A beautiful hotel all staff have excellent customer service great facilities and rooms if I could make one improvement suggestion it would be to look at a jacuzzi outside upstairs but otherwise everything was perfect and thank you to all staff with congratulations for being open for 80 years.

Only fault was side panel on bath needed repairing or replacing, was peeling and looked very tatty it let the bathroom down. Other than that no complaints. Friendly helpful staff, good food, nice indoor swimming pool + spa. Second time we've stayed.

Lovely step back in time vibe at this hotel. Staff are so helpful and friendly. Location is great. Breakfast is delicious.

Clean room good breakfast. Friendly staff

Good breakfast. Lovely room with sea view.

Breakfast average. Staff good. Location excellent. Onsite parking available. Clean

Breakfast was excellent with lot's of choices Rooms were elegant but also comfortable

Excellent hotel, staff and spa sevices

Easy parking.Excellent bar.Comfortable sitting rooms.Good pool and gym.

Our second visit to The Empire Hotel & Spa and it was as wonderful as ever! We had another lovely warm welcome and another beautiful room. Everything was perfect and made for a lovely relaxing break, swimming in the pool every day (sometimes twice!), enjoying a fabulous breakfast (the porridge is heavenly) and just everything about the place - we'll be back again next year or sooner if we can. Big thank you to all the lovely staff.

Excellent hotel, staff great rooms spotless facilities and food all good. Stop messing around with your phone and go!

A pleasant stay, with easy access to Llandudno town and beach. The pool area was nice, but it was a pity that the jacuzzi area was connected to the swimming pool and consequently cooler than normal.

Had a great stay. All communal areas comfortable with plenty of space to relax. All staff members courteous and polite. Large & spacious room and spotlessly clean. We will definitely be returning guests. Thank you

Staff brilliant, minor but bath towels & dressing gowns way too small. Lovely ambience, gym and pool.

Everything

Such a lovely hotel, full of charm and character. It’s clear all staff take pride in their jobs as the place was spotless and they were all really friendly and helpful.

We had a good stay at the empire We have been promising our selfs to stay there for ages and it was better than expected The staff where great and the meals where great Will be going again soon

Room was excellent with good views, staff are a credit to the establishment

Fabulous stay, staff are very attentive and pleasant. Spa was lovely and Jackie the masseuse was amazing! 100% recommend to anyone! Thank you for a lovely experience 😊

Staff were good,room was spotless, pool, gym and sauna were fantastic.