We had to change the room because it smelled like sewage. The kitchen cashier was not polite.

All of the above and staff was amazing!

I reserved two ocean-view rooms with the clear expectation that at a minimum my family would be on the same floor. Instead, we were placed on different floors, creating unnecessary inconvenience and frustration. The first-floor 'ocean-view' room was a disappointment. The view was heavily obstructed by the pool and garden, offering no real visual access to the ocean. Given the price premium we paid for the scenery, the room fell short of expectations and did not provide the value promised at booking.

Wifi was spotty in my room. i suggest you ask for the upgrade of poolside vs city view. those ZM's can be loud when they drive aggressively or honk.

Room and hotel dated.

Room super clean and staff was courteous.

Super beliggenhed, perfekt strand. Hotellet er generelt meget slidt, værelser er utrolig slidte vi manglede varmt vand 3 ud af 6 dage. Ingen tvivl om at det har været et dejligt hotel for 20 år siden, men det trænger meget til en renovering.

Utrolig sødt og hjælpsomt personale. Fantastisk beliggenhed og lækker strand. Poolområdet var fint, men slidt. Hotellet var meget slidt og misvedligeholdt- der var håndklæder på gulvet fordi der flød vand ud. Værelset var også meget slidt. I fire af vores ti overnatninger var der intet varmt vand i bruseren. Fitnesscentret var ok, mennesker var maskiner, der ikke virkede og meget beskidt.

Relaxed atmosphere, very friendly staff and very clean rooms. location is perfect for beach and restaurants/shopping

Very clean hotel , staff is amazing , kind friendly and helpful, beach is great. Could use a bit of up keep. Been there twice already and will be going back. It has everything you need in a hotel on the island.

The hotel is having an ongoing problem with water and air conditioning which makes rooms uncomfortable. Hotel food is too expensive but there are other places to eat nearby.

Fantastic location, super room , comfy beds , super aircon, lovely pools and wonderful beach 🏖️. Buffet breakfast very expensive!

Loved everything about it: location next to Rockley/Accra Beach, the Southside Boardwalk with restaurants and beautiful views, the large, clean pool, very helpful staff - even brought a higher chair with arms for us to sit in at the pool. Room was large and had whatever we needed. Our only quibble was our room balcony,108, faced a wall - the pool view was off to the side. Will go back.

Yes

We didn’t have running water in our room for 36 hours -with no acknowledgment of unacceptability nor any offer to locate working showers, sinks or toilets. This is a public health hazard.

Old rooms

Lack of transparency regarding the state of the property Front desk was not welcoming Property appeared old and not cared for

A refund should be forthcoming as you were notified we were unable to be there owing to weather conditions & cancelled flight . Now you’re telling me YOU cannot contact the Accra hotel & provide a refund . Someone needs to do their job ! ASAP . This whole affair is making for a less than pleasant time away. Please rectify . Thank you Linda & Wayne Haslip

Rooms in older areas are tired,had no hot water for 14 days….. should give 2 stars ,certainly not a 4 star resort as advertised,but the beach,location and most staff were wonderful……. Could be so much better though

Our room was very good but we did not have full hot water the whole of our stay (12 nights) even though management said they were trying to fix it was a very hit and miss situation. Also at the bar the had run out certain ingredients for cocktails.The hotel needs some money spent on it to bring it up to a good standard . Th