大又舒服、早餐食品種類不太多，但一般的英式早餐是有的，而且煮得很好味。 只提供了洗頭水、沖涼液和洗手液，最好自帶護髮素、潤膚乳、拖鞋等特品。

First visit to a Village Hotel, really good. Very clean and comfortable. Room needed air con though

Great place to stay although a little expensive on drinks Easy access and lots of amenities close by Great pool and spa

Nice stay, rooms well equipped and clean

Clean room

Very good

My wife and our two young children arrived at 6pm to be told that the prepaid family room, booked and paid for two months in advance, was unavailable because the hotel had overbooked. That is a breach of the booking we paid for, and the explanation given ("it's what the airlines do") was wholly inadequate. In a frustrated and passive aggressive tone, the male reception staff member even said “I’ve had to deal with this stuff all day!” My wife was left stranded hours from home with one autistic child, while the reception staff were dismissive and unhelpful. The options offered were unreasonable: 1) separate rooms for a mother and young children (expecting one of the children to stay in a room on her own!), 2) a twin room for two children to share a single bed, or 3) find another hotel. After escalation, the hotel eventually arranged alternative accommodation in a Ramada hotel 10 minute’s drive away, but it was inferior, in a less suitable location, and required my wife to walk from a separate carpark in an undesirable area at night with children and luggage. Ultimately, the hotel failed to provide a reasonable alternative promptly, and its handling of the matter fell far below any acceptable standard of care. We incurred distress, inconvenience, and a clear loss of the service we contracted for. We will not return and I would urge anyone to reconsider using this hotel.

The staff at the hotel made my stay - from the gentleman at reception who checked me in and changed my room immediately on my request due to the noise outside - to the lovely Millie at the bar who helped me on numerous occasions with food orders and was always so pleasant, to the blonde girl at the bar who helped me watch the Bournemouth 🍒v Fulham game (hope she enjoys Uni and her new live living in Bournemouth) and finally Catherine who organised a takeaway away box of food for my journey home, due to me leaving before the lunch buffet was due to be put out - as I had to leave early to catch a flight. The hotel should be grateful to have such great staff that provide such excellent customer service,

Great location on the edge of the city so easy to access from the motorway, with plenty of parking which was free for residents. Breakfast was disappointing, limited choice and a few of the hot options weren't restocked during the time we were there.

Peaceful stay in a clean and tidy environment

Newly refurbished room was excellent along with the pool facilities and room service menu

Easy check in and out. Comfy room Lovely breakfast

Lovely hotel. Room was a nice size, beds comfortable. Also pool and gym area was a lovely additional perk!

The staff are lovely and the rooms are clean and well-equipped.

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Good

Clean, comfortable and quiet room. Good WiFi, TV and kettle. I would have liked there to have been some decaffinated coffee in the room. Also, I wish I had known to bring a padlock for the changing rooms for the gym and pool. There wasn't one available for me to use and so I had to put all my clothes in a plastic bag and leave it by the side of the pool

Nicely appointed clean room, great facilities !