Prime location, very clean, nice bedding, firm mattres, friendly staff

Tout était parfait, point d'amélioration le temps pour l'arrivée de l'eau chaude dans la douche

Great location and comfortable room.

Les falta un parking para se un 5 estrellas y organizar mejor los desayunos son un poco caóticos , el personal muy amable sobretodo la encarda de los desayunos

STAY AWAY! This hotel unfortunately is being managed by a very irresponsible, uninterested and unmotivated staff. We were so excited about staying g at the property but ran into a horrible experience. At check in they had already selected our room. Asked for a different room but was denied. When we got the room it had not been cleaned. Dust everywhere and the bed had NO SHEETS OR COMFORTER. We were in shock! The safe was locked. Amazingly they took TWO days to clean the room regardless of how many calls we made. They offered a different room that was smaller and lower floor. At the end of our 3 night stay we tried to talk to the Manager who had "been away" Easter Sunday and Monday and she basically dismissed us without hearing all the story. She gave us "points" to make it up. DO NOT STAY IN THIS HOTEL!

The room was clean and comfortable. However for a 5* hotel you expect things to be kept up tomspec. Instead the room was falling apart with rust around the bath, plastic peeling off the shower and ripped furnishings. It's also disappointing to know there is a pool but it costs an additional 20 euros per person per use.

Gute Lage, freundliches Personal, Zimmer leider nicht im besten Zustand, Bett quietscht, Dichtungen bei der Dusche schlecht #425

Not a 5 star. Forgot to clean our room, forgot to refill shampoo, coffee etc. No extra pillows available.

Muy bien ubicado para caminar a casco viejo, museo Guggenheim y enfrente de estación del metro. El hotel es moderno y de buena calidad

5star hotel 1 star experience room not cleaned, no umbrellas, no slippers or robes

Bien ubicado. Personal amable. Cuarto agradable

Ho soggiornato al Radisson Hotel Bilbao ed è stato tutto semplicemente stupendo. La stanza era bellissima, curata nei minimi dettagli e con un profumo davvero piacevole. Tutto perfettamente pulito, il che ha reso il soggiorno ancora più confortevole. Il letto era comodissimo, ideale per riposarsi al meglio dopo una giornata in città. Un altro grande punto di forza è la posizione: super centrale, perfetta per muoversi facilmente e visitare Bilbao senza difficoltà. Esperienza davvero fantastica, lo consiglio assolutamente!

In der naeheren Umgebung gab es mehrere Parkhaeuser zu normalen Preisen - City Center…

Todo perfecto y muy bien ubicado

This hotel is extremely stylish - lovely design of the rooms and shared areas. The front of house staff are friendly and helpful. The location is central, close to the main shopping areas and restaurant. But it’s perhaps a little noisy and lively at night time for us. A couple of things let it down. Spa and pool access comes at a cost, we were told €20 for one hour. Also our room turndown was poor. They hung up towels left on the floor and didn’t leave clean ones, the bed was not well made and they didn’t refresh the water. For a 5* property, you’d expect more.

One reason for booking this hotel was the access to a pool. To use the pool the cost was €20 per person which we felt was unacceptable. When staying at a hotel after a day of sightseeing we always like to have a drink in the bar and a read of a book before finding a restaurant. The area allocated was outside and adjoining the restaurant, so on a wet day impossible to use. At a 5* hotel this should provided.

Desayuno bufet con gran variedad de productos ,fruta,yogurt,cereales,embutidos y quesos,zumos,dulces….

Perfect location! Amazing 7th-floor restaurant (book ahead), metro right outside, and an easy walk to the Guggenheim and cute cafés.

Sehr zuvorkommendes Personal, ein herrlich gutes Frühstücksbuffet und perfekte Lage, um entweder zu Fuß zur Altstadt zu laufen und sehr gute Anbindung a die Öffentlichen Verkehrsmittel.

Hotel fantástico, teníamos una copa gratis (VIP ACCESS) que se le olvidó darnos y cuando la reclamamos después de cenar ya había cerrado el bar. Céntrico con transporte público cerca, frente al metro. El desayuno a la altura del hotel, con alimentos frescos y zumos naturales.