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Excelsior Hotel Ernst am Dom

酒店
9.4
/10
卓越體驗
998个评论

客人对住宿的评价

Verified traveler

10.0
/ 10
酒店所有服務簡直完美,早餐非常棒,房間裡面mini bar 免費享用,地點在車站與大教堂旁邊,方便又漂亮,早上還有免費報紙,唯一缺點就是早餐咖啡有點難喝,房間沒有快煮壺,我猜德國人不愛喝茶XD?

PUI ON

10.0
/ 10
位置非常好！就在火車站及科隆大教堂旁邊，雖然在中心位置，但晚上房間還是很寧靜。Staff服務專業、親切有善！我們住的是Deluxe room，房間裝修漂亮，面積大。絕對是非常難忘的住宿經驗！

po hung irene

10.0
/ 10
It worth to stay. Everything just right perfect! Classy and traditional but may not good for young generation that they looking for hip hotel.
在該地區
查看地圖
Trankgasse 1-5 / Domplatz, Cologne, Nordrhein-Westfalen, Germany, 50667

主要設施

查看更多
餐厅
24 小时前台
停车场
WiFi
电梯
Excelsior Hotel Ernst am Dom is located in area / city Innenstadt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Excelsior Hotel Ernst am Dom周圍有什麼

Trankgasse 1-5 / Domplatz, Cologne, Nordrhein-Westfalen, Germany, 50667
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外觀 Excelsior Hotel Ernst am Dom
外觀 2 Excelsior Hotel Ernst am Dom

了解更多關於Excelsior Hotel Ernst am Dom

General


Near Hohe Strasse

Location


With a stay at Excelsior Hotel Ernst am Dom, you'll be centrally located in Cologne, steps from Cologne Cathedral and a short 5-minute drive from LANXESS Arena. This family-friendly hotel is 14.3 mi (23 km) from Phantasialand and 2.4 mi (3.9 km) from Cologne Trade Fair Grounds.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Hohe Strasse - 0.1 km / 0.1 mi
Pixie Fountain - 0.3 km / 0.2 mi
Galerie Der Spiegel - 0.3 km / 0.2 mi
Cologne Cathedral - 0.3 km / 0.2 mi
Museum of Applied Art - 0.3 km / 0.2 mi
Museum Ludwig - 0.3 km / 0.2 mi
Wallraf Square - 0.3 km / 0.2 mi
Musical Dome - 0.4 km / 0.2 mi
Romano-Germanic Museum - 0.4 km / 0.3 mi
Cologne City Museum - 0.4 km / 0.3 mi
Kolumba - 0.5 km / 0.3 mi
Hohenzollern Bridge - 0.5 km / 0.3 mi
National Socialist Documentation Center - 0.5 km / 0.3 mi
Cologne Philharmonic - 0.5 km / 0.3 mi
Old Market - 0.5 km / 0.3 mi

The nearest airports are:
Cologne - Bonn Airport (CGN) - 15.5 km / 9.6 mi
Düsseldorf Intl. Airport (DUS) - 61.2 km / 38.1 mi
Düsseldorf (MGL-Düsseldorf - Mönchengladbach) - 60.2 km / 37.4 mi

The preferred airport for Excelsior Hotel Ernst am Dom is Cologne - Bonn Airport (CGN).

Facilities


Enjoy recreational amenities such as a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Cologne? This hotel has 4499 square feet (418 square meters) of space consisting of conference space and 6 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Grab a bite at Hanse Stube, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 133 individually decorated guestrooms, featuring tablet computers and free minibar items. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Excelsior Hotel Ernst am Dom所有設施

酒吧、咖啡廳與交誼廳 Excelsior Hotel Ernst am Dom
酒吧、咖啡廳與交誼廳
娛樂設施 Excelsior Hotel Ernst am Dom
娛樂設施
健身中心 Excelsior Hotel Ernst am Dom
健身中心
多功能廳 Excelsior Hotel Ernst am Dom
多功能廳
公共空間 Excelsior Hotel Ernst am Dom
公共空間

飯店服務

  • 洗衣服務
  • 多語言服務人員
  • 快速入住
  • 大堂報紙
  • 婚禮服務
  • 行李寄存
  • 快速退房
  • 24 小時前台接待
  • 服務台

一般的

  • 吸煙區
  • 宴會
  • 舞廳
  • 停車處
  • 陽台

要做的事情

  • 商店
  • 三溫暖
  • 蒸氣室

運輸

  • 豪華轎車或城鎮轎車服務
  • 機場接送
  • 代客泊車

公共設施

  • 大堂咖啡/茶服務
  • 電梯
  • 保險箱

商務設施

  • 會議室
  • 商務設施
  • 會議室

連接性

  • 局域網互聯網
  • 免費 WiFi

兒童和寵物

  • 兒童設施

食物和飲料

  • 早餐

接駁車服務

  • 火車站接客點

體育和娛樂

  • 健身中心

Excelsior Hotel Ernst am Dom住宿政策及一般資訊

重要提示
計劃在入住時間以外入住（例如清晨或深夜）？您可以直接與住宿安排！
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

