瑟雷纳中心历史别墅酒店

Stayed only 2 nights and unfortunately didn’t get to experience all of the beauty and amenities the place had to offer, but everything was nice, location couldn’t be better, would def stay here again and hopefully for longer

La habitación estaba muy limpia el personal fue amable en especial la persona que nos dio la entrada sólo la conexión a wifi malísima pero todo lo demás perfecto

Location and staff. Why as a Canadian did U.S money for payment come up? I’m in Mexico I pay in pesos. Used credit card and had to pay a 5% charge. Next time, I’ll pay directly with Expedia. No extra charges

Good location clean, great staff. We are very happy with our stay at this place.

Beautiful, folkloric design- unique decor and excellent location. There are two plunge pools for soaking in various courtyards. It was quiet and the staff graciously put up with our terrible Spanish!

Excelente trato

Un lugar muy céntrico y con alrededores de lujo en esa zona de Mazatlan. Siempre un gusto llegar a hospedarme ahí .

Was looking for a nice culture look place to stay in el centro. This place was amazing. Love the architecture, the greenery, the views and the pool. 100 percent recommended. Would definitely come back.

The place is located right in the middle of the old town, a few blocks from the best restaurants in town. Very few guest early May, so we enjoyed the pool in the beautiful courtyard by ourselves. Our suite was nice, basic, but lacked a bit of sunlight and the bathroom was small and outdated. We had a tour of the facility, some suites are very spacious. The staff was very kind and pleasant. We were told it's packed in the winter and in the summer, which would make a very different experience.

It was absolutely amazing. We only stayed for 5 days but easily could have stayed months. The propertg is so unique and beautiful, so clean and in perfect location.

We booked this property because we knew people there and they said it was really nice. We were greeted by a wonderful woman Marta but she spoke no English at all. They put us in a room beside the jacuzzi, there were no towels, no face cloths, no toilet paper, and the room was not as projected on Expedia. There was one pot a microwave a fridge and hot plate. There wasn’t even a coffee maker. We were very disappointed with what we received for the price we paid!! If the owner had been there at all we would have expressed our disappointment but they were not present at all in the three nights we were there. Thank God for some of the winter residences that lived there, they helped us to get some basics!

Despite the poor reviews about communication with managers, we actually got into our place right at 3:00. It might have been a challenge if we hadn’t been right there waiting. It was a quaint and comfortable place, that seemed to have an interesting history. Very close to main plaza. Kitchen had the basics. It would have been nice to have 5 gallons of filtered water available and at least one kitchen towel. Overall a comfortable stay.

Excelente atención y comunicación.

The friendliness and helpfulness of Martha and Faby made my stay very enjoyable. Great location also.

Adoro este lugar, es mi favorito en Mazatlán, tienen departamentos preciosos y el servicio es muy bueno, tienen jacuzzi y alberca, las habitaciones, la mía tenía 2 baños 3 camas, sala, netflix, cocina y patio con lavadero y una mesa para comer en el patio. Además los pisos y el lugar es precioso. Amo el centro histórico de Maza, tienes a 3 o 4 cuadras la playa y Olas altas.

We liked the room….. the bed was wonderful. We didn’t like having no hot water, no housekeeping while we were there. We felt like we had been forgotten about. The garbages were never emptied, the towels were never refreshed… we asked for hand towels or facecloths …… didn’t get either. Would not stay there again

Es un hotel muy bonito y silencioso

No tenía agua caliente en la regadera y nunca nos dieron la contraseña de internet en la mañana no había quien nos recibiera las llaves de la habitación

Me gustó mucho el apartamento , muy buen servicio

It was kind of hard to get in contact with the property management (owner).