Overall everything is ok, expect one front desk staff have very poor customer service. My partner left his backpack at the lobby couch after we checked out. It was around an hour when we found out the backpack was left there. So we call the hotel and ask if they can check the couch for us, staff who picked up the call didn’t even checked and strongly confirmed that she did not receive anything at the front desk. As soon as we were back to the hotel we ask the front desk who worked on 1/4/2025 in the afternoon, who I assume it’s the same person who picked up my call. We asked her again if they have found the backpack, she said “we haven't found anything yet”, while I was trying to play a sound on my IPad which is in the bag, and immediately I heard the ringing sound was coming from her office. So then why she keep saying ‘No’. We were pretty disappointed to this specific staff’s poor customer services.

It was a great stay, clean and very comfortable. Breakfast was delicious and much more then expected.

Great Staff- good location for Abbotsford!

The breakfast that they offered was excellent and the staff kept the area clean even though it was really busy

Very help full friendly and professional staff made sure everything was to my liking . room was very clean . I would definitely stay there again.

It was nice and clean everyone was nice... and redirected each other

We stay here a lot and it’s always great!

I’ve stayed at this property on many occasions and never been disappointed

Good breakfast

Good

Great experience and will go again.

The room was clean & plenty of parking

It was good

Great customer service , quiet and clean . Lovely breakfast buffet in the morning . Starting with hot coffee . Happy travellers!

Esy to find and appreciated the updated rooms and breakfast

Good

The ac wasn’t working well. Room was too hot

Okay

The room was very clean and comfortable

Staff were very helpful and the hotel was very clean. Really enjoyed our stay,