Aurora Premium Hotel & Spa

House keeping 時間點如果能夠固定，會更方便我們安排外出或回飯店的時間

Amazing staff in an amazing hotel. Everything was so great: the entire staff crew who were all super helpful to give us food recommendation, helping us around, being accommodating, or just asking about us. Rooms are super clean, functional and quite spacious (rooms without windows were actually very good). Hotel is nicely decorated, rooftop is great to chill and spa service are good quality-price. We will surely be back to Aurora on our next trip to Hanoi! And also try the Banh Cuon sold by the old man in the street right in front of the hotel every morning from 4am-9am!

Cheaper and clean

旁邊到了晚上有整條的宵夜街，並且斜對面就是有名的法式餐廳，地理位置非常方便。 晚上8點半以後，頂樓酒吧也有live band，整體很不錯！

從check in 到check out, 完全沒有缺點的一間飯店. 無論是服務人員、餐廳、SPA, 非常完美. 尤其是櫃台服務人員 Wendy and LinH, 服務100分 ! 大推這間飯店, 下次到河內一定會再次入住

Everything was excellent. All the staff were nice and helpful

朝食が豪華

Rooftop bar had a great view of the city, really close to all the things we wanted in the Old Quarter.

Great hotel in a fantastic location in the Old Town Stayed for 7 nights in a Suite with Panoramic View. Fantastic location right in the heart of the Old Town, couple of minutes walk to the Lake. Lots of cafes and restaurants on the doorstep. All the staff were very welcoming and helpful. Really liked the room - view was fantastic, good size and very clean. Nice breakfast and a great rooftop bar. Would definitely stay again when we're next in Hanoi.

Super nice location. Excellent staff. Great restaurant with views. Book the panorama room!

The best part of the stay was the breakfast and breakfast staff. So kind and accommodating. The most challenging part of the stay was inconsistent information from the reception team (breakfast time, mausoleum opening time, how to book a tour)- different answers depending on who and when you ask. Well meaning, but still very frustrating- ultimately do your own research. Great location in old quarter.

Greag location and fantastic service

Everyone here treated us with such care and attention. You can tell the team truly loves what they do. Staff Lilly upgraded us & was professional & always had smile on her face. Everything is excellent about this hotel from spotless room, smiling staff, great shopping & restaurants nearby & everyone so attentive but only thing not happy was no drawers in room to put clothes, water in shower would come out & make bathroom wet & room is very small, otherwise; love this hotel & staff & love Hanoi!

Wonderful location and staff.

Sehr schönes und sauberes Hotel mit super freundlichem Personal! Lage ist auch super.

Aurora Premium Hotel exceeded my expectations. From the moment I arrived, the staff were warm, welcoming, and incredibly helpful. Everything was spotless and well cared for, making my stay very comfortable. The Sky Bar was a fantastic bonus — a beautiful spot to unwind and enjoy Hanoi from above.

壁が薄かったため、隣の部屋の人のいびきまで聞こえました。それ以外は、朝ごはんのフォーもおいしく、スタッフも親切でとても良いホテルでした。

Loved this hotel. The staff were so friendly and always willing to help us. he breakfast was great and the view while eating breakfast was also great. The room was so comfortable. We did 21 days in Vietnam starting in the north to the south and we did 2 visits here because it was so nice.

Property was excellent overall. On our return stay we appreciated staying in an updated executive room on the second floor - better view and layout. Also liked personal touches eg. welcome back note and fruit platter. Maybe some more eco-friendly methods could be put in place eg: glass water bottles, a take as you need toiletries bar in the reception area rather than having multiple toothbrushes, combs etc in your room. Include a clearly labeled bin for recyclables in each room. Comfort and cleanliness was of a very high standard. Very friendly, approachable staff.

Excellent first impression of property: beautiful decor - clean and bright, very welcoming staff. Breakfast was plentiful and offered a good variety (cold and cooked) to suit many tastes. We liked the ‘cooked to order’ menu in particular. We also valued the suggestions staff offered at breakfast as to how we could spend our day eg sightseeing options, transport, opening hours at museums etc. Our room was lovely - very clean, comfortable bed, well appointed bathroom.