The room and communal areas were very clean, the room was beautiful. A few disappointments, we had no instant coffee in the room only coffee pods with no machine, our chosen breakfast wasn’t available and there was some miscommunication with the menu items, and the shower was very slow draining

Rooms were lovely and this stately home had real character. Lovely gardens to walk in and relax.

The staff was absolutely lovely. Very helpful, friendly and alert of our well being. Thank you so much for tje nice stay!

Nice

This was a perfect place to stay before visiting Harry Potter Studio tour, we had a large family room and the staff were super friendly and helpful, was so pleased with the service. We had a swim in the morning and had the pool to ourselves.

Lovely reception staff

Lovely stay , friendly staff , beautiful grounds.

Parking was easy but not secure, staff were wonderful. Pool was really dirty and room wasn’t the best

Amazing hotel beautiful location, lovely grounds. The staff were really lovely and helpful, with everything they gave us a map to Harry Potter as the hotel is a Perfect location if you are visiting the Warner brothers studio. It’s a 20 minute walk or 5 minute taxi ride for £6. There is Nothing else in the area to do, however, you can visit the town of Watford, which is a 10minute taxi ride away £10. Lots of pubs and restaurants

Parking was great

Room was small but ok for the night The resteraunt was a disaster - terrible service 49 mins waiting for a salad and it still didn’t turn up and so walked out Quite a sterile dining room

Chambre propre et personnel accueillant

Very tidy room. Friendly staff. Good food, really enjoyed breakfast. Great bar. Excellent parking. We didn't use the pool but it looked very inviting.

Lovely reception staff

Decent room. Good price. Breakfast was barely acceptable. My main complaint is much of th building looks worn down and thus not very cleanly.

Slitet hotel och dålig service

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Staff were helpful. Added birthday banners to my friends room when I asked them to.

The room was clean but cold, the air con allowed a heating mode but was so noisy this could not be used over night, after asking an extra duvet was provided which helped a bit. The TV only worked on terrestrial channels, and also only worked on the first day, the second night of our stay it did not work, the remote was also reluctant to work. I was too tired and cold to request a solution. The hotel website does not explicitly say that the main accomodation is housed outside of the main house with it's art deco interior. This was disappointing, although we still found the baby grande piano to play. On a positive the swimming pool was warm and lovely to be able to access. The food was good, the staff were professional and attentive. A 20minute walk round to HPstudio made the hotel perfectly placed, but it felt that with the above issues it played on this factor.

The bed was not comfortable at all the ceiling was peeling in the bathroom the walls are like paper thin got woke up early by next room talking/shouting breakfast was great tho