The Moat House

探索 The Moat House
9.4
超棒
基于 1,002 条评论
清洁度

9.6

客房舒适度

9.2

服务和设施

9.4

旅行者评论 The Moat House

每页评论数
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40
热门评论
Zhengyang
icon-商业
商业
10.0
/10
评论于 118几周前

Hotels.com verified review

Very beautiful hotel. Staff are friendly. Food are great.
Helen
icon-亲子同住
亲子同住
10.0
/10
评论于 13几周前

Expedia Group verified review

Lovely hotel with excellent, really helpful and friendly staff.
Alison
icon-双人入住
双人入住
10.0
/10
评论于 13几周前

Hotels.com verified review

Rooms were very clean and bed comfortable. Staff were very friendly and helpful. First morning breakfast had been sitting on hotplates too long, but second morning food very good. Just your luck when you arrive. Evening meals excellent. Enjoyed a few drinks by the lake watching the ducks. Loved the peacefulness. Would visit again
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Stephanie
8.0
/10
评论于 14几周前

Expedia Group verified review

Good sized room and lovely conservatory restaurant with good food and service. Buffet breakfast good selection but let down by slow service and in replacing breakfast items that had run out.
Sidney
8.0
/10
评论于 14几周前

Expedia Group verified review

Very lovely tranquil hotel on the lake staff very good and the room excellent ,but for a 4 star AA Michelin hotel we were expecting a breakfast menu not a buffer breakast which was not the best
Martin
8.0
/10
评论于 14几周前

Expedia Group verified review

Lovely setting Breakfast finished too early at 10am
Lisa
10.0
/10
评论于 14几周前

Expedia Group verified review

Great hotel and great night’s sleep
Gregor
8.0
/10
评论于 14几周前

Expedia Group verified review

Overall the hotel was really nice, and they have fantastic views, either over the large pond or over the canal over breakfast. It was in need of a little TLC especially in our bedroom. We did find the buffet a bit disappointing as it was cold and appeared to have been there since first thing (we were there an hour after service started). We also found one or two flies in the bedroom and the restaurant. However the staff were very friendly and helpful, and despite our minor issues, we would return.
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Peter
10.0
/10
评论于 15几周前

Hotels.com verified review

Nice comfortable "wedding venue" style hotel. Good bar food in characterful bar. Excellent breakfast. We would definitely come back.
Linda
10.0
/10
评论于 15几周前

Expedia Group verified review

Fantastic
David
10.0
/10
评论于 15几周前

Expedia Group verified review

The location is very handy if looking for a short stay near the M6. The hotel is reasonably large and caters for casual visitors as well as hotel guys given it's location next to water. Accordingly, the bar areas can be quite busy. The rooms were clean, a decent size and the beds extremely large and comfortable. The food in the restaurant was tasty and well presented and the service attentive without being intrusive. The Hotel prices were higher than some but still felt it was reasonable value for the quality of the food and the level of service provided. Definitely a good spot for a break from travelling .
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Sandra
10.0
/10
评论于 15几周前

Hotels.com verified review

What a beautiful find. Had a lovely 2 night stay The grounds and the hotel are really worth a visit
Ian
8.0
/10
评论于 16几周前

Hotels.com verified review

The varied breakfast menu that is published on the Hotel website, which (as regular guests) we expect and have come to enjoy, was seemingly not available. This had been replaced by (the all too familiar ) buffet arrangement of the full English "fry up" breakfast, kept warm - This was disappointing. Since on booking in, we were neither made aware to this deviation from the published menu. Nor made aware of any other alternatives to what the kitchen might be prepared to do for guests. Eg (1) Poached rather than fried eggs. (My wife is digestive intolerant to fried foods) (2) The alternative vegan breakfast. But in saying this the "Fry up" buffet breakfast food (although restricted in choice) was passible ! Service- After sitting at a table for some time, we had to catch a member of staff "In passing" to ask for tea and toast. Not the "Way of working" we might expect of this hotel with guests. But has happened in the past . But overall, this "Breakfast "experience does not detract from the quality & standard of the hotel rooms & facilities, the quality and standard of the dinner food menu and (most importantly )the excellent /attentive standard of service in the restaurant from all the staff.
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Mary
icon-双人入住
双人入住
10.0
/10
评论于 16几周前

Hotels.com verified review

A lovely room, situated beside a canal, with narrow boats passing by. The whole area of the hotel in an attractive setting to sitwith a drink outside by a small lake. Food good as was breakfast. All this just a mile or two off the M6.
Chris
icon-双人入住
双人入住
8.0
/10
评论于 16几周前

Expedia Group verified review

Breakfast was a buffet breakfast. I prefer a freshly cooked breakfast. All the staff were fantastic. Would definitely recommend
Gary
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双人入住
10.0
/10
评论于 16几周前

Expedia Group verified review

The hotel is spotless food amazing staff very friendly and helpful highly recommend this hotel
Michael
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双人入住
8.0
/10
评论于 16几周前

Expedia Group verified review

At telephone beforehand and on arrival all staff were very pleasant, warm, friendly and helpful. Room was fine and air con a welcome surprise. Dinner in restaurant was excellent. Breakfast was good but not perhaps as good as dinner. Grounds all very attractive but walking around, particularly at the rear, we did notice some litter and areas in need of attention. Overall an enjoyable visit and in my view competitively priced.
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Lynn
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双人入住
10.0
/10
评论于 17几周前

Hotels.com verified review

Such a beautiful hotel with hidden old features, yet the rooms are very modern ! Air conditioning in the room and EV charging points- one don’t work but the staff were super keen to resolve the situation! Really couldn’t fault them . food was amazing, location so tranquil yet 15 minutes from Stafford city centre- will definitely stay again !!
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Rachel
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双人入住
10.0
/10
评论于 17几周前

Hotels.com verified review

This is the second time we have stayed and we will be back, friendly staff, lovely clean rooms hot breakfast and great accessibility to and from the motorway thank you
Peter
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双人入住
8.0
/10
评论于 18几周前

Hotels.com verified review

Great location with excellent views, all staff are friendly and attentive, great dog friendly hotel.
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