Very pleasant journey. Staffs r very helpful n friendly.

Room- needs improvement . Staff - great Location - fabulous Amenities - I was never informed by the hotel before my arriving that the restaurant was under renovations.

Room was lovely - great size, nice decor and a balcony overlooking the main plaza (the longest in France!). Spotlessly clean and staff that were very helpful and on hand. Only disappointment was that the breakfast was served across int he Best Western hotel due to the Hotel Bristol Reims kitchen refit, but it was a fabulous breakfast so worth the 30m walk out from the hotel!

Chambre très propre…

Chambre très propre et très classe. Personnel au petit soin pour ses clients.

Huoneemme oli hotellin takaosassa, ja oli kyllä hiljainen mutta näkymä oli ilmastointikuiluun ja vastakkainen seinä alle puolen metrin päässä. Sinänsä ihan asiallinen huone, melko nuhjuinen. Siivous ainoastaan pyydettäessä, ja erikseen pyydettävä pyyhkeiden vaihto. Pyydettiin, mutta kumpaakaan ei tullut.

O quartonera muito mal cuidado. Tinha um cheiro de cigarro. O carpete tinha um aspecto de sujo. Era muito escuro, nao conseguia nem ver onque tinha na mala.

The room Smelled terrible when we arrived. We barely slept because it was also freezing cold in there and nothing to make it better. It was loud from people partying outside. We had asked at the restaurant to eat with our dog. They said they will make us a special table ready in 25 min. So we waited 25 min and then came back. We said we had the reservation and the guy there said we can sit outside ( it was around 3 degrees ) . That is unacceptable and also the tables outside have been available 25 min earlier so why would we need to wait for this time? We left and got take away to eat in the room. So all in all bad experience. Breakfast was good staff at desk was friendly .

Enkelt och lätt att checka in, bra rum. Extra plus för ok med hund

Accueil et positionnement ultra central

Nice location with bar restaurant

Grande chambre propre Hôtel très bien situé dans le centre-ville

Amazing central location. The underground car park is right next to the hotel and you can park there for a reduced rate, which is really reasonable. Very friendly staff. Room was really quiet, clean and had character.

Tres bonne escale champenoise

Très bruyant

Accueil remarquable. Placement de l'hôtel parfait et proche de tout.

Belle chambre, position du toilette étonnante, peut être changer la paroie de douche ?

The hotel is located centrally in Reims. Hotel room was very dark. No view outside! Cleaning could have been better. Bathroom was very compact. There is a restaurant attached to the hotel where you can choose to have breakfast. There are other options avaliable in the city. Reims station a very short walk from the hotel. If you are only sleeping and showering at the hotel then this will work for you.

Room and breakfast

Sarah and her colleagues are the reception were terrific. The room was small. Our first night, we were given a room that faced onto the plaza -- which was super noisy until about 2 a.m. We got moved to a room facing an inner courtyard the next day, which was much better. Very convenient location, other than the noise.