Does Kastara Resort provide parking?

Yes, Kastara Resort provides parking. Please confirm details directly with the hotel.

Does Kastara Resort have a swimming pool?

Yes, a swimming pool is available at Kastara Resort.

Does Kastara Resort provide airport transfer?

Yes, Kastara Resort provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Kastara Resort?

Kastara Resort is well-known for its 清洁度, 客房舒适度, 服务和设施, as reviewed by verified Traveloka guests.

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Kastara Resort

Name: Kastara Resort
Address: Jl. Bangkiang Sidem, Keliki, Tegalalang, Ubud, Gianyar, Bali, Indonesia, 80571, Jl. Bangkiang Sidem, Keliki, Tegalalang, Bali, 80571, Indonesia
Rating: 9.1

度假村

Preferred Partner Plus

全星級住宿

9.1

/10

非常好

217个评论

客人对住宿的评价

Indah P.

10.0

/ 10

感谢我老公带我来这里！这绝对是我收到的最好的生日礼物！房间、食物、服务都堪称完美！我迫不及待想带孩子们再来，让他们也能在这里玩得开心！谢谢你，卡斯塔拉！希望你们能成为乌布排名第一的度假村！再见！

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在該地區

查看地圖

Jl. Bangkiang Sidem, Keliki, Tegalalang, Ubud, Gianyar, Bali, Indonesia, 80571

主要設施

空调

餐厅

游泳池

24 小时前台

停车场

电梯

WiFi

此酒店的亮點

作為一位 Preferred Partner Plus，該酒店的表現非常出色，並定期接受 Traveloka 的驗證。

同级中性价比高

优质服务

Kastara Resort is a resort in a good neighborhood, which is located at Payangan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Kastara Resort的可用房型

選擇所需內容，加快搜尋速度

價格顯示

登入成功！

現在享受更多好康！還能選擇接近入住日期再付款！

知道了

潔淨住宿，讓您無憂旅程

這些標準化協議可保證您的健康和安全，讓您安心享受旅程。

CleanAccommodation

經 CHSE 認證的住宿，採用 Kemenparekraf 的衛生規程。了解更多

頻繁消毒

接受過健康協議訓練的員工

體溫檢查

Kastara Resort周圍有什麼

Jl. Bangkiang Sidem, Keliki, Tegalalang, Ubud, Gianyar, Bali, Indonesia, 80571

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了解更多關於Kastara Resort

Location

Kastara Resort is a resort in a good neighborhood, which is located at Payangan.

About Kastara Resort

Kastara Resort is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, Kastara Resort provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Kastara Resort is a great choice for you with a large and well-equipped function room to suit your requirements.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Kastara Resort.

If you plan to have a long-term stay, staying at Kastara Resort is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Kastara Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Kastara Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Kastara Resort is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Kastara Resort.

Kastara Resort所有設施

酒吧、咖啡廳與交誼廳

泳池

娛樂設施

健身中心

多功能廳

公共設施

停車服務
咖啡廳
電梯
24小時客房服務
餐廳
客房服務
保險箱
公共區域WiFi

客房內設施

浴缸
桌子
室內保險箱
迷你吧
淋浴
電視

飯店服務

行李員
前台
24 小時前台接待
24 小時保安
洗衣服務
婚禮服務

一般的

空調
暖氣機
泳池
吸煙區
陽台

食物和飲料

酒吧
用餐區
無麩質餐點
池畔酒吧

要做的事情

按摩服務
室外游泳池
泳池日光躺椅
太陽長椅

運輸

機場接送
代客泊車

連接性

免費 WiFi

接駁車服務

機場接送（收費）

商務設施

會議設施

Kastara Resort住宿政策及一般資訊

入住/退房時間

入住：

從 14:00

退房

前 12:00

Breakfast at the accommodation will be provided from 08:00 - 11:00.

Pets are allowed in the accommodation. Additional charges apply.

一般資訊

熱門設施	空调, 餐厅, 游泳池, 24 小时前台, 停车场, 电梯, WiFi
入住/退房時間	从 14:00 - 到 12:00
Kastara Resort的可用房間	16
在Kastara Resort的樓層數	5
另一設施在Kastara Resort	停車服務, 咖啡廳, 電梯, 24小時客房服務, 餐廳

Kastara Resort常見問題

在Kastara Resort有哪些可用設施？

這裡有頂級設施Kastara Resort例如空调, 餐厅, 游泳池, 24 小时前台, 停车场, 电梯, WiFi .（有些可能需要額外收費）

正常入住和退房時間是Kastara Resort？

在Kastara Resort的標準入住時間從從 14:00開始最晚退房時間為前 12:00

What is the star rating of Kastara Resort?

Kastara Resort is a 5.0-star hotel.

How many floors does Kastara Resort have?

Kastara Resort has 5 floors.

How many rooms are available at Kastara Resort?

Kastara Resort has 16 rooms in total.

