伯吉斯宫殿艺术酒店

Would visit again, great location with friendly service

Very smart, well decorated hotel. Great location - walking distance to everything. Highlight was the staff, incredibly friendly and helpful. Was a wonderful stay.

Pænt og nydeligt, godt placeret i forhold til seværdigheder, god størrelse på værelserne,de var dog en smule slidte. Kunne godt ønske at der var frugt og grønt til morgenmaden, det mangle. Men ellers et godt sted, som vi godt kunne finde på at bruge igen.

Perfect stay love it thanks

Nicely adorned with artwork and comfortable. Super helpful staff in all aspects.

Spacious, clean rooms with helpful staff. The hotel is near - easy walking distance - to museums, historic sites, and shopping. The breakfast buffet is good and available until 11 AM. There is a gym but it’s smaller and the equipment is very old.

The hotel is in a great location that is minutes away from all the major attractions. The room was clean and air conditioned. They provide a complimentary bottle of still and sparkling water each night. The breakfast was great each morning, and the staff was really friendly.

Camera pulita e spaziosa per tre persone. Bagno cieco, piccolo ma funzionale con bel piatto doccia che è la cosa più importante. Armadio capiente e dotato di cassaforte. Presente sia sistema di raffreddamento che di aria condizionata. Colazione a buffet con tanta scelta soprattutto di dolci, non giudico il salato perché ci interessa a colazione. Personale sempre cortese e presente sia alla reception che in sala colazione. La posizione poi è semplicemente perfetta: 50 metri da La Badia, praticamente vicinissimi a tutti i maggiori punti di interesse.

La puerta del baño faltaba al llegar

This is a mid tier hotel and a very nice one for it. The room (superior double) faced the road to the rear of the hotel and was on the top floor. We didn't hear much of anything from the street. The staff were helpful and nice, and the lift was somehow always right there every time. Breakfast was nice with a decent selection for a hotel of this size. It's 5 minutes from almost everything on foot and we couldn't have asked for better in that regard - close to everything but not noisy! The Aircon control was kind of hard to use, and the light switches didn't all have button covers on them, and quite a lot of the switches didn't control anything but otherwise everything was in good working order. The shower was always hot. The Google reviews made me worry a little if I'm honest, but we didn't experience anything I'd read as a concern.

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Large room with the junior suite.

Positive: Staff was super nice. The room seemed bigger than mentioned. Location is great. Wifi in the room was about 100mbs - perfect for some video calls. Good value for money. Everything was clean. Nice soft modern bed. Neutral: Breakfast was nothing special but adequate. Negative: There was a little bit of noise from the street / hallway - not terrible though. The smell of the cleaning supplies or some type of air freshener was pretty strong.

We booked our room August, 2025. When we arrived on the afternoon of May 20, 2026, the room had been given away. They offered us a room in an attic, up a creaky staircase with a door that required a key from 1800’s…The space was creepy, like a scary movie. This room was located in the “Do not enter, alarm will go off” area. As 2 70+ year olds, there was no way we could manage the stairs with our bags and it felt totally unsafe where they had trouble getting key to work. We honestly thought we could be trapped in the attic. I wish I could post my picture of how creepy this was. We declined & they magically found another room. We then were required to repack to another room the next night. The only highlight in this scenario was Reception Lu. She was very genuinely awesome & tried her best to make a horrible situation better. Also, breakfast was awful- horrible fake eggs, orange juice that was more than 50% water. Never again.

Great service! Thanks for hosting my parents with your excellent service.

The hotel was well located. The room was strangely designed. Our room had steps to enter and a strange door key. The room was large and the bathroom was nice but there was a step up to get to the bedroom from the bathroom which was not ideal.

Everything was wonderful.

Nice but small (typical for area) clean room. Nice facility on narrow street. Very close to major tourist attractions such as Duomo, Galleries and lots of excellent restaurants. Breakfast was ok, not great but convenient and clean. Very friendly staff and elevator. No parking.

Great place and wonderful people

Färsk och fräsch frukostbuffé med många alternativ. Trevlig och hjälpsam personal. Fräscht på rummet men lite slitet i badrummet.