埃瑞那酒店

房間隔音很差,我們房間是111離大門近聽到開關門聲音也就算了,,,朋友住隔壁,竟然連他們講話內容都聽得到,很離譜.入住第1天電視完全不能看.雖然馬上派人來並且允諾隔天不能看會讓我們換房間,,但是到了第二天得到結果是沒房可換.第三天也是沒派人來修電視.一樓櫃檯人員也是不太知道狀況

Hotel Arena was fabulous. I will def be back!

The hotel charged my credit card twice. The full amount while I was travelling leaving me with an exceeded limit. Over $7k blocked for days. Not one email was sent to advise that it was going to occur. At the hotel, they blamed the system. My room had slipt levels and the AC was in the bottom one. The hot air was all where the bed was. HOT. The fan we asked to help the issue sounded like drill. We could not use it. Breakfast was good.

Fina faciliteter och egentligen fina rum. Dessvärre en del slitet, tex badkar med sprickor i mm. dålig städning, ej enligt standard för 4-stjärniga hotell

Mycket nöjda med personalen, lokaliteten och rummen. Restaurangen hade en mysig och bra omgivning men menyn var under all kritik. Ingen variation och ganska smal meny som inte passar alla. I övrigt bra hotell

Very friendly staff throughout our stay. Comfortable beds, sitting areas to visit. Definitely would recommend

Ok sted bravo fedt lækkert nok

Room was very clean, but our bed was on the mezzanine. This is normally not an issue, but I would like to warn older less mobile guests, that the staircase towards the bedroom is steep and small. Bathroom was very modern and clean, but the toilet isn't separate. Breakfast was very good.

The staff was very helpful. The hotel was very peaceful. Very family friendly.

Very beautiful property in an excellent location.

If you care about cleanliness and being able to rest in peace in a quiet room, this property is not appropriate at all! There’s a bar/restaurant onsite which gets very crowded and noisy for the hotel guest, also a lot of events and activities going on which was very annoying and distrusting our rest. Housekeeping is not doing a good job, they left us a dirty room on day one, so we refused to have them back!!!

When we arrived we were told our room had been upgraded which we thought was great. Then it wasn't ready so they gave us two drink coupons for the bar. When we went to our room it was on the third floor but they didn't mention that we had to haul our luggage up the stairs to the final floor. We also were locked out of our room 45 minutes before check out and had to go find someone to let us in so we could finish packing. That being said. The hotel is gorgeous. It sits on the park, has a great bar and easy to get around. The staff suggested a cute local coffee shop in walking distance which was just what we needed.

Great hotel and location

Hotel is going through renovations and currently only one lift works. Given we were on the third floor it was rather inconvenient to get around the hotel. The staff were lovely and very helpful for checking in and out. The rooms are ok. Nothing special so would not book a delux next time as it was not what we expected to get. Other than that it was a lovely place and very ideal spot PSA. They only clean rooms every 3 days if you remember to put out the door sign

Great staff

Accueil chaleureux, déjeuner remarquable, restauration très bien en général. Site exceptionnel!

This hotel is in a lovely location, overlooking a beautiful park. We liked it as it wasn’t in central Amsterdam so felt a bit quieter. We had dinner in the restaurant which was excellent. The staff were very helpful. There was a large wedding on the Saturday, but you could not hear it from the room which was great! The room was lovely, clean and modern. The lounge area mezzanine was a particularly highlight.

Na

Outrageously expensive at $416 for a room we could barely stand up in. The window shades malfunctioned and stayed up thus zero privacy in the bedroom or the shower. The room was the size of a postage stamp and one-third had a sloped ceiling with obstacles to side step and duck under. The staff was nice, the room was mostly clean (the sink and toilet were not clean of debris) The lighting was poor and some of the outlets did not work so moving the one lamp to a suitable position to illuminate the suitcase was impossible. Nowhere to put our suitcases. The grounds were gorgeous on the OstPark, the bar was decent, the menu lacked meat and dairy free choices so we could not eat there. Great place to stay if you are a super slim 4’2” omnivore

We had a lovely stay at the hotel. The room was clean and comfortable and the staff was wonderful.