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整體評分與評論 Kastara Resort

Traveloka (164)

其他来源 (53)

8.9

非常好

來自 164 則評論

由旅行者提供於

清洁度

9.2

客房舒适度

9.0

餐食

8.6

地点

8.6

服务和设施

9.0

旅行者常提到 Kastara Resort

全部

适合家庭 (1)

员工友好度 (1)

Wifi (1)

房间空间 (1)

卧室 (1)

浴室 (1)

酒店区域 (1)

味道 (1)

内部餐厅 (1)

排序方式

旅行者評論 Kastara Resort

每頁評論數

顾客评论

A***a

居家度假

9.7

/10

28 幾週前評論

在这里度假真是太棒了。

查看原文

您認為這則評論有幫助嗎？

Komang

9.7

/10

101 幾週前評論

Resort yang bagus, view dan pool keren, staf yang ramah, kamar-nya luas, makanan-nya juga enak.

您認為這則評論有幫助嗎？

Rosyana

9.4

/10

171 幾週前評論

Pas baru nyampe, mikirnya ya ampun hotelnya jauh dari mana-mana. Tapi kebayar semua dengan view, service, fasilitas dan makanannya. Pijatnya enak, makanan enak, semua permintaan difasilitasi dengan baik. Gak ada diskriminasi tamu indo dan luar di sini. Gak jauh dari hotel, ada banyak pilihan makanan dengan view pagi dan sore yang bagus serta harga lebih murah. Kalo menelusuri jalannya sampai ujung akan tembus ke Bukit Campuhan. Makasih Kastara Resort! Pengen lebih lama tinggal di sini deh!

您認為這則評論有幫助嗎？

Accommodation's Reply

06 Sep 2022

亲爱的Rosyana，感谢您抽出时间撰写这篇点评，这对维护卡斯塔拉度假村的声誉非常有帮助。我们将以这篇点评为主要参考，以更好地服务国内外宾客，满足他们的期望。此致，管理层

查看原文

Jessy l.

9.7

/10

177 幾週前評論

Kastara adalah resort yang menyenangkan. Tempatnya nyaman. Pemandangan yang sangat indah. Sangat cocok untuk yang ingin berbulan madu.

您認為這則評論有幫助嗎？

Accommodation's Reply

19 Aug 2022

亲爱的杰西：感谢您抽出时间，就几周前入住卡斯塔拉度假酒店及水疗中心的体验提供如此积极的评价。此评价将作为我们日常工作的指导，确保所有卡斯塔拉的宾客都能享受到满意而难忘的假期。此致，管理层

查看原文

Johana K.

9.4

/10

181 幾週前評論

This hotel is very awesome with a beautiful view, bathtub, good service, good people, and good breakfast. I love Kastara Hotel so much. It was an unforgettable experience staying there. Thanks God for bringing me and my husband to Kastara Resort ❤️

您認為這則評論有幫助嗎？

Elfina H.

8.5

/10

182 幾週前評論

Terima kasih Kastara Resort telah melayani kami dengan baik.

您認為這則評論有幫助嗎？

Giovani A. F.

5.7

/10

185 幾週前評論

I like the room. But their service was very bad and very disappointing. They treat local guests impolitely like we don't have money. And the TV in the room also with no signal.

3 個人覺得它很有幫助

Accommodation's Reply

01 Jun 2022

尊敬的Giovani，我非常感谢您抽出时间就您近期在卡斯塔拉度假村及水疗中心的住宿体验向我们提交如此富有建设性的评价或反馈。我们非常遗憾得知我们的团队未能为所有尊贵的客人提供平等且一致的服务。对于近期在卡斯塔拉度假村及水疗中心的住宿体验未能提供符合我们标准的平等服务，请接受我们诚挚的歉意。您的评价将是我们开展有效培训和慰问的首要指导方针，旨在提升全体酒店员工的态度和技能，使他们能够尽职尽责地完成工作。希望通过我们所有行动计划的实施，能够改变您的心态，让您在不久的将来再次光临。此致，管理层

查看原文

Patricia G.

8.5

/10

186 幾週前評論

Menyenangkan sekali. Akan kembali ke sini lagi.

您認為這則評論有幫助嗎？

Accommodation's Reply

01 Jun 2022

尊敬的帕特里夏：感谢您在卡塔拉度假村及水疗中心 (Katara Resort & SPA) 的入住体验中分享的积极且出色的评价。我们将以此评价为参考和指导，为所有宾客提供最优质的服务，确保满足他们的期望。此致，管理层

查看原文

Patricia G.

8.5

/10

186 幾週前評論

Semuanya ramah-ramah. Relaxing place. Akan kembali lagi ke sini.

