Petit Palace Apart Hotel Suites

Equipe super prestativa, quarto grande. Apart simples mas super bem localizado.

convenient location, very friendly staff, spacious rooms. Highly recommended!

we were traveling international with family for the first time, not a good experience, we checked out several weeks early because of mold and the hotel would not refund any portion of the stay, they said the mold smell was irrelevant, they also charged an additional 10 percent of booking price up front for "cleaning services",

Tout a ete agréable. Je recommande votre hôtel

Rooms are dirty

Great location

Very helpful and friendly staff

My lady and I stay at this establishment for six nights (Saturday through Friday morning) That said, I cannot recommend this hotel, because the information posted was deceiving. We had the so called "Executive suite." What a joke. First and foremost, it was located on the 2nd floor (which was technically the first floor of rooms). There was no tv in the living room, and no room to seat and relax comfortably. Extremely small living space. When we first checked in, I mention this to the front desk personnel, he ensured me that they would rectify the issue the following morning. There was zero follow up from the staff. In addition, I mentioned that I was a Gold member, and highlighted that I was eligible for a free upgrade. No follow-up or upgrade occurred. It get worse... They literally provided two towels, and one hand towel. Oh, please be prepared to go out and purchase your own toilet paper, because what is provided is essentially tissue paper that is dispensed like ... Tissue paper. The hot water was only available the first couple of days, then it was luke warm the rest of the trip. The maintenance team was banging and making noises every morning. There is so much more, but it's not worth my time. The last thing I will mention is when my lady and I checked out on October 24th, the front desk personnel was sleep, and was discombobulated. Didn't assist with our bags down the stairs, or provide and assistance. Will never stay at this establishment again.

Qué debería informar el costo de de servicio que te cobran al momento de ingresar, porque eso me cobraron un adicional de $12

Everything as described. Friendly ans helpful staff

Nice apartment style close to Kennedy Park

Comfortable. Excellent location. The massage chairs in the lobby are a HUGE Plus!! we really enjoyed them after walking all day around the city. The breakfast could be served earlier (available only from 7:30-10:30am). And it would be nice if they had a cafeteria instead of bringing it to the room as it felt a little cramped for us to eat in the guest room.

Muy cómodo. Bastante útil que tenga cocina con refri y microondas. Un poco lento el servicio para el desayuno, pero cumplidor. Muy buena relación calidad-precio.

Muy bueno

Buen hotel y buena ubicación. Lo malo es que la cocina no tiene hornilla ni fuego para poder calentar o hacerte algo

Property is stratgicallly located around all shops and restsurants

Lights not enough and some not working.

I had made a reservation with the receptionist at the hotel a week before my stay and when the day came for me to stay there they couldn’t find my reservation. I was waiting for 2 hours for them to find my reservation once they did they said that a previous guest had left their suitcases there and they couldn’t give me a room. They didn’t even apologize and after 2 hours had to find a different hotel. Worst experience ever. DONT STAY THERE!!!!

Buen servicio

Todo muy bien