Hilton Tokyo Bay

i wanted to book a King Executive Park room for 7/25 but it was not available on Expedia platform. So I booked a deluxe room and I left a message through Expedia platform to hotel for upgrade but no reply. On my arrival, front desk told me the Executive Park room was actually available but the upgrade charged me JPY15000 which is much higher than the normal room difference in the platform. This is quite frustrating!

非常好，去迪士尼很方便，又有超商可以購買零食。已經入住第三次。

Staff are very friendly and the breakfast was fantastic.

家庭房的主題，讓小朋友很開心 一樓有設置便利商店，非常的方便 床及備品算中規中矩。特別喜歡有感應燈，讓晚上起床廁所，不會黑漆漆的，很貼心。

早餐新鮮，員工服務親切，館內餐廳、商店多元滿足顧客需求

Overall is above average!

超級方便，住宿乾淨舒適整潔，樓下有超商，回去都不用擔心吃飯的問題

Good

很棒 很推薦

The staff were, from checkin until leaving, the saving grace for this hotel. They helped us send luggage to our rooms during checkin (was busy and had to wait), explained everything clearly, and when I came across minor issues came to the rescue immediately. The room had really good unobstructed ocean views for those who like that, and a Japanese style screen door to add to aesthetics. The bathroom is a full sized one, larger than your typical business hotel, heated mirror in the center so it didn't fog up. Here comes the issue, when we first checked in the room slippers were so old and crusty the leather was breaking off, and there was cellotape and hair stuck to the bottom. (not a huge issue) So I thought, it's all carpeted anyway so let's just go barefoot, should be fine, big mistake, there was somebody's toenail and leftover rice (dried already by this time) on the carpet, which I stepped on 2 seconds after saying "should be fine". Once again the staff came to the rescue inmediately after hearing my complaint and I must give them credit. New slippers and a quick go over the carpet. We were on our way to Disney the following day so they also offered a taxi ride to the entrance. Really appreciate the team responding quickly and the whole time was very professional and genuinely caring. It's peak season so I assume housekeeping is under stress...

客房整潔、員工服務佳、便利商店及在樓下、離迪士尼近

Very good

哇!! 真是很舒適完美的房間!! 尤其床也太舒服了!! 還好我們住兩頁可以好好享受~ 迪士尼逛累了~還可以就近回來吹冷氣休息!! 超級幸福!!

不滿意廁所沒有乾濕分離

鄰近廸士尼，非常方便，酒店有專車去不同車站，班次亦多。房間非常寬敞，可容納四張單人床仍有很多空間，自助早餐種類多。 唯一需要改善是拖鞋，是環保款式，但size 較細，最終我們需要自行在外購買拖鞋。

房間大，離單軌列車近，門口即可搭乘前往機場的巴士

乾淨整潔，適合一家大小旅行

Clean and the room is large enough

Good facilities, good service , nice room

NO