The room is very clean. They make up the room very clean. We had a big breakfast and omelette which are very delicious. The waitresses Glenda and Vicky are very kind. Good experience in this hotel.

Excellent 👍

Best in VC

Great

Check in 櫃檯服務人員Max 非常親切有禮貌，房務人員也做的很乾淨

The water in the shower room is too small, and the quilt smells bad.

Everything was good. We really like it

Very nice but need more charging docks, receptionists friendly with very good services especially Max with exceptional hospitality.

The best hotel at downtown

Staff are really friendly and willing to help Convenient transportation

staff are great and helpful room is clean and nice location is perfect!

Great location, great facility

I would definitely stay here again. From arrival to departure the staff were kind and helpful. The pool area was very cool. Breakfast in the restaurant was excellent. Room service menus was a bit lacking for the price point but food was decent.

The entrance is very weird. The entrance from the main street is the lounge. It is very uncomfortable passing the lounge all the time to go in and out. The most upsetting part is you get denied to enter the hotel that you paid for during weekends because they are holding private events. Bouncers stop you and tell you go to the back door!!! Also early in the morning, the lounge is closed so you can't go out to the main street. You have to go out thru the back door. If I knew this, I wouldn't had booked this hotel. The picture of this hotel is misleading. The entrance of the main picture is Paradox lounge that you get denied to enter by bouncers.

Yes

Clean room, nice staff, excellent view,

I am an extremley fussy person with high expectations, l must say this hotel has not only met my expectations but has also exceeded them. I loved our room, we were met by Marty on arrival, he was absolutely amazing & showed that he geniunely cared about the guests, a very rare quality these days. The staff were all friendly, & Andrew the concierge went out of his way to make sure we were looked after, even with an issue that had nothing to do with the hotel. I will have no hesitation in recommending this hotel & certainly would'nt hesitate to stay there again.

Always our go/to place in Vancouver. Really nice rooms, if only they could figure out their room service!!!

The hotel was very nice and clean. This is the second time we've stayed here. Excellent service.

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