入住/退房時間

入住：
15:00 - 05:30
退房
前 12:00

  • Fee for buffet breakfast: approximately EUR 52 per person
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Self parking fee: EUR 29 per day
  • Valet parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 55 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Green Globe, Cashless transactions are available, Property does not offer onsite COVID-19 testing

一般資訊

熱門設施
餐厅, 24 小时前台, 停车场, WiFi, 电梯
入住/退房時間
从 15:00 - 05:30 - 到 12:00
早餐供應狀況
是的，酒店有提供早餐的房間
Excelsior Hotel Ernst am Dom的可用房間
133
在Excelsior Hotel Ernst am Dom的樓層數
6
另一設施在Excelsior Hotel Ernst am Dom
洗衣服務, 多語言服務人員, 快速入住, 大堂報紙, 婚禮服務

Excelsior Hotel Ernst am Dom常見問題

在Excelsior Hotel Ernst am Dom有哪些可用設施？
這裡有頂級設施Excelsior Hotel Ernst am Dom例如餐厅, 24 小时前台, 停车场, WiFi, 电梯 .（有些可能需要額外收費）
正常入住和退房時間是Excelsior Hotel Ernst am Dom？
在Excelsior Hotel Ernst am Dom的標準入住時間從15:00 - 05:30開始最晚退房時間為前 12:00
Excelsior Hotel Ernst am Dom提供早餐嗎？
是的，Excelsior Hotel Ernst am Dom提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of Excelsior Hotel Ernst am Dom?
Excelsior Hotel Ernst am Dom is a 5.0-star hotel.
How many floors does Excelsior Hotel Ernst am Dom have?
Excelsior Hotel Ernst am Dom has 6 floors.
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更多其他客人的評論Excelsior Hotel Ernst am Dom

整體評分與評論 Excelsior Hotel Ernst am Dom

其他来源 (998)
9.4
卓越體驗
來自 998 則評論
清潔度

9.6

房間舒適度

9.4

地點

9.8

服務與設施

9.6

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Excelsior Hotel Ernst am Dom

每頁評論數
20
40
热门评论
Verified traveler
10.0
/10
361 幾週前評論

Hotels.com verified review

飯店整體表現都很不錯，離景點也都很近
Charly
icon-家庭
家庭
10.0
/10
362 幾週前評論

Hotels.com verified review

非常好的一間飯店，很舒服、貼心的服務，位於科隆教堂旁的市中心，很便利的生活機能，下次一定會在入住，非常好
Verified traveler
10.0
/10
429 幾週前評論

Hotels.com verified review

酒店所有服務簡直完美,早餐非常棒,房間裡面mini bar 免費享用,地點在車站與大教堂旁邊,方便又漂亮,早上還有免費報紙,唯一缺點就是早餐咖啡有點難喝,房間沒有快煮壺,我猜德國人不愛喝茶XD?
PUI ON
icon-與伴侶同行
與伴侶同行
10.0
/10
468 幾週前評論

Hotels.com verified review

位置非常好！就在火車站及科隆大教堂旁邊，雖然在中心位置，但晚上房間還是很寧靜。Staff服務專業、親切有善！我們住的是Deluxe room，房間裝修漂亮，面積大。絕對是非常難忘的住宿經驗！
Verified traveler
8.0
/10
475 幾週前評論

Hotels.com verified review

房間不要選擇面對飯店內的造景及低樓層的，視野感覺不好。
Verified traveler
10.0
/10
526 幾週前評論

Hotels.com verified review

Excellent
man
icon-與伴侶同行
與伴侶同行
10.0
/10
553 幾週前評論

Hotels.com verified review

没说的，十分好，位置好，出火车站就到了，科隆大教堂边上，很容易找。酒店房间大气，冰箱的饮料全免费，真够可以的。
po hung irene
icon-與伴侶同行
與伴侶同行
10.0
/10
568 幾週前評論

Hotels.com verified review

It worth to stay. Everything just right perfect! Classy and traditional but may not good for young generation that they looking for hip hotel.
HANG KIN
icon-與伴侶同行
與伴侶同行
8.0
/10
569 幾週前評論

Hotels.com verified review

位置很方便，服務人員友善。酒店環境佳，mini bar 免費很驚喜。
Rachel
icon-與伴侶同行
與伴侶同行
10.0
/10
17 幾週前評論

Hotels.com verified review

Great room. Great staff. Amazing breakfast!
Andreas
icon-與伴侶同行
與伴侶同行
10.0
/10
18 幾週前評論

Hotels.com verified review

Das Personal war spitze!
Farah
icon-閒暇 與兒童同行
閒暇 與兒童同行
10.0
/10
20 幾週前評論

Expedia Group verified review

We absolutely loved this hotel stay! Staff was wonderful. They treated our son like a prince! Close to train station, cathedral, shopping, and dining. Will stay here again for sure!
Leeora
icon-與伴侶同行
與伴侶同行
2.0
/10
22 幾週前評論

Hotels.com verified review

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.
閱讀更多
silke
icon-閒暇
閒暇
10.0
/10
23 幾週前評論

