普兰塔巴科洛德市区公寓式酒店

Nothing. Their are ants crawling around. The water in the shower is cold. Door is very hard to open. Only one key for the room. I’ve requested for another key for my husband and they won’t give it to us. They won’t allow us to charge our dinner. They only want cash.

The staff are great, but the place is getting dated. Bed and pillows are worn out and hard. Water was barely warm for a shower and the food was awful.

The staff are very nice and they treat the guest very well! Thanks

Best service

Hotel location is good, service and the employees are excellent but overall cleanliness of the facilities leaves a lot to be desired example, molds in the bathroom shower tile, smelly air coming out of the bathroom floor, the ladies bathroom in the main lobby has very poor exhaust system that I vomited because of it’s lingering foul smell . My husband said that the men’s main lobby bathroom smell was ok. If the hotel can just give more attention to cleanliness and sanitation we will consider returning as employees are excellent and hard working.

Noisy outside the room

My family had a wonderful time in their staycation! Food was excellent. I am very pleased with the entire staff. Thank you for your hospitality!

Roaches and ants all over! Staff very helpful and very nice

Room is kind of warm. Airconditioning unit doesn't function well.

The hotel looks old inside due to lobby not being lit well. My daughter said it looks spooky because the lobby was dark when you enter it. The room has ants and cockroaches (baby ones) when we first entered the rooom. The staff were very attentive though. Smells of smoke in the lobby. The hotel is not that old from my knowledge but it was not maintained well, so it looks old in the inside.

Bugs and insects problem that hotel needs to address.

Room floor dirty. Cockroach is in the room. No free waters Kettle is very dirty n rusty Air condition is analog...No remote control Morning buffet is 325 pesos....not recommend.. Hotel amenity is very pool..... No tea spoon, No Cotton swab, Shampoo is not good smell & soap smell same... No toothpaste & toothbrush....

Nice staff

The restaurant staff was excellent. The gods in the front were very helpful . The cleaning staff also was well.

It is within the heart of the city and a spacious parking lot

The hotel is clean and the staff is friendly but not many good restaurants are in the area. A few times we didn't have hot water for the shower but when we reported it within minutes someone came and fixed it.

Location of the hotel was very good. We shall go back to this hotel again when we stay in Bacolod.

when I booked the room it was a room for 2 with breakfast. When we got here they said breakfast was for 1. Any other time I booked a room in the U.S. or in the Philippines I got breakfast for me and my wife 1 room for 2 and 2 breakfast.

spacious, accessible to transport and near the food shops. We dont mind staying here again. The hotel can be upgraded.

The room was spacious. Our only complaint was that it was noisy. The airconditioning unit was making a tik-tok sound the whole time. There was a machine right outside our room that made a loud sound everytime it switched on and off. You could also hear people walking and talking outside.