Spice Hotel & Spa All Inclusive

探索 Spice Hotel & Spa All Inclusive
7.8
好
基于 293 条评论
清洁度

8.0

客房舒适度

8.0

地点

8.6

服务和设施

7.6

旅行者评论 Spice Hotel & Spa All Inclusive

每页评论数
20
40
热门评论
Pinar
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 16几周前

Hotels.com verified review

Ailemiz ve arkadaşlarımız ile harika bir tatil geçirdik. Her şey çok güzeldi. Çalışanlar çok ilgiliydi. Bu kadar titizlikle çalışan insanlara rastlamak çok güzeldi. Sadece odaların temizliği değil genel kullanım tuvaletleri bile o kadar temiz ki. Sürekli soruyorlar zaten bir problem var mı diye. Gündüz gereksiz animasyon gürültüsü yok. Havuzların büyüklüğü ve ağaçların altında havuz başı keyfi yapmak bir harika. Patenle gezerek servis yapanlardan restorandakilere kadar herkes güleryüzlü ve çabaları takdire şayan. Kötü yorum yazanların niyetlerini çok merak ediyorum doğrusu. Yemekleri lezzetli ve çok çeşitli. Tek eleştirim dansçı kızlar üzerine olabilir:) onların olmadığı akşamlarda herkes daha çok eğlendi. Çıkan müzik grupları da oldukça başarılıydı.
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Olaf
icon-双人入住
双人入住
8.0
/10
评论于 18几周前

Hotels.com verified review

This 5-star hotel makes a big impression on the visitor right after arrival. The lobby is spacious and beautifully designed. The territory is big and has various amenities to satisfy all needs. The food is excellent; a lot of options for every taste. Rooms are practical and quite spacious. The bathroom has all amenities. The big drawback, however, is the air-conditioning. Our party of 4 lived in 2 different rooms, and in both of them the air-condition was not working after our arrival. It took us 2 ½ days of reminding and additional repairs for the problem to get fixed. For €300 per night this is not acceptable!
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Alina
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 18几周前

Hotels.com verified review

This 5-star hotel makes a big impression on the visitor right after arrival. The lobby is spacious and beautifully designed. The territory is big and has various amenities to satisfy all needs. The food is excellent; a lot of options for every taste. Rooms are practical and quite spacious. The bathroom has all amenities. The big drawback, however, is the air-conditioning. Our party of 4 lived in 2 different rooms, and in both of them the air-condition was not working. It took us 2 ½ days of reminding and additional repairs for the problem to get fixed. For €300 per night this island absolute no go!
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Hazal Helin
10.0
/10
评论于 29几周前

Hotels.com verified review

Çok memnun kaldım
Daniel
icon-双人入住
双人入住
10.0
/10
评论于 37几周前

Hotels.com verified review

ROOM WAS SPOTLESS; STAFF WERE GREAT
Fadime
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 41几周前

Expedia Group verified review

Wir hatten einen sehr schönen Aufenthalt. Kezban an der Rezeption, Vitoria vom Kundenservice, Sila aus der Casablanca Lobby Bar und Mazlum vom Rent-Car waren alle extrem freundlich, lieb und hilfsbereit. So ein Service macht den Urlaub perfekt. Alle Mitarbeiter waren sehr hilfsbereit und stets bemüht. Der Service war durchweg freundlich und professionell. Vielen Dank an das gesamte Team.Wir haben uns sehr wohlgefühlt!
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Mohammad Farahnaz
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 43几周前

Expedia Group verified review

Enjoy inside pool, because off season not many travelers that food needed to be improved.
Sedat
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 44几周前

Expedia Group verified review

Room was good. Staff was above average and client relationship manager Victoria was very caring and helpful. During December activities are extremely limited but we still enjoyed the food.
HAKKI
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 46几周前

