Parking is 20$, the rooms are updated and spacious. The AC is old so pretty noisy at night.

You are charged a resort fee whether you use the amenities or not - but the hotel doesn’t have BASIC cable! Coffee shop sells you a 6 dollar cup of coffee but they have no cream - message light on my phone for 4 days but you cannot retrieve the message. Very much disappointed with this property, expected more from the Ramada brand

Clean room, great staff but building construction was loud and all day/night and extra fees added up quickly!

The satff and property were good. My issue is the hidden fees. 20 a day for parking, 40 a day for dog fee, property fee, on top of expedia already charging taxes, resort fees and no prewarning on extra parking fee and taxation. If i were expedia i would contact the property and work out a deal that doesnt show 62 a night then end up 120 a night or more once a person has arrived. Other sites dont have this issue and the property even suggested next time i use other site to alleviate most of this issue. People use this service to ensure charges in advance and hope for no surprises.

Expensive for what is offered

This hotel is a rip off already paid 128$ per night while booking from expedia on top of it they charged 101$ for hotel services and parking for two days this was not mentioned anywhere at the time of booking

Clean and nice enough. Starbucks is never open.

Pool was freezing. Swipe card didn’t work and worker said they would come down and show us how to do it and still didn’t work. Maintenance had to come as it wasn’t working properly. Other hotels in the area didn’t charge for parking for staying at their hotel ($20 per night). Towels were thin and didn’t feel fully clean. Starbucks opened at 8am and was only open for a few hours. Construction in basement.

Clean rooms, very friendly and accommodating staff.

Front desk was very helpful. Always had parking in front of building, no breakfast besides Starbucks on main floor, room was very nice and when asked for a refresher the room was nicely cleaned for us.

The rooms are huge but need some mild upgrades especially the washrooms the soap handle in the shower is rusty also the shower head and wallpaper is peeling off soon.

The hotel in general and room were very well cared for. The room was above average. Would have been higher rated if not for a discrepancy with the price. At check-in added another almost 20 bucks to the price for convenience fees even though the booking info said full price including fees were part of the booking. There was no other notation on the website for other charges, except parking..

Good and friendly hotel staff

We chose to stay here for our anniversary weekend and were very happy with our decision. The room was clean, spacious, and comfortable. The front desk staff were friendly and welcoming, and parking was easy and accessible. Being located right across from the outlet was incredibly convenient, and the price was great for what we received. We would definitely consider staying here again on future trips. Thank you!

Yes, but it's a pay parking lot

Where do I start. First off the hidden fee's are ridiculous! I paid 20.00 per night for parking so with 2 cars for the 2 nights the total was 110.00. Why? There is no security for parking. I witnessed a car beside mine get the window smashed and broke into if I wasn't walking out my car would have been next. So what is the parking fee for? I also paid a resort fee for the both nights 39.90 in total, but the pool was too cold for the kids to swim and there was no breakfast. They give you a 15% off breakfast voucher except the restaurant wasn't open for us to have breakfast. We paid a 4.8% marketing fee. I will never understand why customers are paying for your marketing. There is also a room tax per night and a separate HST tax and another HST Other tax on my bill. The hidden fees when booking are absolutely horrible. What should have been a 400 dollar stay turned into an almost 600.00 stay The Friday night I had to clean the tub out for the kids to shower because there was pubic hair and long hair in the tub. There is also a small stain on the window curtains that looks like blood. The staff was super nice and the rooms are a great size but that is about it I will not book here again.

Average hotel on the strip in Niagara. I was really unimpressed that there was a surprise « resort fee » charged when I arrived. This is not listed on the listing. Apparently it is for access to the amenities, which are only a pool and gym. This is not a resort, it is just a hotel and they are just normal hotel amenities. It’s basically a scam. Generally this platform is very good at tracking all the details of properties, but this is not the case here. Be prepared that the price you see here may not be the total price. When I raised this issue with the staff, and showed them that it was not on the listing or on my booking confirmation, they said there was nothing they could do and they would bring it to the manager, but then when I followed up, they had not escalated it. Seems like they aren’t interesting in rectifying it and continuing to run the scam. Disappointing for a Ramada. I would expect more from a hotel affiliated with a chain.

Spacious room. Good for family. Small outlet across the hotel. Staff are nice and helpful.

Clean room, good location and spacious room

My stay at the Ramada was disappointing due to pricing issues, room problems, and poor amenities. At check-in, the price I was charged did not match my Expedia booking (excluding $20/night parking). The manager, Daisy, said Expedia’s pricing is wrong and suggested using Booking dot com next time instead. I showed my confirmation, but she still charged more. She claimed an email with correct pricing was sent, but we checked my Expedia account together and it wasn’t there. I also saw two other guests dealing with the same issue. Our conversation went on for 20-30 mins before I gave up. It was a $10-$20 difference they just would not budge on. Room issues: First room faced the highway, extremely loud noise through the AC vent, no one could sleep well that night We were moved to a quieter room (much better) TV was blurry in both rooms (likely signal issue, not the TV) Water in both rooms was scalding hot (safety concern, especially for kids) Amenities were a disgrace so not sure why there is a 'resort fee': Gym: 2 bikes + 1 rowing machine, very outdated, basement, no windows, poor ventilation Pool: cold, dirty, basement location, no windows, poorly maintained The good - The room was large and clean, the water pressure in the shower was good. The bed and pillow was clean and comfortable. The location was not as sketchy as other areas on the street. Overall, lack of transparency and accommodation from the staff over a $10-$20 difference