信天翁酒店

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Una piscina minuscola in una città d'acqua...non può esser considerata tale. Colazione non eccellente E servizi o controlli da parte del personale.. inesistenti

Deluso dell’accoglienza, personale sbadato

The property was clean and comfortable. Good size pool. All staff we dealt with were friendly. However reception and waiters were personable and gave exceptional service. This made our stay one of the best vacations in italy.

Colazione abbondante, Wi-Fi lento e/o inesistente e presenza di formiche in camera.

WiFi was not working in our room on any on our devices. Had to come down to the lobby or the nearby staircase to get connected. Location is near stores where you can buy essentials but have to pay with cash-no credit cards accepted in them. Walking the nearby streets you have to share them with cars, but that’s typical for the area...

Razoável, o hotel oferece wify mas não funciona, o restaurante é caro.

Good hotel with decent access to public transport. Do not use car to move around in this area.

The hotel shuttle to Sorrento does not stop at the hotel - you are picked up from a point around 15 minutes walk away. This was apparently due to roadworks - but they had completed while we there. You are dropped off at a bridge in Sorrento after which you have to walk downstairs, along to the main square and then take a taxi to the marina if required. There are no suitable stops in Sorrento for the hotel shuttle Lunch isn't available every day - you need to ask and expect to be told no. Enjoying a couple of drinks by the pool at night could be difficult - they ran out of vodka and did not replace it. The inside bar was closed. Waiting staff often have to be searched for. The hotel is very remote - a small restaurant, mini market and chocolate shop are nearby. Piano di Sorrento is very quiet and really shouldn't be advertised on a holiday search as part of Sorrento. I had to take a taxi to Positano for a wedding, picking up others in Sorrento. When I requested a taxi be booked, the receptionist told me it wasn't possible. she made a few calls and advise that it would be 90 Euros - 20 to be paid to her and 70 to the driver. I already knew it should be around 70 Euros but was not in a position to argue as this taxi had to be booked. My 20 went into her pocket and she said I should not tell the other receptionist she had done this for me!! Some days our beds were not made, never mind changed. We waited 3 days for our safe to be fixed as it was not working properly.

Nous avons passé deux jours dans cet hôtel situé à une dizaine de minute de la station Piano di Sorrento. La réceptionniste est toujours au téléphone mais nous a rapidement remis la carte pour notre chambre. La chambre était bien et propre. Le déjeuner est très bien et propose une bonne variété de produit. Nous avons aussi souper un soir et la nourriture était excellente. Au moment de faire le «check-out», la réceptionniste nous avise que la machine pour carte de crédit est inopérante et que nous devons payer comptant. Je trouve que le personnel aurait dû nous en aviser à l'avance puisque nous avions besoin de ces liquidités pour d'autre activité. Dans l'ensemble bien mais ce dernier évènement fût bien déplaisant.

Très agréable

Mi hanno spostato le mie cose da una camera all'altra senza preavviso. Hanno chiuso le mie valige senza chiedere permesso.

Buon Hotel, pulito, personale gentile. La struttura è un po usurata. L'acqua calda a volte manca per questo motivo credo che le 4 stelle siano eccessive.

Albergo pulito ma molto rumoroso per la camera affaccio strada. Centro troppo distante. Buono il parcheggio gratuito. Lontanissimo dal mare. Comfort da tre stelle.

Buono come punto di appoggio per pochi giorni , un po lontano dal mare piscina piccola

rude time consuming checkin. clerk was on the phone the whole time.got no info about room systems.a/c system not controllable from room,refrig. did not work,shower stall floor flooded,1 chair for balcony sitting for 2 person room,could hear people next door talking and eavery flush of toilet,for breakfast,coffee was weak and unenjoyable,juices the same,wifi did not work in rooms and had to sit by entrance desk to get reception. i could go on,worst hotel i ever booked.

Uno splendido soggiorno nella mitica Sorrento con la mia famiglia

Un soggiorno piacevole, un buon servizio ,ottimo rapporto per il cibo qualità prezzo.Sicuramente ci tornerei

Hotel in a nice location ideal for trips to Pompeii, Vesuvio and Sorrento. Local restaurants were very good and not too busy early evening. Breakfast provided was a good selection and staff were friendly.