Restaurant is still good and well maintained but room and all the other areas really need to be renovated.

Our 1 night stay was fine ...a very warm night and the hotel had a sepperate electric fan in the room... the a/c was not working at all so this fan was a life saver ! The breakfast was lovely and we used the pool which was also enjoyable but small things like plastic bags to take your wet swim costumes is a simple addition .. overall a nice stay in a hotel that needs an upgrade 😌

As we arrived the reception staff were very helpful. Family room was spacious and clean. Nice location by the canal and a short walk in to the town of Skipton. Evening entertainment was very good and the bar was very nice. If we're ever up there again we'd definitely stay again.

Serviceable accomodation with good location

Unfortunately this stay was not enjoyable at all. The place overall is very run down, the bed is an old springy bed with huge "roll together" and so soft you end up touching the base. The air conditioning didn't work, the windows hardly open at all due to security reasons and the room was stifling hot and very stuffy which resulted in next to no sleep. She would have been stunning in her day, but it's long, long gone. Not worth the money.

Excellent hotel, food well recommended but steer clear of the 5th floor room 508, unless over 6ft tall cannot open or close the ceiling windows, very high steps to the room and very noisy with wind noise round the end of the building. Still was a lovely stay and a different room would have been delightful. Will visit again.

An excellent find - well located for Leeds Liverpool canal- staff extremely helpful. Rooms spacious and ok. could do with a little tlc to bring it up to date with modern day standards

When we arrived we were checked in by a very pleasant lady who made everything clear and simple We entered our room and the room was very spacious and clean after unpacking we headed for the bar which was very nice too and the bar staff were very friendly and polite all in all we had a great overnight stay

Spacious and excellent location.

We stayed two nights on a road trip through the north of England. The food and bar were fine and the serving staff were very good. Unfortunately the whole place is in need of refurbishment and not up to a standard that one would expect. Our room was particularly hard to get to. Up one level in a lift and then down a labyrinth of passage ways and then up a flight of stairs. Very difficult with heavy luggage..

The room was way too hot, no air con, just a fan that circulated hot air, no bottle water. Check in and out very very slow. Only window in room opened out onto busy road, no sleep 1st night due to heat and road noise.Asked to be moved into another room at the back, no fan at all. Only way to get air into room was via patio door that opened onto car park, so was unable to leave open over night. Again room way too hot to be comfortable. Ordered food in restaurant at 6:05pm, it was a simple salad. Nothing arrived after an hour so cancelled order and left, staff didn’t seem bothered. Speaking to other guests, my thoughts were echoed. This hotel is stuck in the 80s and needs updating now! Will never return here again. Worst hotel I’ve ever had the misfortune to stay in.

When we arrived at the reception desk the person at the desk was very polite but then it went down hill some of the staff are unapproachable this is not the hotel we came to three years ago the breakfast was alright the room was basic there was no fridge.

location

The bedding had not been changed for a while from the sweaty smell of it and long dark hairs everywhere. I don’t mean the odd one, there were clumps all over the bathroom floor sink and bath and up the walls. I have photos.

Everything about this hotel is first class.We only wished we had stayed another night.We will certainly be back the first chance we get. Many thanks to all the staff.

Lovely hotel with good all round facilities and conveniently situated for exploring the area.

Great breakfast as always

Always friendly and pleasant I use once a month

Large free car park. Staff were super friendly and soon sorted out some room problems. Dining area has been recently refurbished with a pleasant outlook over the canal. Corridor areas and the rooms we stayed in, although clean, large and functional seemed a bit tired and in need of a refurb. Powerful shower. Lift doesn't go to all floors. Doesn't seem to have Air conditioning. Breakfast was fine. Good location about 1 mile from Skipton town centre. Bus stop opposite takes you into Skipton if you don't want to drive.

Really good storage area for bikes...very handy for those on cycling holid