We visited the Newgrange while on a work trip but decided to book an extra night as it was also our anniversary. I checked before arriving that there was somewhere to park my work van. When I arrived we realised that there was no way I was going to fit the van into their tight underground car park despite inquiring, I had to find street parking in a residential area and walk for 20 minutes with all our bags to the hotel. Which wasn’t ideal.
When we checked in I told them it was for our anniversary (I booked the nicest room available online) but mentioned it again at check in should an upgrade be available. They commented that the hotel wasn’t full and that was the best room available, yet they put us in a room right above the reception door and bar. Probably the loudest room in the hotel. The room was like a sauna despite it snowing outside we had to open the windows the entire night as we were told the heating was broken and not cooling down. Probably the worst nights sleep I’ve ever had at a hotel. I had to keep going outside to cool down because it was uncomfortably warm.
Spoke to the manager the next morning after breakfast (which was absolutely disgusting) and within seconds offered us an upgrade to a room at the back of the hotel. I didn’t have high hopes as all I could smell was smoke, but the room was lovely. I assumed we would be refunded for the first night but when checking out I was told we got the upgrade instead which wasn’t communicated to us.