香料 Spa 酒店 - 全包式

Ailemiz ve arkadaşlarımız ile harika bir tatil geçirdik. Her şey çok güzeldi. Çalışanlar çok ilgiliydi. Bu kadar titizlikle çalışan insanlara rastlamak çok güzeldi. Sadece odaların temizliği değil genel kullanım tuvaletleri bile o kadar temiz ki. Sürekli soruyorlar zaten bir problem var mı diye. Gündüz gereksiz animasyon gürültüsü yok. Havuzların büyüklüğü ve ağaçların altında havuz başı keyfi yapmak bir harika. Patenle gezerek servis yapanlardan restorandakilere kadar herkes güleryüzlü ve çabaları takdire şayan. Kötü yorum yazanların niyetlerini çok merak ediyorum doğrusu. Yemekleri lezzetli ve çok çeşitli. Tek eleştirim dansçı kızlar üzerine olabilir:) onların olmadığı akşamlarda herkes daha çok eğlendi. Çıkan müzik grupları da oldukça başarılıydı.

This 5-star hotel makes a big impression on the visitor right after arrival. The lobby is spacious and beautifully designed. The territory is big and has various amenities to satisfy all needs. The food is excellent; a lot of options for every taste. Rooms are practical and quite spacious. The bathroom has all amenities. The big drawback, however, is the air-conditioning. Our party of 4 lived in 2 different rooms, and in both of them the air-condition was not working after our arrival. It took us 2 ½ days of reminding and additional repairs for the problem to get fixed. For €300 per night this is not acceptable!

This 5-star hotel makes a big impression on the visitor right after arrival. The lobby is spacious and beautifully designed. The territory is big and has various amenities to satisfy all needs. The food is excellent; a lot of options for every taste. Rooms are practical and quite spacious. The bathroom has all amenities. The big drawback, however, is the air-conditioning. Our party of 4 lived in 2 different rooms, and in both of them the air-condition was not working. It took us 2 ½ days of reminding and additional repairs for the problem to get fixed. For €300 per night this island absolute no go!

Çok memnun kaldım

ROOM WAS SPOTLESS; STAFF WERE GREAT

Wir hatten einen sehr schönen Aufenthalt. Kezban an der Rezeption, Vitoria vom Kundenservice, Sila aus der Casablanca Lobby Bar und Mazlum vom Rent-Car waren alle extrem freundlich, lieb und hilfsbereit. So ein Service macht den Urlaub perfekt. Alle Mitarbeiter waren sehr hilfsbereit und stets bemüht. Der Service war durchweg freundlich und professionell. Vielen Dank an das gesamte Team.Wir haben uns sehr wohlgefühlt!

Enjoy inside pool, because off season not many travelers that food needed to be improved.

Room was good. Staff was above average and client relationship manager Victoria was very caring and helpful. During December activities are extremely limited but we still enjoyed the food.

MÜKEMMEL

Serious Concern – Possible Scam Between Hotel Doctor and Hospital During our stay at Spice Hotel, my wife had mild stomach pain, so we visited the hotel’s doctor. Shockingly, he didn’t examine her at all. He simply said she needed to go to a hospital and called a vehicle, which turned out to be a bus picking up people from other hotels before finally reaching a nearby hospital “Anatolia hospital”. At the hospital, we were told to pay €450 upfront before a doctor could see her: €200 for the hotel doctor (who did nothing), €180 for the hospital doctor, and €70 for transport. This immediately felt like a coordinated scam. We refused further treatment, paid only €150 for the so-called hotel doctor and €35 for transport, then went to a local pharmacy. The pharmacist examined her properly, said it was a simple issue, and prescribed medicine costing just €3—she recovered completely. This experience was extremely disappointing and raises serious doubts about the honesty of the hotel’s medical service. I strongly suspect a partnership between the hotel’s doctor and the hospital to overcharge guests. Travelers should avoid the hotel’s doctor and seek medical help directly from a real clinic or pharmacy. There are many more details about this incident that I cannot include here due to character limitations, but I truly hope the hotel management investigates this unethical practice.

Great hotel, has all the facilities you need. Lots of food options. Staff is extra attentive to the point of annoyance. Rooms start showing signs of wear but nothing too serious. The sound insulation could be a bit better.

⭐ 1 out of 5 stars There's so much I want to say and give more detail there just isnt enough characters. Our stay at Spice Hotel and Spa was extremely stressful. On arrival, our room was dirty, furniture old and broken, walls peeling, and the toilet flush broken. On the first night, we found a bug on my sister’s pillow that bit her hand. Staff refused to identify it, and we later discovered it was head lice. Despite this, we were not moved, and guest services failed to act. Housekeeping was unprofessional, sometimes ignoring requests, laughing at us, or walking away. I was reduced to tears before a manager finally intervened, and only then did the head of housekeeping take the matter seriously. Communication with staff was very poor. Simple requests like water or towels were often ignored, and basic questions about entertainment could not be answered. While the pool, beach, and some waiters were fine, the lack of professionalism, repeated dismissals, and failure to address hygiene issues made this the worst hotel experience I have had. This hotel is not five-star, and I would never return

Pool

Service is terrible, no one speaks English, everyone is moody and not willing to help, on top of that number of staff is far from enough for resort if this size. Guests need to wander around for 10-15 min to find someone to help them or ask a question, and the probability of them understanding you is 1%, because they don’t even know words such as “glass of water”. The resort amentities are ok. But the rooms smell terrible and super outdated. Water in the bathroom rarely gets warm and some of the days was brown/ yellow colour as on the pictures below.

Her şey mükemmeldi,kesinlikle tekrar gelicez

Very clea. The staff are excellent. I am coming backwith my family next year. Already booked..

Personelin yaklaşımı çok iyi, yemekler iyi, odalar ferah. Fakat otelin bulunduğu çevre toz, toprak, dışarı adım atıp yürüyüş yapamadık. Ayrıca, seçin dışını sakinlik ve sessizlik için tercih ediyoruz ama otel çok kalabalıktı.

Personelin yaklaşımını beğendim. Yemekler güzel, oda rahattı. Lobi güzel, personel sürekli içecek servisi için hazır. Otelin bahçesi gereksiz büyüklükte bir havuz ve çevresindeki beyin alanlar maalesef otelin bahçesini doldurmuş. Nalan alan da futbol sahası. Bahçe kötü maalesef.

I invited my parents to this hotel, very well organized stay.

T