La chambre et salle de bain étaient propres, mais pas les aires communes (ascenseur vraiment sale). Il y un chantier de construction tout près de la fenêtre, ne pas espérer dormir...

Clean room, very bad parking,

Je n'ai pas apprécié cette hôtel. Le parking n'était pas a l'hôtel, mais a l'UQAM. La mappe remise était seulement inscrit en anglais. On ne pouvait pas rentrer et sortir du parking sans payer. On a dû se promener avec nos valises dans une ruelle sombre et sur le trottoir. Une chance je n'étais pas seul. De plus pas de bar tel que mentionné. Nous avons dormit 2 nuits, aucune femme de ménage, la deuxième journée j'ai dû utiliser les serviettes humides. J'ai retrouvé 2 poils dans le bain, et il avait un spot trempe sur le tapis à notre arrivée. Il n'ont pas voulu me donner une compensation indiquant que si on loue avec Expedia c'est comme ça.

The property is a little off-putting at first, but once you survive the parking garage and elevator, the rooms are quite comfortable.

Chambre propre

Customer service is non-existent, if you stay two days you will not have room service and the towels are old, small insufficient... suggestion not to walk barefoot, since the floor of the room is unhygienic.... if you stay two days, they only leave you coffee for one day... they do not give you water and sell it....

Room was as advertised, the restaurant was close though. Great location, 5 minute walk to old town

Perfect location to stay close to what Montreal has to offer. Price was reasonable BUT parking is NOT INCLUDED $32 PER DAY that included taxes lol. However i was very disappointed with the condition of my 1st room for example rust in the bathtub, washroom door couldn't close plus our bed sheets had hair right beside the pillow and the other bed had eyebrows, when we went to complain they didn't want to check instead they gave us clean sheets for us to replace and to speak with the manager in the morning?! So next day went to speak the manager she dismissed me she didn't gave a crap we had to stay another but she didn't bother offering a discount or free parking.She looked at me like I was a no body and I probably was just lying to get a discount...so I rented another room which was much better ....elevators 1st day were dirty and they are both run down ,bar/ restaurant was closed for renovation what wasn't mentioned in the website by the way. Over all I give 3 stars 🌟 just because of the location and the young man that works there in the morning that was very friendly. Otherwise night shift lady waa very cold and rude and the manager the same.Not a place I would stay again i prefer paying more and be treated with respect...

Standard room doesn’t have a lot of things… The room claimed to have shampoo and conditioner on the website however it is just the 2 in 1 shampoo and body wash in a soap dispenser.. housekeeping is every 3 days unless requested and there is no coffee or kettle in the room. There is a fridge though. We also asked to store our luggage there and they charged us $4 each bag - this should be a standard complimentary service, this is the first hotel that has charged me to store my luggage before check in.

The price is aligned with what you get. Tax in the room was $160 and we were “upgraded” to a presidential suite which honestly was unnecessary as it had an awkward boardroom and living area with cold white/blue lighting. Lina at reception was not cut out for the hospitality industry. Do not expect to change her attitude. I wouldn’t even mention this if I hadn’t heard her talking to a friend on the phone with a completely different energy while we waited for forks. Lower your expectations and you’ll be fine.

1 étoile. Bain sale,

Très bien situé mais l’état de l’hôtel est déplorable et niveau de propriété très bas.

Great stay thanks !

The room was not cllean and there is no parking you have to pay for parking outside i paid 60 dollars and the bed was not comfortable

Did not use any of these services.

The room was clean

Location is good, hotel is tired with many things requiring repairs

More hostel than hotel. Just a bare bones room to sleep.

Le stationnement a été un élément important de notre séjour ainsi que la proximité du transport en commun. De plus il y avait un petit frigo dans la chambre et ce fut très apprécié.

Excellent