Expedia Group verified review

Alles perfekt, die Lage, das Personal die Ausstattung…..
Illian
icon-閒暇 家庭
閒暇 家庭
10.0
/10
24 幾週前評論

Expedia Group verified review

This is one of the best hotels I have ever stayed at in my tenure in travel. If I'm going to be in the Cologne area or staying in any places within a 1 hour radius, this is going to be my only place to stay while I'm there. <3
David
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
6.0
/10
25 幾週前評論

Expedia Group verified review

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.
Suddhasil
10.0
/10
25 幾週前評論

Expedia Group verified review

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful
gena
icon-
10.0
/10
25 幾週前評論

Hotels.com verified review

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.
閱讀更多
Rebecca
10.0
/10
25 幾週前評論

Expedia Group verified review

Beautiful hotel
Paul
10.0
/10
27 幾週前評論

Expedia Group verified review

Great service! Will stay again!!
每頁評論數
20
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整體評分與評論 Excelsior Hotel Ernst am Dom

其他来源 (998)
9.4
卓越體驗
來自 998 則評論
清潔度

9.6

房間舒適度

9.4

地點

9.8

服務與設施

9.6

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Excelsior Hotel Ernst am Dom

每頁評論數
20
40
热门评论
Verified traveler
10.0
/10
361 幾週前評論

Hotels.com verified review

飯店整體表現都很不錯，離景點也都很近
Charly
icon-家庭
家庭
10.0
/10
362 幾週前評論

Hotels.com verified review

非常好的一間飯店，很舒服、貼心的服務，位於科隆教堂旁的市中心，很便利的生活機能，下次一定會在入住，非常好
Verified traveler
10.0
/10
429 幾週前評論

Hotels.com verified review

酒店所有服務簡直完美,早餐非常棒,房間裡面mini bar 免費享用,地點在車站與大教堂旁邊,方便又漂亮,早上還有免費報紙,唯一缺點就是早餐咖啡有點難喝,房間沒有快煮壺,我猜德國人不愛喝茶XD?
PUI ON
icon-與伴侶同行
與伴侶同行
10.0
/10
468 幾週前評論

Hotels.com verified review

位置非常好！就在火車站及科隆大教堂旁邊，雖然在中心位置，但晚上房間還是很寧靜。Staff服務專業、親切有善！我們住的是Deluxe room，房間裝修漂亮，面積大。絕對是非常難忘的住宿經驗！
Verified traveler
8.0
/10
475 幾週前評論

Hotels.com verified review

房間不要選擇面對飯店內的造景及低樓層的，視野感覺不好。
Verified traveler
10.0
/10
526 幾週前評論

Hotels.com verified review

Excellent
man
icon-與伴侶同行
與伴侶同行
10.0
/10
553 幾週前評論

Hotels.com verified review

没说的，十分好，位置好，出火车站就到了，科隆大教堂边上，很容易找。酒店房间大气，冰箱的饮料全免费，真够可以的。
po hung irene
icon-與伴侶同行
與伴侶同行
10.0
/10
568 幾週前評論

Hotels.com verified review

It worth to stay. Everything just right perfect! Classy and traditional but may not good for young generation that they looking for hip hotel.
HANG KIN
icon-與伴侶同行
與伴侶同行
8.0
/10
569 幾週前評論

Hotels.com verified review

位置很方便，服務人員友善。酒店環境佳，mini bar 免費很驚喜。
Rachel
icon-與伴侶同行
與伴侶同行
10.0
/10
17 幾週前評論

Hotels.com verified review

Great room. Great staff. Amazing breakfast!
Andreas
icon-與伴侶同行
與伴侶同行
10.0
/10
18 幾週前評論

Hotels.com verified review

Das Personal war spitze!
Farah
icon-閒暇 與兒童同行
閒暇 與兒童同行
10.0
/10
20 幾週前評論

Expedia Group verified review

We absolutely loved this hotel stay! Staff was wonderful. They treated our son like a prince! Close to train station, cathedral, shopping, and dining. Will stay here again for sure!
Leeora
icon-與伴侶同行
與伴侶同行
2.0
/10
22 幾週前評論

Hotels.com verified review

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.
閱讀更多
silke
icon-閒暇
閒暇
10.0
/10
23 幾週前評論

Expedia Group verified review

Alles perfekt, die Lage, das Personal die Ausstattung…..
Illian
icon-閒暇 家庭
閒暇 家庭
10.0
/10
24 幾週前評論

Expedia Group verified review

This is one of the best hotels I have ever stayed at in my tenure in travel. If I'm going to be in the Cologne area or staying in any places within a 1 hour radius, this is going to be my only place to stay while I'm there. <3
David
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
6.0
/10
25 幾週前評論

Expedia Group verified review

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.
Suddhasil
10.0
/10
25 幾週前評論

Expedia Group verified review

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful
gena
icon-
10.0
/10
25 幾週前評論

Hotels.com verified review

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.
閱讀更多
Rebecca
10.0
/10
25 幾週前評論

Expedia Group verified review

Beautiful hotel
Paul
10.0
/10
27 幾週前評論

Expedia Group verified review

Great service! Will stay again!!
每頁評論數
20
40