I booked twin bed room, when I came in the room I just saw a double bed. The staff needed time to change the room for me.

还不错的酒店，离主要汽车站5分钟路程，出行方便，设施、服务等都还不错，早餐也丰富可以，唯一缺点就是没电梯，楼梯搬行李，也没办法老房子改造的。总体很好。

Nice loction,good breakfast !

早餐很好吃，跟網路評語一樣，有多種好吃不甜的蛋糕及水果。員工有些冷漠，但會幫忙提行李。房間浴室會淹水，洗澡時要注意

房間不如整體旅館外觀來的新穎，沒有電梯，入住當天網路壞掉，房間小且暗，但早餐還不錯。

O hotel é muito aconchegante, equipe atenciosa , ótima localização , a única coisa que deixou a desejar foi que no quarto onde estávamos , quando tomávamos banho o banheiro inundava quase, mesmo com box! Mas do restante não tivemos nenhum problema

Perfect location … great quality/value … nice staff

No elevator we were on a second floor and it was a pan to get luggage up , no one offered to help! Besides that location is great and place was clean

생각보다 깨끗하진 않은 객실. 조금 많이 노후화 됨

Achamos tudo maravilhoso, desde a chegada até a saída. Obeigado pelo acolhimento!

The room was spotlessly clean, the staff were welcoming and helpful, and the breakfast was delicious!

Personale molto gentile. Ristorante eccellente. Le stanze nuove sono belle. Location perfetta

Helpful staff and amenities especially the restaurant

Equipe muitissimo gentil. A localização é maravilhosa, ao lado do centro histórico, muito segura e acessível. Tem uma estacao de onibus proxima que faz diversos passeios por cidades charmosas da toscana. Quarto amplo e confortavel. Recomendo muito.

MUITO BOA EM TODOS OS ASPECTOS

The room was very clean and the bathroom was nice. The staff was very helpful especially because we had personal issues to deal with and places we had to get to for resolution. They helped us navigate several things that we could not have done on our own. We are grateful!

The room was large and comfortable. There was a beautiful terrace. Staff was so helpful about reservations, taxis, directions. Breakfast was plentiful and good. Location was walkable to all sites.

A localização é a equipe foram muito bacanas

The hotel is beautiful and kept spotless. Room was comfortable and very well maintained. The restaurant offers great food with excellent service. Special mention for Anthony, at reception, always willing to help and advice about places to visit and moving around the city.

Quarto e comididades impecáveis, além de uma ótima localização