Good

door in the washroom was broken, it would not shut

No breakfast

The restaurant has an excellent brunch buffet and the servers are very attentive. The location of the hotel is great…near the Polo Park Mall, movie theatre, grocery store, and restaurants.

Wish breakfast was available

The hotel is starting to show its age but it is clean and comfortable . Staff were great

The staff was great keep up the good work

Booked for the pool for the kids unfortunatelt it was down for maintenence, but otherwise good hotel.

Vary good

Didn’t frequent

Breakfast wss great, pool area was very clean. Bar hsd alot of vlts snd very friendly staff. The room wss very spacious, except for the bathroom, no room for the wheelchair to enter

Staff was great. Room spacious and clean.

Cleanliness is great, was nice and quiet during the night.

I had a very disappointing and unsettling experience at this hotel. When we checked in, our room was still being cleaned and was not ready for guests—it was actually quite dirty, which was frustrating after a long trip. What made it worse was the staff’s response; there was no apology or acknowledgment of the inconvenience caused. Although we were eventually given a different room, the lack of professionalism and basic courtesy left a bad impression. Additionally, no complimentary water bottles were provided, which is a basic amenity you’d expect. The most concerning part of our stay happened around midnight, when someone knocked aggressively on our door. It was a very scary experience. We contacted security, but they were unable to do much, and there didn’t seem to be proper safety measures in place. Eventually, a night front desk staff member apologized and security came to our room, but the situation was not handled in a reassuring or effective way. When we checked out, we brought this issue up again, but the two staff members at the front desk showed no concern or response, which was very disappointing. Overall, the experience felt unsafe and poorly managed, and it did not meet expectations at all. I would strongly recommend staying away from this hotel.

Television had good channels; Adult Swim and Disney Channel, surprisingly.

Hall carpet dirty. Very noisy during night

Wasnt awake for breakfast

Breakfast wasn't included. Shower was freezing cold. Showerhead sprayed all over and the pressure was so strong it was hurting. Toilet ran all night and the heater was so loud everytime it turned on.

Food was good The rooms are very bad and the beds are horrible

Crappy service