埃瑞那酒店

房間隔音很差,我們房間是111離大門近聽到開關門聲音也就算了,,,朋友住隔壁,竟然連他們講話內容都聽得到,很離譜.入住第1天電視完全不能看.雖然馬上派人來並且允諾隔天不能看會讓我們換房間,,但是到了第二天得到結果是沒房可換.第三天也是沒派人來修電視.一樓櫃檯人員也是不太知道狀況

飯店坐落在交通方便的地點，坐地鐵離中央火車站三站遠的位置，飯店總體保持得很好，人員也很友善，客房住宿期間的再整理只有倒垃圾和換毛巾，沒有更仔細的打掃

We were only there because our flight was cancelled, but the staff were very helpful and kind. A lovely hotel and the staff were terrific.

Bed really uncomfortable, amenities in the room poor and the cleaning not up to scratch.

Helpful staff, clean room and great location

Clean room, windows that opened, great bathroom, fantastic location in beautiful park, v close to trams

This hotel was really good!! The staff were the standouts. Everyone was friendly, helpful and always willing to give suggestions. I do think cleaning could be a bit better, our room was dusty and the bathroom had mildew stains but nothing that was detrimental to our stay. Location was perfect. As multiple tram lines are nearby. Breakfast and the restaurant were perfect

Perfeito!! Nota 10! Restaurante maravilhoso, perto do metrô, lindo parque na frente do hotel, atendimento com educação e presteza.

La habitación está súper linda con buena vista y muy limpia

Amazing location and beautiful place

We liked the hotel overall. Felt a little dated in some spots. for the most part, room was clean but i found leftover food in fridge and a scrunchie by the bed. Staff was very friendly. Loved being close to park and the building was nice.

Frukost kanon. Service i bar restaurang hade lite att önska.

Tough to take a shower because it was not set up properly. Entire bathroom flooded unless shower head was detached and held in your hand the whole time but even then a lot of water sprayed out. Bathroom floor was not mopped up properly and we went through a lot of towels trying to mop up ourselves after showering. Flat sheets did not stay on the bed at all. We were not advised of hotel fee when we checked in, nor were we advised that the fridge in the room was motion sensitive and becuase we shifted things around to fit in a few things we purchased, they were going to charge us for beverages we did not consume. That was rectified at checkout fortunately. Having said that, staff were very pleasant overall and we liked the location inside the park though the location was quite far from many attractions we wanted to visit.

The hotel is very beautiful and the staff are polite and friendly. The property is beautifully situated next to a park, and well connected to public transportation. Grocery stores, pharmacies and places to eat are within 10 minutes walk. Note that the rooms are not identical; you may see the pictures of a particular room but your room may not look like that.

Love the location on the park, the outdoor cafe and the staff. It is our go to hotel in Amsterdam.

I was surprised the hotel is four stars hotel. I've booked for family with 5 people and was told at check-in that room is not for 5 and they blamed for Expedia. However I finally got a family room and more surprise when I opened the door which room was not setup, the second bed without cover, no pillows, not blanket. We had to wait for additional hour for them to find and set up second and third bed and at the end they did not even provide the blanket for queen bed, they gave us two single (twin) blankets. Another interesting thing, the hallway lead to our room, hotel staffs used as laundry stuffs area which I've never seen this in my life. To be fair for this hotel, it's quiet location, walkable to tram station. But I would not recommend this hotel at all.

Check in was speedy and front desk staff was excellent and was able to address all of our questions and requests with exceptional professionalism and timeliness. We do have some issues with the room cleaning and will be addressing it with the property management. Overall, it's a good place to stay while in Amsterdam!

Good location for family. Beware they try to charge extra for my family of 5, even though the room says it sleeps 5+ in Expedia, they want to charge more for my booking when I arrived above the quoted price.

Lovely place to stay. Would definitely stay again as great location. Tram stop close by. Room was on two level which we liked.

Die Lage des Hotels direkt am Park ist traumhaft. Das Personal war freundlich und zuvorkommend. Das Angebot der Speisen beim Frühstück ließ keine Wünsche offen. Wir hatten ein Zimmer, bei dem das Bett nur über eine steile und enge Wendeltreppe zu erreichen war. Die Treppe war ohne Handlauf, was sehr gefährlich war, so dass wir (beide 60) die Treppe aus Sicherheitsgründen rückwärts runter gehen mussten.