您認為這則評論有幫助嗎？

Accommodation's Reply

31 May 2022

尊敬的帕特里夏：我们非常高兴收到您对卡斯塔拉度假村的入住体验如此积极的评价。我们将以此为参考和指导，不断提升我们为所有忠实宾客和顾客提供的服务质量。此致，管理层

查看原文

Mariana

9.7

/10

186 幾週前評論

I am trully happy stay at Kastara Resort, Friendly staff, Awesome Room, Great Spa and Good Food. Happy Honeymoon trip 😊. See You Soon

您認為這則評論有幫助嗎？

Accommodation's Reply

21 May 2022

亲爱的玛丽安娜：我们非常高兴收到您最近蜜月入住的坦诚而出色的评价。我们对友好的员工、舒适的房间、优质的水疗和美味的食物都非常满意。您的评价极大地鼓舞了整个团队，让我们能够继续提供最优质、最优质的服务，超越我们亲爱的顾客。此致，管理层

查看原文

Reza P.

9.4

/10

187 幾週前評論

Happy banget nginep di sini, pelayanan Oke banget, pesen makan di restonya juga enaakk banget worthit laah. Thankyou kastara.

您認為這則評論有幫助嗎？

Accommodation's Reply

15 May 2022

亲爱的 Reza：感谢您抽出时间分享您对我们服务和美味佳肴的反馈。我们一定会将此评论作为指导和参考，以维护我们的声誉。此致，管理层

查看原文

Denny N.

9.1

/10

187 幾週前評論

Kamar luas dengan view yang luar biasa indah, sarapan enak walau ala carte, kamar bersih, lokasi tenang walau dipinggir jalan, enak jalan pagi sampai pura gunung lebah, recommended.

您認為這則評論有幫助嗎？

Accommodation's Reply

15 May 2022

亲爱的丹尼：听到您对我们宽敞的客房、绝佳的景观、美味的早餐、干净的房间、安静的地理位置以及值得推荐的步行距离的好评，我们感到无比自豪和荣幸，能够继续保持并提升我们的服务。此致，管理层

查看原文

Jeremia S. K.

9.7

/10

188 幾週前評論

Location so perfect, the view also great. Their services and food are the best.

1 個人覺得它很有幫助

Accommodation's Reply

15 May 2022

尊敬的 Jeremia S.K：我们非常高兴收到您对我们卡斯塔拉度假村及水疗中心的好评，并称赞您在近期入住期间享受到了一流的服务、一流的美食、绝佳的地理位置和绝佳的景观。您的评价将作为我们持续提供最佳服务的主要参考，以便我们在未来再次光临时，能够超越我们亲爱的顾客。此致，管理层

查看原文

Niel

8.5

/10

188 幾週前評論

Nice place, I love it, its the 12 time I had been here

1 個人覺得它很有幫助

Accommodation's Reply

05 May 2022

Nathaniel，非常感谢您入住卡斯塔拉度假村及水疗中心 (Kastara Resort & SPA) 超过12次，这体现了您对酒店的大力支持。您的评价将是我们持续提供优质服务、超越我们挚爱顾客期望的最佳参考。此致敬礼管理层

查看原文

Vinod Kumar Jain

6.1

/10

188 幾週前評論

They know how to do hospitality but not about professionalism. Overall such the room, pool, facilities are great but please I don't want to give bad reviews but unfortunately, I need to do this. My fiance and I booked 4D3N, but in bad luck, my fiance missed his flight. I called the agent and the hotel to make a cancellation but they said couldn't. Then okay I paid once checked in for 4D3N in "cash by debit card". And suddenly the next day the hotel said to me only give me 3D2N for the room, I was shocked and they give me such a reason that needed me to understand their situation even tho it was not okay, and they promise to give me a 1-day refund. The refund I asked when I check out, and they said will transfer, I asked again for cash and they insisted to transfer by bank account asap. Then I was okay and moved to another hotel. And until this time no refund transfer going to my account, I called the hotel and they said can't do today because it's sunday. What, after I moving to another hotel and everything they said?

2 個人覺得它很有幫助

Dewi K.

9.4

/10

190 幾週前評論

Had the best days staying here, the room has a bathtub in the balcony with a magnificent view. All the staffs were very friendly. The pool, the view, the room all of it were amazing. Definitely will come back!

1 個人覺得它很有幫助

Accommodation's Reply

24 Apr 2022

亲爱的 Dewi，非常感谢您抽出时间，就您近期在酒店的假期表达如此坦诚且出色的评价。您的评价将激励整个团队继续保持卓越的工作表现。此致，管理层

查看原文

Chaidhy

6.4

/10

190 幾週前評論

Not recommended for local visitor/family karena pihak management akan mengenakan biaya tambahan untuk anak usia 13 +, hanya cocok untuk pasangan aja karena didukung juga dengan lay out bathroom yang semi open. Selebihnya standart aja.

1 個人覺得它很有幫助

Accommodation's Reply

24 Apr 2022

尊敬的 Chaidhy 先生：感谢您对入住本酒店做出的建设性评价。关于您儿子（13 岁及以上儿童）的额外收费，这是我们的标准，并将公平地适用于所有来自不同细分市场的顾客。此致，管理层

查看原文

Fahmi Y.

9.4

/10

190 幾週前評論

Hotel bagus tidak terlalu mahal tapi service bagus, ada fasilitas sewa motor, usahan untuk check in jangan terlalu malam, karena jalanan menuju hotel gelap. Kamar bersih bagus, terawat sekali.