I come here before my check in time but luckily the hotel staff let me check in to the room. that's a good hotel. near to bus station. the staff is very nice and helpful, 2nd day I change my room to another room because the room is very cold and they assist me very well.. this is a recommended hotel but not for the breakfast. less of choices. thank you for giving me special discount for my booking at Sino HOTEL. Thank you. Love❤💗u

Just room description not clear so this time we argue a bit over room when we arrive but everything else okey

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The staff was very helpful although it would be better if they can speak English. The receptionist even helped me buying product online and send it to the hotel. However, I had unpleasant experience when they try to move our room due to repair need to be done up stair, I have told them I am okay if they want to move us around but It has to be near elevator because I am staying with elderly. They kept saying no more room near elevator and the concierge who suppose to help us moving our things was grumble and giving us bad attitude because I kept saying I still need room nearby elevator. So at the end, my local friend help me to complain and they sort it our nicely.