苏梅岛四季度假村

Very good 👍

I was stunned by the view upon the arrival. The 360 degree ocean view was really great. The customer service was excellent as I was celebrating my wife birthday. They arranged the flower and cake upon my request. And my wife was very pleased by the setting. She also surprised by the Spa department that they make the 'HBD' letters at the treatment room. I would definitely visit them again.

Excellent service Comfortable bed Awesome in villa dinning experience Absolutely relaxed

The beat reaort in Samui ever. The staffs always know what tou need. Very good service. However, note that almost everyone in the resort is not free, including breakfast. Be prepared to spend extra 20% of total cost in the resort for breakfast/food/service. Again, if you want to save money, you dont pick Four seasons. If you pick Four Seasons, you spend the money and enjoy.

Nice view,nice food,excellent service

Perfect experience!! Wonderful service and environment. We spent a really good time at Four season. Highly recommend.

Check in 那天，酒店會好細心的已將房間的冷氣開好等你入住，每一次出去，都會問你去那裡，同你安排好交通，唯一的缺點就係離市區有點遠，每一次出去都要40分鐘左右，如果不是自駕的話，就真有點不方便了。

This resort lived up to every expectations I had for it in terms of the property itself, room condition, house keeping, overall service and food quality of the two restaurants there. Make sure you try the BBQ buffet though they only serve it on Sundays. For area of improvement, I would say their in room dining needs a bit of catching up, specifically the cleanliness of the cutlery. I would also suggest that they ask if the guest prefers a male or female masseur when they book a spa treatment session for the guest.

The Service are excellent however the villa is not as spacious as expected compare to similar room type in other 5 stars resort in Bali, Puket, Da Nang where I went before

适合家庭度假！海滩超棒！

Perfect

Most epic of stays - Unparalleled

잘 쉬다 왔습니다. 음식, 풍경 등 불만족 사항이 없습니다

Four seasons Koh samui was the most spectacular hotel I have ever stayed in. The villas were secluded and offered total privacy with magnificent views to the sea and forest. The stay indulged all the senses and I am already looking forward to my next stay.

Probably the best water side property and service in all of Thailand

The hotel is fine. I think that’s probably all I can really say about it. Will I return; most definitely not. There’s a clear need for a general manager change. the GM was invisible in all senses. However, the Resort Manager was present and visible. We had numerous issues through the trip - including both lost laundry, a room change due to the insects in the area. The food is passable but that’s all that can really be said. Koh was nice however the menu is limited. Pla pla menu needs a complete refresh. There is very little in the way of options and we regularly heard other guests making meals up as the options were so poor! If one restaurant ran out of something, then no effort was made to move between outposts. The spa facility was excellent and we had numerous treatments both in the spa and at the house and they were all great. The property is in clear need of modernisation throughout and improvements to cleanliness. You’d regularly go to a toilet at a restaurant and find poo in the bowl or a frog sat in the same place for days. This property lets Four Seasons down. It is playing completely on the TV show and forgetting that guests need a reason to be there. If there were more flights out of the island, we would have checked out early and left the island. One thing about the island - it’s cheap tourism so when you leave the hotel you’re met with a sea of marijuana shops. Go elsewhere! Don’t waste your money as we did.

Helt fantastisk femstjernet +++ ophold på Four Seasons også kendt som White Lotus sæson 3 hotellet. jeg var der sammen med min døtre og vi nød en dag i total luksus og hjælp fra alle de søde, søde medarbejdere. Vores privat villa med pool var fantastisk, indretning, møbler og maden var fantastisk værelset var helt exceptionelt med egen privat pool og servicen når vi ringede og bad om at blive hentet og blive kørt rundt den var exceptionelt

Amazing service. Family friendly (kids club and the people who work it are incredible). Food is amazing. The Thursday night dinner on the beach is incredible.

Our last stop in Thailand after stops in the north, Bangkok and Krabi and the Four Seasons was just what we needed to relax and recoup for a few days. Our first time to Koh Samui and the Four Seasons was so tranquil and serene and a nice break away from the crowds on the rest of Koh Samui, an island unto itself. The villa and resort were everything you could want to unwind for a few days. Stayed at several other 5 star hotels and resorts during our trip, but this was by far our favorite and if we ever return to Thailand would definitely stay again. Couple of minor disappointments. Booked the room about a week prior to our stay because our schedule was fluid, but we did not receive any communications from the Four Seasons until a few days prior to arrival and because we were traveling, we did not get to respond to their email on time to advise that we were staying as part of our 25th wedding anniversary trip. Also missed the email advising to download the resort app, so we could make dinner and massage reservations for the first evening. Lastly, on our last day, we had an evening flight from Koh Samui, and we asked to have a late check out by one extra hour. We were politely told the best they could do was half an hour. Understand they need to prepare the villa for the next guest, but felt like this was not a huge ask. The staff was friendly and amazing. My wife had a beachside massage and got bit by something on her face, but she was checked on repeatedly by staff

I’ve traveled extensively for decades and this is of the most spectacular properties I’ve been to.