玛雅哥巴悦榕庄

The moment we pulled up with our driver, we were in paradise, with flowing waters, bright highly maintained jungle foliage, & a welcoming team that gave us a Mayan welcome! We had the most amazing time at the resort. The room was white glove cleaned twice a day & evening turn down services. ALL staff members knew our name & greeted us very hospitable & got to know our likes & dislikes by memory. This was our first experience out of the country & what a memory it is! We made some awesome new friends from New York, we're from Arizona, & we're planning our next trip there already! Oh, & talk about accomodations, every & ALL accomodations were met, not only for us, but for each guest on property. No processed foods & I found that I'm obsessed with a lot of tropical items I've never had...the breakfast was literally... OUT...OF...THIS...WORLD! #FitForAKing(Or Queen) 😁 #gaysafe Thank you team for the memories! ... Until we meet again.

We had an amazing four days at Banyan Tree. We loved every minute of it, except that the food was a bit expensive.

The service and staff were amazing, the experience was so peaceful and relaxing, and the room was beyond our expectations. 10/10 stay.

Excelente la atención y todas las instalaciones

Overall we had a good experience, Staff was very nice and helpful. Atmosphere was relaxing and calm. We enjoyed the amenities that were on offer. A few issues we had that will probably probably cause us to book something else in the future: * Food is extremely expensive at this hotel, just absurd prices on some pretty basic options. * We brought our tennis gear only to find out the court rental fees are $78 per hour. Given that tennis courts are mentioned in the amenities, a fee should not be charged at all. * At times we noticed a strong smell of sewage in certain parts of the hotel.

Very nice clean room, staff was amazing very helpful

Clean and very nice staff

Todo maravilloso sin duda volvería

En general, creo que es un muy buen hotel y la atención del personal, es excelente. Se desataron Edson, Francisco, Jade y Marisol en el desayuno del restaurante Oriente. Nuestra villa no estaba muy limpia y tuvimos que llenar un día para que limpiaran de nuevo, pues habían faltado algunas partes. Los closets huelen bastante a humedad y en el área de la alberca de niños, vimos basura o vasos que se quedaron ahí 2 o 3 días antes de que los levantaran. La propiedad es muy grande y puedes moverte en bicicleta o carrito de golf. Algunos conductores de los carritos iban MUY RAPIDO y con poca precaución de si salían niños corriendo o cruzaba algún animal de pronto. La playa está muy linda, y tienen buen manejo del sargazo. Los precios en la comida me parecieron EXCESIVOS. Algunos parecían de broma o burla. Por ejemplo, un coco en la playa costaba más de $500 pesos o un vaso de agua de limón, más de $200 pesos. Un pedazo de carne de 250grs costaba al rededor de $3,000 pesos.

Out of this world experience- attention to detail was amazing / the food, the service and the design and architecture were incredible! My son and I did the spa and we did the rainforest sauna along with an hour massage. It was an incredible experience!

das Hotel ist eine tolle Anlage, gross und geräumig. Das Frühstück ist ein Traum. Das Personal ist sehr nett, freundlich, hilfsbereit und zuvorkommend, wirklich toll.

World-Class Service and Family Paradise! Our stay at Banyan Tree Mayakoba was absolutely incredible, defined by the truly exceptional staff. Across the entire property, the service was seamless, warm, and highly attentive. Standout Highlights: Playa Sands Beach Area: The beach team was amazing and kept us completely taken care of by the ocean. Best of all, the kids absolutely loved all the beach activities, which kept them happily entertained for hours. Property Transit: Golf cart drivers were always prompt, friendly, and made getting around the massive grounds a breeze. Onsite Dining: Restaurant service was consistently flawless, from fine dining to casual spots, including the wonderful staff at El Pueblito. Pro Tip: You absolutely must try the complimentary eco boat tour that goes across the entire Mayakoba area—it is a stunning experience and completely free! This level of hospitality made our family vacation entirely stress-free. We cannot recommend this resort enough!

Stay Details: Mid-June | Family of 4 (2 adults, 2 children ages 9 & 10) | 3-Bedroom Apartment with Rooftop Pool The Highlights: The resort itself is amazing, set beautifully within the natural mangroves. The property is massive, and embracing the provided bicycles is a must. Once you get used to biking, it is a fantastic way to get around, it is a 6-minute ride to the beach and tennis courts, or a 30-minute ride exploring the completely shaded natural trails. The included breakfast served by the beach is amazing and was a major high point of our stay. The Accommodation: At around $1,000 USD per day during low season, the room rate is fair. However, for a five-star resort, the 3-bedroom apartment needed some maintenance. Despite being recently renovated, the finishes are a bit rough around the edges, and closing doors and kitchen cabinets feels clunky. If you plan to cook, be aware that the kitchen is not very functional as it lacks basic utensils and cookware. The Drawbacks: The massive downside to this resort is the food and beverage pricing, which is so exorbitant it completely overshadowed the trip. The prices exceed what you would pay at the Four Seasons in New York City. For context: $120 for a plate of pasta $75 for Eggs Benedict $12 for a can of sparkling water Verdict: It is definitely a beautiful place worth trying for the outstanding mangrove experience and biking trails, but go in with your eyes wide open regarding the astronomical food and drink cost.

One of our favorite hotels would definitely come back there. This is our third time at that property.

Perfect getaway for a couple.

La mejor vacacion de este verano ! Servicio de primera, la ubicación de 100 ! Todo espectacular! Si quieres mar, comer rico, excelente playa, servicio, spa, pasarla de lujo ! Mayakoba ! Bayan tree es la mejor opción ! Es un lujo este lugar ! Que vale mucho la pena conocer. Voy a regresar pronto !

This is a five star resort in every sense of the word. Will return at the earliest possible opportunity. Staff is excellent and receptive to any request. Food is wonderful, with variety of cuisines - staff flexible to dietary requests. A++++

El lugar muy lindo y con instalaciones muy bien planeadas, los precios creo son exagerados. Sobre todo en consumos, realmente fuera de lugar un ceviche más de mil pesos y cervezas 350 pesos es un robo.

Excelente Hotel, muy lindo, instalaciones y habitación lindisimas, lo único malo es que la comida en los restaurantes es excesivamente cara.

Juan from sur Beach was amazing