航海艾本索 BG 酒店

酒店干净整洁,交通便利，邻近博萨海滩。但有位前台很不靠谱，答应我们在临走赶飞机那天提前开早饭，但结果---

Mooi hotel goede ligging, uitstekend verblijf, we hebben gratis kunnen parkeren op een parking niet ver van het hotel

Bella struttura, posizione comoda e colazione ottima

Alles bestens. Top Auswahl beim Frühstück

Big warning for this hotel!!!! I wish I listened to the reviews about unhelpful staff. We did not get the room we expected and also dirty sheets. We tried addressing these issues with the reception staff, which response were "come back tomorrow after breakfast". When we did they couldn't help us. We tried everyday, both early in the morning and later before breakfast but their only answer was to come back tomorrow. Even if the blame is on the very unclear room information at booking, they were clearly uninterested in solving the situation. Their attitude made the entire experience far more frustrating than it needed to be. No compensation in sight even though addressing the situation to multiple staff members. The final straw was when we asked to get a free late check out because of the trouble, and the staff said to come back tomorrow after breakfast (the check out day) and they will solve it for us. Finally we felt like they could meet us a little bit. Want to guess if they gave us a late check out? NO! Just another grumpy lady shrugging her shoulders at us, telling us to check out at 11. I want to highlight that we travel a lot and always meet service staff with respect since we're working the industry ourselves. What should have been a relaxing trip ended up being overshadowed by poor service, lack of communication, and constant disappointment. Unfortunately, the staff single-handedly ruined our entire stay.

We booked this hotel primarily based on location and cost. It represented good value for money and was directly next to the sea which is what we wanted. The staff are excellent as were the standards of cleanliness, so many cleaning staff in public areas and our room was cleaned to a very high standard each day. The only small issues were that the room did not come with a free to use safety deposit box, we had to pay 18 euro for the week which I consider to be unreasonable in in this day and age. Also, I requested a high floor but we were allocated a lower level floor directly above reception so we suffered some unwanted noise from below as well as from inconsiderate guests above us moving furniture and making noise which would not have happened if we got a top floor room. The hotel is a few decades old and whilst it is in excellent condition you still notice signs of age here and there for example every time someone in the floors above us had a shower or flushed the toilet we were treated to a full on waterfall sound effect as the drainage pipes were not soundproofed. The room we had was a 3 person room which was of a decent size and the sea view was fantastic. Overall it was a very good hotel with only minor issues and to be honest I would be tempted to return if it remained a cost effective option. Next time I would make sure I booked B&B because it costs 15 euro per person if you pay on the day which. It would be cheaper to pay when booking on Expedia.

Proper, attentive, & friendly staff.

Het ontbijt was vers en lekker. Grote diversiteit aan brood en beleg. Het complex en de kamers zijn netjes modern en schoon. Personeel aan de Balie is wat wisselend. We hadden een vrij arroganter medewerker die je soms een paar minuten voor de counter liet staan als hij wat aan een collega aan het uitleggen was. Vervolgens liet hij duidelijk zijn ongenoegen blijken dat ik hem aansprak omdat ik al effe voor de balie stond te wachten. Het personeel in het geheel heeft echt een adittute dat ze liever niet dan wel willen werken:

The breakfast was delicious, so much choice and freshly made bread. It exceeded our expectations

Très belle chambre avec belle vue et bon emplacement cependant très très bruyant ainsi que le personnel à l’accueil

Das Zimmer war bischen klein für 4 Sterne. Wir hatten wohl das schlimmste Zimmer bekommen. Fenster zur Strasse und nachts laut.Da direkt am Generator Oder Lüftung. Es gibt aber Zimmer mit Balkon auf der anderen Seite. Hatte so eins angefragt,aber nicht bekommen.Personal könnte freundlicher und Hilfsbereiter sein.

Rent och fräscht, trevlig personal och bra frukost.

Great hotel . Nice breakfast

Clean and spacious rooms. Nice decking/pool area but would expect the sunbeds to be taken up pretty quickly in peak times

Superbe. Produits du buffet petit déjeuner et restaurant de très bonne qualité. Très apprécié surtout en Espagne.

I had a pleasant experience.

Si ottimo

Couldn't have asked for a better stay. The hotel is impeccably clean, both the common area and rooms. The staff at the front desk are lovely and helpful, and the staff in the restaurant worked so hard to keep the dining room clean, to refresh food items at the buffet, and to clear plates at the tables. Their efforts honestly made it feel like a much more expensive hotel! The breakfast is great - a fantastic variety of hot and cold options. I personally appreciated that they had several types of non-dairy milk available (often you have to ask specially). Something they could do to improve would be to add labels to identify the foods on offer and, ideally, to identify allergens. The location of the hotel is really nice - fabulous view of the sea, and right on the promenade with access to several restaurants and bars. It's a short walk into the city, but Ubers are plentiful and quick if you need it.

Kleines Zimmer, sauber aber mit leichten bis mittleren Gebrauchsspuren und nur eine Duschwanne, statt begehbarer Dusche. Ebenfalls war es sehr hellhörig. Der Blick vom Balkon (2. Stock) auf Promenade und Bucht war dafür Entschädigung genug. Frühstück abwechslungsreich mit freundlichem Persona.

Breakfast was excellent with great choices of food items both hot and cold. Bonus there was cava too !! Got upgraded to balcony with seaview which was amazing. The staff were very friendly and helpful. I can imagine the hotel would be extremely busy in peak season due to it's location but as we were traveling early April it was fairly quiet.