离れ 山家荘

很棒，很典雅的日式旅館。飯店服務人員很有禮貌，但是英文不太好。大浴場和露天浴池都很舒服，值得推薦。

Perfect service, really good food and nice location.

離箱根湯本約15分鐘步程，有免費泊車，但店員英語有限，溝通有點困難。房間是傳統日式，環境清幽，有私人浴池，另可用本館的露天及室內池。早餐可選日式或西式(另外收費），我經旅店訂了西式，到餐館時發現原來酒店住客可有優惠，但我反而沒有任何優惠。

The breakfast and dinner was wonderful, big variety of food and the food was very good quality. Staff who only served us in the room and in the hotel area was very nice and helpful too which made us new experience of the Japanese service. The bed was very warm and comfortable. Its about 10-15 minutes walk to the shopping area, restaurants and Hakone Yumoto Train station. Free shuttle bus to the Hakone Yumoto JR station could be ordered beforehand.

Our family stayed for one night in this traditional ryokan. The smell of the grass mattress was simply great. One can easily see traces of history inside the well maintained room. We used the "family onsen" and the private onsen inside our spacious room. The same old lady served us for the whole stay and she was great. We enjoyed very much the hospitality and fine dinner / breakfast offered by Yamagaso.

第一次住這樣溫泉旅館,(由於這一次是單獨旅行日語都是半桶水,都遇到不少困難)check in在ホテル仙景,然後山家莊yamagaso那面,即是左面 一層高的屋子,景緻園林就在入門口後就見到,房間門前有提供兩傘,房間面積很大(一個人來說真的的很大),最合適兩個人入住,設計都以日本和室設計,洗手間浴室睡房客廳窗台,當然電視空調不少得(插頭比較少)有麻雀提供(四方城)香水沐浴用品等.浴場有兩個一個在地下,有男女浴 分開的,第二個係五樓分時間,晚上是女性使用,早上就到男性使用,景觀都不錯 ,最好到紅葉時候觀看.早晚各一餐,都非常豐富好味,進餐時間差不多一小時 ,食完座陣洗浴也不錯.服務人員都好有禮貌同好樂意為你解釋問題,溝通等(對我半桶水日文人仕),酒店有提供車送到出箱根湯本.(兩個人入住不錯,睇驗溫泉旅館,豐富大餐,服務週到,環境優美,黎箱根我會住返山家莊。

clean, comfortable traditional Japanese Ryokan. No english spoken but kind and capable staff. low ceilings. beautiful serene escape in the middle of the city. food was amazing, beautiful, tasty (not always identifiable, but very traditional) and plentiful. would love to go back.

L’hébergement est très beau. Les extérieurs sont verdoyants et de toute beauté. L’accueil est très chaleureux. Le couchage est confortable. Les repas sont dignent d’un gastro. Nous avons beaucoup apprécié les bains chauds! Très bel établissement que nous recommandons.

Excellent dinner and breakfast. Very helpful and polite staff

Very traditional rooms and beautiful gardens in a great location.

This a small Ryokan which is very authentic Japanese style. No English spoken but this adds to the authenticity. We loved the natural accommodation which was exactly as shown on the website. Excellent meal provided in the evening and an enormous breakfast which we were not expecting so was a bonus. We lounged about in out Japanese clothes provided and Thoroughly enjoyed our visit to this clean and peaceful retreat.

Yamagaso was a wonderful surprise after a very disappointing stay the week before at Arima Onsen. This property is beautiful and our room with a garden view was more pleasant than any any place that we’ve stayed around the world. The rooftop onsen is a very special experience to not miss. The breakfast and dinner was superb and each dish presented was a work of art. All that being said, what made this place really stand out was the service provided by Kimiko. Her attention to detail, explaining customs, preparing the room and serving meals made our experience very special

A lovely authentic Japanese experience. Very welcoming hosts. Food was plentiful and to a high standard just not to my Western palate. Very fish orientated. A menu would have been good to help identify some of the dishes. We loved getting dressed into our Yukatas. No Wi-Fi in the room but available in the lounge. Convenient for Hakone station.

Amazing experience of staying in Japanese Ryokan. It is a bit dated but very authentic and enjoyable for couple of nights

Very nice Japanese style resort with nice half board dining and private bath

Lovely old Japan style hotel The meals were amazing We loved the beauty and service at the hotel Thank you

야마가소는 전통료칸이지만 주위 다른현대식건물이 너무 많음 전통료칸을 찾는 여행객에게 유용하지 않다는생각. 비추임

離れは雰囲気も良く、とても良かったですが、かなり古い建物で全体が歩くたびに軋みます。 部屋付き内温泉ということで楽しみにしていましたが、1人が体育座りになってやっと入れるほどの小さいお風呂で、ゆっくりは入れませんでした。 写真では大きそうに見えたので、残念でした。 その代わり、離れの客が使える家族風呂や、本館の方と一緒に使える露天風呂、大浴場がありました。 サービスも丁寧でとても良いのですが、玄関にお給仕スタッフさんからのノックが来たらすぐに出ないと、大声で叫ばれ、回り込んで窓までガンガンと叩かれ、急かされている感じが多々ありました。内線電話があるのだから、急ぎや食事の時以外は電話で教えて欲しかったです。 高級旅館という感じの落ち着きはありません。 食事はどれも美味しく、量もちょうど良く満足でしたが、今回は休日ということもあってか12万円以上払っているので、お夕食はお刺身や、メインのお肉などの量がもう少しあっても良かったかと思います。 全体的に、15,000円くらいで食べられそうなものたちでした。もう少し、目を引く豪華なものが欲しかったです。 電波はほぼないですが、少し繋がる程度。 Wi-Fiは、茶屋からしか使えず、お風呂の帰りに湯上がりドリンクのサービスもあるというので行ってみると、コンセントに差し込むタイプのソフトバンクエアーを導入しているだけだったので、そこに行ってもWi-Fiは弱く、動画やゲームなどはできません。 湯上がりドリンクはウィダーやお茶、コーヒー、サイダーがあり良かったです。

Booked through hotels.com. I thought that, since this was a ryokan and other reviews mentioned the amazing Kaiseki style dinner they served, that dinner would come with my booking. There was no additional option when booking to specify whether I wanted dinner or not; so I figured it was implied/included, as it has been for other Ryokan bookings. Turns out, somehow, despite being $600+ a night, my booking did NOT include dinner. This wasn't made clear to me until after dinner never showed up the first night. So, after bathing and putting on my yukata and relaxing with a beer, I had to trudge back outside in my streetwear where the only thing open was an Izakaya with a 1.5 hour wait. I complained to the staff in the morning, and they refused to do anything to make it right. If I wanted dinner that following night, I'd have to pay 20,900 yen more. This overall RUINED my experience for these two days of my trip, which were also, by far, the most expensive accommodations. Given this I cannot award any stars to this place. The actual room and hotel grounds were nice, but not worth getting my trip screwed over. DO NOT BOOK. Find something else, one that will not screw you over on the experience.

We came to Japan to experience the culture. Hakone hotel Sensei was perfect. Beautiful room with private onsen. We also experienced the open air onsen. The dinner and breakfast was fantastic. My only complaint was too much food.