Expedia did not mention about $20 for parking which is a ripoff and $15 for resort maintenance fee. I feel$35-45 is not worth for this type of hotel which is far from the falls.

Nobody was at front desk and sheets where already stained and staff not oroffesional. I want my refund

Property was pleasant, however we were not able to shower one whole day because there was no hot water. $20.00 per day for parking 15 minutes away from the falls was a rip off.

Our room was clean and comfortable with more space than expected. We did not use the restaurant, Starbucks or other amenities. We would have appreciated fresh coffee. We would have appreciated the additional taxes and parking to be included in the Expedia booking

The charges are very chaotic. 103 is charged at the time of booking, but 160 is actually charged. Even Wi-Fi is charged. Very bad.

The king suite was very spacious and updated, we did not like the fact that we had to pay for parking. The lobby need a facelift.

Absolutely love this hotel. It’s affordable and close to everything we need. Very friendly and helpful staff. We even got a free upgrade to the presidential suite! Absolutely huge. It was the best anniversary gift. Highly recommend.

Breakfast should be included.

Extra fees way to much

Room was cleaned One things I shocked Parking was paid that’s not good to see Should be included

We loved our stay. The room was massive. Basically two full rooms + a nice size bathroom. Felt like a mini apartment. Only things I wish was that breakfast/parking was included in the original price. Not a big deal though, it was a great place to stay!

We (mom & two teens) stayed one night for a track and field meet. The room was clean and the beds were very comfortable. We appreciated the sitting area and the extra doors between the bedroom and the hallway. The staff were excellent, both the front desk and the maintenance person who came to explain how to use the air conditioner (which worked great!). We did not try the pool or the restaurant. We were worried by some of the previous negative reviews, so the hotel exceeded expectations. The place is a bit dated but it is clean. You do hear noise if people are talking in the hallway but our stay was quiet overnight. You can hear the highway on that side of the building if you do not have the fan turned on. The extra fees were $20 for parking, $20 for facility fee, and a 2% tax (less than $5) that applies to all hotels in the Niagara area. The refundable security deposit is standard for any hotel stay. Overall it was excellent value for the cost, and we would stay there again for the same purpose.

Clean room

The property was in great shape, but they were renovations goin on on ht adjacent property. The restaurant was closed so there was no place to eat breakfast or dinner. No problem for us, but others might have a challenge with that. The room was spacious, clean and up to date. Parking was ample and close to the building. There was road noise fromt he QEW that runs just beside the building.

was not aware that we can get breakfast there at the hotel. This was our first time there. Should let people know there is a restaurant.

Add YouTube or Netflix to a TV

The additional fees were very disappointing . Resort fee ? Really

Checking in and out we're super fast and easy. The room is clean and spacious

The gym was bad,you don’t have a lot of choice.The pool I never saw where it was.

I had to pay 30 $ per night to use the pool