Ultra modern but very comfortable and spacious rooms, lovely bathroom. Great to have lemon water available in foyer for guests . Breakfast good too. Food quickly replaced in the breakfast buffet as it ran out. Good atmosphere in bar and quirky design, very comfortable. Could do with better instructions for air con as windows dont open even an inch, but everything else wonderful. And a grab rail in shower would be great.

Liked the connecting rooms, air-conditioing, and very reasonable rates. Location was convenient for our needs.

Functional stop over location breaking up journey to Cornwall. AC wasn't working in one room. Staff said it was fixed after we had been out for dinner, but it hadn't and either they didn't know how to fix it or were more tolerant of the heat. Also it's an absolute cheek that the hotel charges you to stay in the car park when it's clear everyone will need to drive to it and there's nothing else there. Other than that it was average.

WiFi signal can be poor at times and air conditioning is very loud.

Great stay as usual even though it was busy our stay was excellent as usual Room was clean , bottles of water and biscuits were a nice touch Air conditioning worked well especially as it was warm outside Staff were very friendly and efficient Breakfast was good as always with a good selection

The bedroom didn't seem as though it had been cleaned in months, even the kettle was very dusty. I was bitten by bed bugs and took a photo of my bites and also what looked like the shells of bed bugs according to AI. I reported it to the receptionist on leaving who said they would get someone in to look at the room. He sent me an email the following day and said no bed bugs or mites had been found! I was refunded money for my stay. The downstairs of the hotel was clean, staff were polite, and the security lift very good.

Smooth check-in (done online prior to arrival) and reception staff were excellent

Friendly helpful welcome by staff, unaware of parking charge, not noted when booking, my first room qas aqful, shredded towels with holes, dirty bedding, very dusty and dirty room. Spoke to reception and was moved rooms which was an interjoining room. Staff promptly locked the interlocking door for my safety.

Brilliant place to stay staff so helpful rooms were great lively shower and air con rooms so nice on a hot humid night

Room was clean and modern. Good value for money

The Bar area is a bit sterile looking as is the food area, set out a bit like a service station, Food was OK and reasonably prices as was the Alcoholic drinks Food service stops at 9pm, so if arriving late you'll struggle for food at the hotel Hotel is not very old , so its immaculate Recommended but i would eat elsewhere

Spotless hotel, great staff, only surprise was paying for parking

Really close to M5 which is really convenient. It looked like our room hadn’t been used for a while. It was clean but we had to clean a layer of dust from the furniture and kettle which was odd. Great staff, nice shower, hot water, good value breakfast and working EV car chargers. Be aware of a £9 (May 2026) car park fee. Given the location, everyone must have to drive here so it’d be better if that cost was quoted in the room cost rather than added when you arrive.

The decoration or lack of it in the rooms was bizarre! They had scan me tags so you could see what the bare concrete affect was all about only it looked like they had forgotten to finish the room! The shelving felt like you were in student accommodation, There was a scan code so you could order food to be delivered this didn’t work! The bathroom looked like it did not belong to the hotel room as it was actually quite nice! They allowed dogs to stay very nice you think only at 1am when the dig next door is barking and whining at everything and then u get asked why you didn’t complain a single disabled person by them selves not likely to get up and go downstairs by myself! I just got stared at! I stayed for 3 nights The room was either boiling or freeing no happy medium, the air conditioning had a mind of its own! Then the car park well you could never get parked and people were parked in all other spots electric, disabled taxi it was a joke! And to be charged to park on an industrial estate just beggars belief really! I was very disappointed with my stay the laundry was very dated. I also had the housekeeping walk in on me in bed no knocking no manners! Certainly won’t stay again very disappointed

Good breakfast..excellent Aircon..friendly staff..comfortable bed..excellent shower Burger meal disappointing.. road noise even at night annoying..but over all would stay again for an overnighter ..but maybe not a week

Car parking requires an extra fee. Sound proofing is non existent as you can hear people talking in other rooms. Aircon is available but does not cool the room.

Disappointed to be presented with £6 charge to park in the hotel car park.

The hotel was good andwell priced whatch the parking charges as an extra brakfast was good evening meal not so good

Overall it was a clean and comfortable stay. We stayed for a weekend in April. Staff were really friendly and helpful. Just a few things in room that needed touching up in our room but did not affect our stay. Nice and quiet as well.

Clean and comfy room, and a nice bar area. Given it's an out-of-town hotel with plenty of space, the parking charges are very high. There are car chargers however, which was very handy.