This has been an extremely unacceptable and distressing accommodation experience. I made a reservation for a 7-night stay, yet on the morning of the second day I was forced to check out and cancel the entire booking. To date, I have still not received any refund for the unused nights. This level of service and handling is completely unacceptable, and I have never encountered such an unprofessional situation before. I request that you process my full refund immediately and provide an explanation for this disruption.

早餐很棒，床鋪舒服，蓮蓬頭洗澡設計很滿意，地點便利，車位充足，是我下次再來的最佳選擇飯店

Very clean and quiet environment. Service offered is acceptable!

Perfect location and convenience. The AC in the room seems to old, the noise from the AC might keep you awake at night. The rest are all fine. The service and the connection to all attractions could be one of the best in town

Hotel is next to a bar where there are alot of non hotel guests in the lobby. House keeping forget to put towels in our room.

Bottled water was too expensive, everything else is perfect

So friendly , very accommodating to us as we arrived really early ! Fantastic hotel we’d definitely book here again

The hotel was clean throughout. The free breakfast was decent and the breakfast area was large open area with pleasant vibe. The location is excellent for what we were in Montreal for - Old Montreal and Chinatown. We stayed for one night and didn't have time to use any facilities.

Did utilize this service

Hotel is downtown Mtl, but very easy to access and adequate underground parking. On site restaurant is very convenient, with vey friendly and courteous staff. Hotel staff was also very friendly and helpful.

Todo como lo esperado

Beautiful hotel latgw

Nice area to stay with a lot of options of food around. Very good breakfast, room spacious with good amenities. Recommended!

Bom

J'ai adoré le Hampton Inn by Hilton Downtown Montreal. La place était propre, l'emplacement super, personnel super et le petit déjeuner avec toutes la variété qui était inclus était bon.

Todo me gustó! Aunque no hablaban español, fueron muy pacientes, lo único que no me encantó es que no limpiaban diario la habitación, de ahí en fuera todo súper bien! Está en una súper ubicación!

good

Nous sommes allés maner dans un bon restaurent proche.

Rooms are modern looking and clean. The breakfast buffet had a great selection of food, and even made accommodations for those with allergies. The only knock is that on Saturday and Sunday morning (at breakfast’s peak hours) they kept running out of cutlery. People were waiting around for a while. Staff and service were amazing. My bathtub was almost fully clogged and when I brought it up to front desk, they were genuinely sorry. They had the issue fixed immediately. Overall, nice property with well maintained basic necessities. It’s so close to Old Montreal and also very close to St. Catherines Street. It is in the heart of Chinatown. It also right near the highway, so easy to access. I’d recommend.

Excellent stay! Staff were great, place was clean, all we were looking for!