小皇宫套房公寓酒店

整體比預期中好非常多了，房間空間很大，所在的區域環境也非常的乾淨便利，好評

This hotel charge me extra services fee 10%? no happened this in my prior experience in hotels.com in other hotels.

Overall a very good visit. Friendly staff, excellent service. There were problems upon checkin, but they resolved things and made it right. I would return.

De kamer mag iets schoner. Verborgen plekjes als lampenkapjes die een schoonmaakbeurt nodig hebben (stof en vettig). Veel schimmel in de douche. Keukentje was schoon. Je moet elke dag aangeven of de kamer schoongemaakt moet worden. Heel vriendelijk personeel. Zeer behulpzaam. Ontbijt als roomservice is goed. Alleen krijg je niet alles wat je besteld.

Exceeded expectations for the price i paid

Muy bueno todo

Quarto amplo, excelente localização, excelente café da manhã. Profissionais atenciosos.

Equipe super prestativa, quarto grande. Apart simples mas super bem localizado.

convenient location, very friendly staff, spacious rooms. Highly recommended!

we were traveling international with family for the first time, not a good experience, we checked out several weeks early because of mold and the hotel would not refund any portion of the stay, they said the mold smell was irrelevant, they also charged an additional 10 percent of booking price up front for "cleaning services",

Tout a ete agréable. Je recommande votre hôtel

Rooms are dirty

Great location

Very helpful and friendly staff

My lady and I stay at this establishment for six nights (Saturday through Friday morning) That said, I cannot recommend this hotel, because the information posted was deceiving. We had the so called "Executive suite." What a joke. First and foremost, it was located on the 2nd floor (which was technically the first floor of rooms). There was no tv in the living room, and no room to seat and relax comfortably. Extremely small living space. When we first checked in, I mention this to the front desk personnel, he ensured me that they would rectify the issue the following morning. There was zero follow up from the staff. In addition, I mentioned that I was a Gold member, and highlighted that I was eligible for a free upgrade. No follow-up or upgrade occurred. It get worse... They literally provided two towels, and one hand towel. Oh, please be prepared to go out and purchase your own toilet paper, because what is provided is essentially tissue paper that is dispensed like ... Tissue paper. The hot water was only available the first couple of days, then it was luke warm the rest of the trip. The maintenance team was banging and making noises every morning. There is so much more, but it's not worth my time. The last thing I will mention is when my lady and I checked out on October 24th, the front desk personnel was sleep, and was discombobulated. Didn't assist with our bags down the stairs, or provide and assistance. Will never stay at this establishment again.

Qué debería informar el costo de de servicio que te cobran al momento de ingresar, porque eso me cobraron un adicional de $12

Everything as described. Friendly ans helpful staff

Nice apartment style close to Kennedy Park

Comfortable. Excellent location. The massage chairs in the lobby are a HUGE Plus!! we really enjoyed them after walking all day around the city. The breakfast could be served earlier (available only from 7:30-10:30am). And it would be nice if they had a cafeteria instead of bringing it to the room as it felt a little cramped for us to eat in the guest room.

Muy cómodo. Bastante útil que tenga cocina con refri y microondas. Un poco lento el servicio para el desayuno, pero cumplidor. Muy buena relación calidad-precio.