Hotels.com verified review

MÜKEMMEL
Azad
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 52几周前

Expedia Group verified review

Serious Concern – Possible Scam Between Hotel Doctor and Hospital During our stay at Spice Hotel, my wife had mild stomach pain, so we visited the hotel’s doctor. Shockingly, he didn’t examine her at all. He simply said she needed to go to a hospital and called a vehicle, which turned out to be a bus picking up people from other hotels before finally reaching a nearby hospital “Anatolia hospital”. At the hospital, we were told to pay €450 upfront before a doctor could see her: €200 for the hotel doctor (who did nothing), €180 for the hospital doctor, and €70 for transport. This immediately felt like a coordinated scam. We refused further treatment, paid only €150 for the so-called hotel doctor and €35 for transport, then went to a local pharmacy. The pharmacist examined her properly, said it was a simple issue, and prescribed medicine costing just €3—she recovered completely. This experience was extremely disappointing and raises serious doubts about the honesty of the hotel’s medical service. I strongly suspect a partnership between the hotel’s doctor and the hospital to overcharge guests. Travelers should avoid the hotel’s doctor and seek medical help directly from a real clinic or pharmacy. There are many more details about this incident that I cannot include here due to character limitations, but I truly hope the hotel management investigates this unethical practice.
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Herman
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 54几周前

Expedia Group verified review

Great hotel, has all the facilities you need. Lots of food options. Staff is extra attentive to the point of annoyance. Rooms start showing signs of wear but nothing too serious. The sound insulation could be a bit better.
Ifrah
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 59几周前

Expedia Group verified review

⭐ 1 out of 5 stars There's so much I want to say and give more detail there just isnt enough characters. Our stay at Spice Hotel and Spa was extremely stressful. On arrival, our room was dirty, furniture old and broken, walls peeling, and the toilet flush broken. On the first night, we found a bug on my sister’s pillow that bit her hand. Staff refused to identify it, and we later discovered it was head lice. Despite this, we were not moved, and guest services failed to act. Housekeeping was unprofessional, sometimes ignoring requests, laughing at us, or walking away. I was reduced to tears before a manager finally intervened, and only then did the head of housekeeping take the matter seriously. Communication with staff was very poor. Simple requests like water or towels were often ignored, and basic questions about entertainment could not be answered. While the pool, beach, and some waiters were fine, the lack of professionalism, repeated dismissals, and failure to address hygiene issues made this the worst hotel experience I have had. This hotel is not five-star, and I would never return
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Okba
icon-休闲 亲子同住
休闲 亲子同住
8.0
/10
评论于 60几周前

Expedia Group verified review

Pool
Preslava
icon-朋友和家人 家庭
朋友和家人 家庭
4.0
/10
评论于 71几周前

Hotels.com verified review

Service is terrible, no one speaks English, everyone is moody and not willing to help, on top of that number of staff is far from enough for resort if this size. Guests need to wander around for 10-15 min to find someone to help them or ask a question, and the probability of them understanding you is 1%, because they don’t even know words such as “glass of water”. The resort amentities are ok. But the rooms smell terrible and super outdated. Water in the bathroom rarely gets warm and some of the days was brown/ yellow colour as on the pictures below.
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Murat
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 80几周前

Hotels.com verified review

Her şey mükemmeldi,kesinlikle tekrar gelicez
GLORIA
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 81几周前

Hotels.com verified review

Very clea. The staff are excellent. I am coming backwith my family next year. Already booked..
Metin
icon-朋友和家人 好友同行
朋友和家人 好友同行
8.0
/10
评论于 86几周前

Hotels.com verified review

Personelin yaklaşımı çok iyi, yemekler iyi, odalar ferah. Fakat otelin bulunduğu çevre toz, toprak, dışarı adım atıp yürüyüş yapamadık. Ayrıca, seçin dışını sakinlik ve sessizlik için tercih ediyoruz ama otel çok kalabalıktı.
Metin
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 91几周前

Hotels.com verified review

Personelin yaklaşımını beğendim. Yemekler güzel, oda rahattı. Lobi güzel, personel sürekli içecek servisi için hazır. Otelin bahçesi gereksiz büyüklükte bir havuz ve çevresindeki beyin alanlar maalesef otelin bahçesini doldurmuş. Nalan alan da futbol sahası. Bahçe kötü maalesef.
Matraim
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 93几周前

Expedia Group verified review

I invited my parents to this hotel, very well organized stay.
Rolf
8.0
/10
评论于 101几周前

Expedia Group verified review

T
每页评论数
20
40