I recently stayed at this hotel and was quite disappointed with my experience. Upon entering my room on the third day, I found a massive cockroach in the toilet. Additionally, the hotel did not offer any umbrellas for guests to borrow or rent in the lobby, something I would expect from a proper hotel. Overall, although the stay was decent, the lack of cleanliness and basic guest amenities made my stay quite unpleasant. I hope the management takes these issues seriously and makes the necessary improvements.

飯店員工親切，幫忙準備外帶早餐，早上可以自己用咖啡機泡咖啡、下午也有迎賓飲料。 房間蓮蓬頭很舊且髒，需要改進。

環境衛生 位置隹 員工有禮貌

Near the Main Street, quiet and the staffs are nice

We got 2 rooms, one with the street view which was good but the 2nd room was in the back of the building and with NO view at all. We could not even open the window.

Clean room

O quarto esta em boas condições. Todavia havia bastante barulho de ônibus que dava um estrondo dentro do quarto.

The 1st room we were assigned had a toilet that faced the front of the bidet. There was so little room between them that while on the toilet you also straddled the bidet. Also, the left closet door was falling off. The HVAC in the 2nd room didn't work. Thankfully the window opened. But there was no screen and someone could easily enter our room off the flat roof. The shower was great. The safe didn't work.

The bed was comfortable. The shower was excellent with good drainage (something I found lacking in many places in. Spain). We opted to add breakfast for a more leisurely morning. It was well located for walking to many of the main sites and easy to catch a cab when needed.

Huone oli siisti. Vierailu kaikin puolin sujuva.

Excellent hotel. I highly recommend it!

PLUS: Well equipped gym Good location of hotel Nice bathrooms MINUS: Quite rude service Some things in room didn’t work You need to carry your luggage up the stairs Truly hoping the spots on the bed weren’t signs of budbegs…but they might have been.

A convenient location. Quiet good sized room overlooking front of hotel. Plenty of toiletries, tea and coffee in room. Easy walk to centre and transport. Regular taxis from hotel when requested.

Hotel's room had enough space, was clean, had good bathroom. However airconditioner was set to excessive cold flow, blankets were missing the first 2 days and I got cold. Breakfast was good. Hotel's location is convenient for tourists.

The hotel was great; the staff was courteous and helpful and the location cannot be beat!

My room small with no true window. Virtually no natural light comes into room. Very claustrophobic.

From the moment I arrived, the team made me feel genuinely welcome. The atmosphere was warm, friendly, and inviting throughout my stay. The buffet breakfast was a delightful surprise with fresh, homemade-style dishes. I appreciated the variety of healthy options available each morning. Overall, I highly recommend Hotel Balmoral for both comfort and hospitality.

Hôtel bien situé, parking privé très appréciable. Ma chambre était propre et spacieuse. Seul ombre au tableau, la vue horrible sur une arrière cour qui donne vraiment l’impression d’étouffer… les fenetres sont d’ailleurs recouvertes d’un film opaque. Petit déjeuner copieux et varié.

Great location to explore the city. Great service and overall great stay

I was well recieved, friendly staff, lovely room. Location was perfect for the town centre. I enjoyed it there and will use again