We were misled by the good reviews until we actually stayed there for several days . It totally spoilt our holidays . The frontline staff are impolite , unprofessional & not helpful at all , which we would not expect in a 4 star hotel . The rooms are small , not user friendly with NO storage space at all ( not even a small drawer) . Only clothes rack is found in the room , no wardrobe ( not expected in a 4* hotel ) The worst thing is the bathroom ! The floor is really slippery , no safety handle installed , no anti-slip bath mat ! There is no privacy in the bathroom ( not as stated in their website .. private bathroom ! ) I literally have to step out the shower room naked to dress up in front of my roommate ! ! It's alight if you're couples ! The house keeping is not up to standard , the dustbins were left dismantled after room cleaning . The electric kettle is leaky , which is very dangerous . There is only 1 chair for 2 people to use , unacceptable in a 4 * hotel . We were only given 2 bottles of water on the 1st day , and was told that water was only provided for 1 day, unlike what they stated in their website ! ! Another amazing issue is tissue ... each room was provided with 4 pieces ( a small pack containing 4 pieces ) of face tissue for 2 people per day ! ! This was my 1st encounter in a 4* hotel ! I would never rate this hotel as 4* , 3 star is their max It's so disappointing to find such standard in this new hotel under chain management ! !

服务很好，大厅很舒适，环保做得也好。

Everything was wonderful except the t.v. was all spanish.

Fabulous location and staff.

Leider musste ich feststellen, dass während meines Aufenthalts Bargeld (140 €) aus meinem Zimmer entwendet wurde. Den Zimmersafe habe ich nicht genutzt, was sich rückblickend als Fehler erwiesen hat. Positiv hervorzuheben sind die gute Lage, die sehr ordentlichen Zimmer und Duschen sowie das freundliche Personal auf der Rooftop-Bar.

I loved it here..!!

Nice location , at reasonable price

love! so close to everything

Das Frühstück war hervorragend. Keine Wünsche offen geblieben.

Good breakfast, great roof terrace, friendly staff

Great location. However, room is a bit small if you’re a group of 2 with 2 luggages. Breakfast selection is ok.

Amazing staff and service

The room was perfect and the staff was so helpful!

¡ Excelente !

Staff were kind and accommodating. We were granted early check in when we came early. Area is near sagrada and the rest of the tourist attractions.

Sehr großzügige Zimmer und eine tolle dachterasse mit Pool, super um dort ma vom Stadt Trubel auszuruhen.

Everything was spotless. Front desk staff were lovely and so helpful, as was the bar staff up at B Heaven. Perfect stay.

Rooms were small, but clean and bright. Loved the little balconies the window opened up to, and also loved how sound proof said windows were! Breakfast choices were abundant and good quality. It was the perfect location - walking distance to many sites and Metro was easy access to all neighborhoods.

Ottima posizione, strategica. Buona colazione. Letti comodi. Hotel e camere moderne e pulite.

Wonderful friendly staff, awesome rooftop bar at sunset. Room was clean and fairly standard furnishings - nothing fancy. The location is excellent.