The cast members at reception and in the parks were very helpful and nice. The pool (the only ammenity at the resort; without pool activities & games) was only open certain days and times. The room towels were very thin and one had a large hole in it. There is one elevator to take you from the Disney Village, parks, or train area uo to reception and room elevators. It is so small only one disabled person, or stroller, or 2 people with luggage can fit at a time. As I am disabled, this made it very hard when the parks close & everyone needs it at the same time. Minnie Mouse showed uo mid morning, which was very cool. The bar has a menu, but know the kitchen closes at 11pm so no HOT food after that. You cannot bring food i to the patks like you can in Florida or California. My biggeat complaint is with self laundry. For all 8 of the Disney resorts there are 2 washers & 2 dryers to share with ALL RESORT GUESTS. It's a 15 minutes walk to get to it. Then we waited in line 40 minutes for the next available machine & we needed 2. One of the dryers ate our token and there is no one to get help; you can't leave to get help or someone will come also needing to use the laundry. So many guests came and went wanting to use them during our 3 hours waiting, washing, drying & folding. They do have valet laundry service but it ranges per item between 2€ & 19+€. Too expensive to wash 5 days of clothes for 2 people.