Santi Mandala Villa & Spa

前往UBUD的各個景點都比KUTA近上許多，房間不錯，但是沒有照片中的那麼好。浴室沒有門，翻牆及可以進到房間，感覺不安心。

酒店位於山區ubud , 地理位置有點遠。但周邊境色很好，從房間露台望出有大自然及樹林境色，好喜歡！房間內設施有點舊，浴室天花採半開放式，易有昆蟲飛入。但沐浴時可望星空，挺特別！酒店餐飲只屬一般，酒店泳池很好，是無邊際池邊設計，加上四周樹林景色，像置身森林中暢泳。員工服務很好，酒店有穿棱巴士到ubud市區，但需要約30分鐘。

The staff was very helpful and friendly.especially thanks to aku

I had few negative things to say about this hotel until a very unfortunate incident at check out. For the sake of fairness, I'll start with the good points. The resort is located in a quiet village surrounded by nature. Throughout my stay, the staff were warm and kind until the incident at the end. To the negative experience, I was at the lobby checking out when a call came from housekeeping. Apparently, there was a bath towel missing. I was asked if I knew anything about it and I said it must be somewhere within the villa. I then settled my bill and boarded the buggy to get to the car park. As the buggy was just about to depart, the lady from the lobby came running and asked us to return all the way to the villa so I can show them where the missing towel was. I complied and while walking back to the villa I slipped and landed on my right knee. In any case, when I got to the villa, there was only one large bath towel (there were 4 or 5 other towels two of which I didn't even use). To end all the embarrassment, I gave them two options either to search my box for the missing towel or simply bill me the cost. At this point, a guy who introduced himself as the housekeeping manager said it was ok and I left. I assume I'd left the towel by the poolside the previous day. Since the hotel meticulously keeps a tally of towels, I hope they apologise when they find it..all this happened on my birthday which the resort failed to recognise, not that it matters anyway!

Non avremmo potuto finire meglio il nostro viaggio a Bali ! Fantastico hotel in zona molto tranquilla, un po' lontano da Ubud ma non dimentichiamo che i taxi sono numerosi e costano davvero poco. Questo detto, il servizio navetta potrebbe essere migliorato. Noi siamo stati surclassati in una villa con piscina privata, che dire, una vera oasi di pace! Villa su due piani con doppio terrazzo e due grandi bagni di cui uno all'aperto. Pulizia impeccabile. Servizio ristorante buono e in ambiente molto piacevole. Piscina comune gigantesca, con vista mozzafiato e pulitissima. Molto poco affollata (noi siamo stati ad agosto e le due volte che siamo andati in piscina c'eravamo praticamente solo noi). Artigianato locale ed autentico sul posto. Non posso che consigliarlo!

the villa is cozy. typical Bali style with nature surrounding. serene and beautiful.

It was a new and good experience for us, unlike hotel rooms. The view is great and room is clean. Not much to do outside the villa area though. The staff was helpful. Overall, we enjoyed our stay.

The property is away from the hustle and bustle, that we loved! The people are amazing, rooms well equipped and food delicious

Thank you very much, we had a wonderful holiday at Santi Mandala. Our family of five thorougly enjoyed the private pool area, the beautiful villas, the friendly staff and the wonderful restaurant. We would definitely recommend this place to others.

Beds are uncomfortable verry hard

3일간 지내면서 음식이 정말로 맛있었습니다. 친절한 직원들 덕분에 자녀 2명과 수영장에서 행복한 시간 보냈어요. 감사합니다.

A beautiful stay for our first time in Ubud! Everything was beautiful! Staff were exceptional! Beautiful surroundings. For us our only issue was that nothing was really in walking distance so we constantly had to organise drivers etc which was fine but thought it was worth a mention.

Hotel was tranquil and reasonably clean. However, outdoor bathroom and gaps in the wooden windows meant there were heaps of mosquitoes even in the hotel room. The toilet which was located outdoors was also often wet during rainy season. Location wise, it was close to a number of tourist spots that our kids enjoyed. However, this also meant prices within the hotel and surroundings can be quite expensive. Overall, the staff were friendly and food was great. Not sure if I would recommend visiting during monsoon season.

Enjoyed my stay overall. The staffs are super friendly and always respond quickly. The staffs in the restaurant performed magic at dinner one night which was very entertaining. There are also some engineers onsite to fix different issues. The room was spacious. The light control in the bed is a thoughtful design. The only issue I had was the internet connection. Some places do not have wifi signal or not strong enough to keep my phone connected (e.g. the balcony and bathroom in my room). The internet in the whole resort could be off for some time each day (ranging from a few minutes to several hours during my stay). But this is not a big problem if you don’t want to be online all the time.

The staff very friendly express effort to help you. I like the place.

Fantastic resort in an authentic Balinese setting. Quiet and relaxing, safe. Easy access to Ubud. Great service and food.

Nice property with view to rice fields, awesome view of sunrise from property. Difficulty and steep walking to property. Excellent breakfast and friendly staff.

Beautiful place nice and quiet staff very friendly

Very nice and quite, relaxing. Really sweet and nice staff that makes you feel welcome. Pool bar wasn't open, but staff was very helpfull to deliver from the restaurant. Helpfull in every way to make the stay as relaxing as possible. Incredible restaurant with western and local cusine.

I almost want to keep this place a secret…it is that special. Divine surroundings, delightful staff, delectable swimming pool and dreamy waterfall. The restaurant serves delicious, beautifully presented food at excellent prices. We stayed in a villa over the lily ponds and the sound of the water was magical and so relaxing. I liked that it is surrounded by Balinese villages but if you want to walk out and shop, this is not for you. We hope to return.