We were misled by the good reviews until we actually stayed there for several days . It totally spoilt our holidays . The frontline staff are impolite , unprofessional & not helpful at all , which we would not expect in a 4 star hotel . The rooms are small , not user friendly with NO storage space at all ( not even a small drawer) . Only clothes rack is found in the room , no wardrobe ( not expected in a 4* hotel ) The worst thing is the bathroom ! The floor is really slippery , no safety handle installed , no anti-slip bath mat ! There is no privacy in the bathroom ( not as stated in their website .. private bathroom ! ) I literally have to step out the shower room naked to dress up in front of my roommate ! ! It's alight if you're couples ! The house keeping is not up to standard , the dustbins were left dismantled after room cleaning . The electric kettle is leaky , which is very dangerous . There is only 1 chair for 2 people to use , unacceptable in a 4 * hotel . We were only given 2 bottles of water on the 1st day , and was told that water was only provided for 1 day, unlike what they stated in their website ! ! Another amazing issue is tissue ... each room was provided with 4 pieces ( a small pack containing 4 pieces ) of face tissue for 2 people per day ! ! This was my 1st encounter in a 4* hotel ! I would never rate this hotel as 4* , 3 star is their max It's so disappointing to find such standard in this new hotel under chain management ! !

服务很好，大厅很舒适，环保做得也好。

Alles wie beschrieben und superfreundliches Personal. So soll es sein 👍

Excelente la atencion de Sol, muy bien ubicado A1

Excellent service, nice ambiance

Habitación limpia , personal amable , estacionamiento con entrada directa al hotel, desayuno variado. Excelente ubicación cerca de muchos lugares de interés, las habitaciones con balcón son las mejores

Great location and helpful staff, it has got everything we need.

Everything about this hotel was awesome!

Nice location, near train stations, good foods nearby, quiet area.

Room was a bit to small. The sink was

Absolutely perfect. Ideal location. Super clean

Absolutely perfect. Ideal location. Super clean

Absolutely perfect. Ideal location. Super clean

Kamer schoon, personeel heel aardig en behulpzaam. Uitzicht rooftop bar is fantastisch. Bar was niet open en zwembad nu nog te koud om te zwemmen (februari). En ligging op 15 min loopafstand van Segrada Familia en 5 min lopen van metro.

Room was clean and staff was courteous. The rooftop bar was unavailable during our stay

Staff was welcoming as I arrived and the place is modern and clean. Choice of water or cava to start and the staff at reception tolerated and even encouraged my mediocre Spanish. Cookies waiting in my room and a bottle of wine—enjoyed it on my private terrace overlooking Avignuda Diagonal. Trip of a lifetime and loved that I got to stay at 414 (I’m from “the 414” in the states—area code of Milwaukee). It was meant to be for me but I’d encourage anyone to stay at this lovely place.

Hotel is clean and in an excellent location!

Belle chambre, personnel agréable

Habitacion bonita y limpia

Great location and value!