上城宫酒店

The condition of the room and hotel is really bad. Looks like they haven't renovate or maintain it for the last 10 years. The carpet felt very dirty, even the floor beneath the carpet was broken, when you walk you felt a sudden depression hole underneath! This is really horrible condition.

地點適中，可步行至主要景點一大教堂區、運河區。酒店職員非常親切，在歐洲少有

The hotel staffs are nice, the location is very convenient.

When I look for a place to stay I have a long list of requirements. Uptown Palace met them all initially and when I arrived, I received outstanding service.

楽しみにしていたのに最低な対応のホテルでした。4泊したのですが1泊目の夜中に非常ベルが10分ほど鳴り響き、他の宿泊者も大混乱でみんなで非常階段で下まで降りました。フロントスタッフはなんの説明もせず、部屋に帰れと逆ギレしていました。 またチェックアウトが朝6時と早かったので朝食をドギーバッグでお願いしていたのですが、準備されておらず、それを伝えると支配人のような背広を着た痩せた高齢男性のスタッフさんが逆ギレし、他の職員に怒鳴りちらし、椅子を蹴ったり物をバンとおいて大きな音で脅してきました。あの対応は無いと思います。言葉の壁があるゆえ言い返せませんでしたがひどすぎます。 ちなみに連泊中、お部屋のティッシュやトイレットペーパーも無くなっても補充されていませんでした。

Much higher service then I expected. Absolutely professional friendly staff. Great location. Close to transportation. Great restaurant on the top floor with beautiful view on Duomo and closed locations. Supplies with bathrobes, slippers, and vanity kit. There is a breakfast option. Close to local stores and cafes.

Wonderful view of the Duomo!!

Rummet rent

Perfect location if youre travelling through Linate Airport. The M4 train line station Santa Sofia is walking distance from the hotel. There are shops and restaurants around the area. There are access going to city centre or even walking distance if you like walking. The hotel has restaurant at the top floor. Itbhas wide glass window enabling the city view. Though i found the price way above my budget for dining. The hotel waiting area is spacious and relaxing.

Good

I’m

Friendly staff- the view of the restaurant is amazing and the food is delicious.

Room was cleaned. Entrance door locked us out, trying to open it proved difficult and the assistance of a strong shoulder. Breakfast eggs were terrible and worse the service. Either they are short handed or don’t care. Same applies for the bar and service. When my adult sons with his wife joined us nobody asked what they would like to drink or eat. Made a claim to the manager he wanted to dismiss it by only charging us for the coffee. Definitely will not use this hotel even if they paid me.

Sauber und bequeme Betten

Buena ubicación. El cuarto estaba bastante bien con todo y el baño muy amplio. La regadera maravillosa Solo por momentitos se sentía un poco de mal olor de la cifa del baño pero nada importante... El personal amable

Quiet and comfortable room, very close to Duomo and other major sites. The rooftop restaurant has stunning view of the city.

“Convenient location, but the stay fell short in other ways. The staff wasn’t very welcoming — there was little to no engagement during our interactions. The furnishings throughout felt dated and showed visible wear. Most concerning, I found hair in the tub that wasn’t mine, which was a hygiene issue I didn’t expect. Location aside, the overall experience needs improvement.”

Room was quite spacious and clean. Staff weren’t that helpful or informative about what to do Disappointment with Rooftop restaurant not being open for our stay for dinner Breakfast was good

Breakfast is a must there.

Clean, ac was working , a little bit far from stuff but worth the cleanness and service