8.8
非常好
基于 991 条评论
清洁度

8.8

客房舒适度

8.4

地点

8.8

服务和设施

9.0

旅行者评论 H10 Casanova

每页评论数
20
40
热门评论
Verified traveler
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8.0
/10
评论于 342几周前

Expedia Group verified review

酒店前台不太熱情, 雖然是3.5-4星洒店, 早餐很豐富, 款式很多, 房間一般, 洗手間比較細, 地点不錯尚算方便,
Camille
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10.0
/10
评论于 13几周前

Expedia Group verified review

Chambre toujours propre et la petite attention pour la saint Valentin était très agréable
Darshita
10.0
/10
评论于 14几周前

Hotels.com verified review

Hotel room was clean and the beds were soooo comfy! Lobby was aesthetically pleasing and the rooftop is a nice addition!
Amanda
6.0
/10
评论于 14几周前

Expedia Group verified review

Rooms were very hot at night, AC not operational in the winter. Gym only opens at 8am. Very clean, spacious and modern.
Beyza
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 15几周前

Hotels.com verified review

Otelin konumu merkezi la ramba ya yürüme mesafesi sekiz dk. Odalar keyifli rahat temiz. Kahvaltısı açık büfe çok çeşitli kaliteli. Personel çok yardımsever. Çok memnun kaldık. Altında özel otoparkının olması çok konforlu.
Marton
icon-商业
商业
10.0
/10
评论于 16几周前

Hotels.com verified review

Bra
Pi Chi Sally
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休闲 家庭
8.0
/10
评论于 16几周前

Expedia Group verified review

The room was pretty clean, amenities were good. They had bathroom amenities. There was coffee and kettle for tea, which was very nice during the cold days.
Dr. Guido
8.0
/10
评论于 18几周前

Hotels.com verified review

Wie immer: sehr gut!
Simon
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休闲
8.0
/10
评论于 18几周前

Expedia Group verified review

Great location, helpful staff and great rooms. Only downside was TV mirroring didn’t work and a couple of the plugs.
Cindy
icon-朋友和家人 家庭
朋友和家人 家庭
4.0
/10
评论于 19几周前

Hotels.com verified review

Eduardo front desk was rude and unhelpful. The vibe of this hotel is unwelcoming. Weekend staff were better but not great. No one went out of their way to get to know us or make suggestions. I came back to H10 because of our amazing experience at H10 cubik. I didn’t realize all the H10 are franchised owners. I expected the same level of service but I was mistaken. We had booked 2 rooms x 4 nights at this hotel through hotels.com. We needed an extra night and inquired about booking through them instead of bookings.com. We asked if they would match the rate which they said they couldn’t but they would include breakfast. We agreed. The next day, we went to pay and Eduardo gives us the bill and bill was twice the amount quoted. We were shocked. We tell him this was double the price that was quoted the night before. He insists we misunderstood. H10s own website was less than what he was charging. We said we would book online through hotels.com. He just shrugs his shoulder. At this point, I was so disgusted and regret ever coming to H10 Casanova. Our next visit will not include this hotel. Although the service was terrible, I have to give credit to cleaning staff. The rooms were immaculate.
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Kristine
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 19几周前

Hotels.com verified review

Wonderful stay
Cindy
icon-朋友和家人 家庭
朋友和家人 家庭
4.0
/10
评论于 21几周前

Hotels.com verified review

We arrived at H10 Casanova expecting the same level of service as H10 Cubik at our last stay. Needless to say, the staff was not very welcoming, particularly Eduardo. He was very transactional. Very unhelpful. The day staff and weekend staff were a little better but the vibe was completely different from Cubik. I should have gone back. The location was close to Barcelona University—walking distance to many restaurants. The rooms were kept clean. Decent amenities. We had booked our stay through hotels. We needed to extend our stay another day. We asked the hotel to match the rate Hotels.com had on the website. Initially, they agreed. We went to pay and Eduardo gave us another quote that was twice as much as Hotels.com and more than their own website. When we said the other worker had agreed to match, he said no she was mistaken. We said we’d book through Hotels.com. He said Ok. He couldn't care less. Less. Through the hotel initially I b
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Asger
icon-朋友和家人 好友同行
朋友和家人 好友同行
8.0
/10
评论于 22几周前

Hotels.com verified review

Aircondition var ikke tændt da det var vintersæson
Raymond
10.0
/10
评论于 23几周前

Expedia Group verified review

Staff were very friendly and helpful! Room was clean and had everything we needed
Graham
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双人入住
10.0
/10
评论于 23几周前

Hotels.com verified review

Nice staff plus got upgraded
Helen Dawn
10.0
/10
评论于 24几周前

Expedia Group verified review

Amazing reception! Super helpful with directions and recommendations. The room was clean and well stocked. We also enjoyed the spa treatment. 15/10
jennifer
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双人入住
10.0
/10
评论于 26几周前

Hotels.com verified review

Stay was fantastic centrally located near stores and restaurants. Easy to walk to the center of Barcelona or take the bus. Staff was very kind and helpful. Room was immaculate and had everything we needed to have a good night sleep. Would stay again!
Bradley
10.0
/10
评论于 27几周前

Hotels.com verified review

Good location, short walk to everywhere. Modern communal areas, smart rooms that had all we needed and were very clean so perfect for city break.
Anatoly
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 29几周前

Expedia Group verified review

Clean room. good breakfast, polite staff, good location, metro station nearby.
Lisa
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休闲 双人入住
8.0
/10
评论于 29几周前

Expedia Group verified review

Lovely, clean attractive hotel in a good location. Lovely rooftop bar and good food. Very reasonably priced. Only real negative was that the inset lights in the desk/TV unit stayed on all night with no means of turning them off. Also, no mirror above dressing table.
每页评论数
20
40