The exterior of the property is beautiful. However, the interior is tired and poorly fitted out. The bathroom was that of a 2* B&B with very little thought or planning, such as the shower which hit my head as it was too low. We were given a travel cot without a mattress and only a thick duvet, which was simply unsafe for our baby. The way-finding and signage was a complete mess. We booked a family room, this was up and down a number of stairwells and narrow corridors, making it difficult to access with pushchairs and luggage. We were kept up all night due to the adjacency of the plant room or mechanical ventilation system which was very loud. The zip and link bed was not advertised on the booking, and the fixings were broken, meaning the bed came apart during the night. Overall this hotel is in desperate need of a renovation and upgrade to the interiors for both improvement of condition, design and quality.