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- Resort in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
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Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Resorts
8.9
/10
Exceptional
281 reviews
What Guests Say About Their Stay
Taste (43)
Ambiance (42)
Hotel Area (42)
Variety (42)
L***a
9.7
/ 10
Outstanding staff, the friendliest of all, and fabulous comfort for the very nice hotels, especially for the receptionist. Good job and keep it up!
A***e
10.0
/ 10
Stayed here for 3 nights, it was amazing and no complaints. I asked for honeymoon suites, they prepared some free animal characters, and also complimentary dessert. Food in the restaurant was good, lovely view and very nice customer service in general. I would definitely stay here again if I visit Samosir next time.
Verified Traveler
10.0
/ 10
Our stay at Marianna Resort was a pleasure. It's located right on the shores of Lake Toba with beautiful views. The rooms are clean and comfortable, and the facilities are complete, from the swimming pool and spa to water activities. The staff is friendly and helpful. The breakfast is varied and delicious, and the resort atmosphere is modern and serene. The price is a bit premium, but it's well worth the experience. Recommended for a vacation to Samosir.
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L***a
8.5
/ 10
The staff are very friendly and the food suits my taste.
See original
Budi A.
10.0
/ 10
Hotel with a very beautiful view of Lake Toba, a five-star hotel with excellent service.
See original
In the Area
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Jln PUD Kelurahan Tuktuk Siadong Simanindo, Samosir, Danau Toba, Sumatra Utara, Indonesia, 22395
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
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Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection Address: Map & Location
Jln PUD Kelurahan Tuktuk Siadong Simanindo, Samosir, Danau Toba, Sumatra Utara, Indonesia, 22395
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Discover More About Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Welcome to Marianna Resort, a sanctuary where opulence intertwines with the natural beauty of Lake Toba, an unparalleled haven. As the first luxury five-star resort in the area, we invite you on a vibrant journey through the enchanting landscapes of Samosir Island. Nestled between the gentle caress of waters and the golden hues of the sun, lies Marianna Resort, the epitome of luxury steeped in the rich heritage and spirited essence of this magnificent land. Indulge in the harmonious embrace of tranquility at Marianna Resort, where 123 exquisite rooms and villas await you, adorned with impeccable facilities that ensure ultimate comfort and convenience. With each room offering breathtaking views of the serene lake and majestic mountains, you will find yourself effortlessly immersed in the awe-inspiring beauty of nature. Allow the rejuvenating spirit of our resort to guide you on a journey of relaxation and renewal.
All facilities in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Others
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Recreation room
- Rooftop terrace
- Smoking area
- Smoke-free
- Terrace
Hotel Services
- Bellhop
- Concierge
- Express check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Continental breakfast
- Dining area
- Winery
Sports and Recreations
- Canoeing
- Catamaran sailing
- Cycling
- Fishing
- Fitness center
- Jet ski
- Waterskiing
- Water sport
Things to Do
- Barbecue
- Children play area
- Fitness center
- Garden
- Massage
- Outdoor facilities
- Outdoor pool
In-room Facilities
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Accessibilty
- Accessible bathroom
- Accessible parking
- Wheelchair accessible
Business Facilities
- Conference room
- Meeting facilities
- Projector
Family-friendly Facilities
- Kids club
- Children pool
Transportation
- Bicycle rental
- Secure parking
Nearby Facilities
- ATM/Banking
Kids and Pets
- CRIBS
Connectivity
- Free WiFi
Accommodation Policy & General Information in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
General Check-in Instructions
Valid identification (KTP/SIM/Passport) is required at check-in
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection | 122 |
Number of floors in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection | 4 |
Another facilities in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection | Ballroom, Banquet, Connecting rooms, Family room, Heater |
Frequently asked question in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
What are available facilities at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection?
There are top facilites at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection?
Check-in time at Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection provide breakfast?
Yes, Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection?
Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection have?
Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection has 4 floors.
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More Reviews from Other Guests in Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Overall Ratings & Reviews Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Traveloka (279)
Other sources (2)
9.0
Exceptional
From 279 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
9.0
Meal
8.8
Location
9.1
Service and Facilites
8.8
People often mention about Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
All
Staff Friendliness (48)
Taste (45)
Variety (45)
Bedroom (44)
Hotel Area (44)
Ambiance (42)
Surroundings (40)
Bathroom (38)
Family Friendly (37)
Activity Option (34)
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Traveler Reviews Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Leisure
10.0
/10
Reviewed 11 hour(s) ago
Our stay at Marianna Resort was a pleasure. It's located right on the shores of Lake Toba with beautiful views. The rooms are clean and comfortable, and the facilities are complete, from the swimming pool and spa to water activities. The staff is friendly and helpful. The breakfast is varied and delicious, and the resort atmosphere is modern and serene. The price is a bit premium, but it's well worth the experience. Recommended for a vacation to Samosir.
Read More
See original
Find this review helpful?
ID
Ifanto D.
Leisure
10.0
/10
Reviewed 4 day(s) ago
Staff is friendly. Luxury resort with excellent view of Toba Lake
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Mr Ifanto,
Horas From A Truly Unique Experience
Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay at Marianna Resort, appreciating our friendly staff and the luxury experience with an excellent view of Lake Toba. Feedback like yours motivates our team to continue delivering exceptional hospitality.
We look forward to welcoming you back for another memorable stay.
For the latest information and updates about Marianna Resort, please visit our official website: www.mariannaresort.com
Warm regards,
Management of Marianna Resort Samosir
R***a
Leisure
8.4
/10
Reviewed 2 week(s) ago
The room is just standard, new hotel, pool facing the lake, varied breakfast menu 🙏
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Accommodation's Reply
08 Nov 2025
Hours from a special experience Thank you for your review. We are delighted to know that the swimming pool with a view of Lake Toba and the varied breakfast menu created a memorable experience during your stay at Marianna Resort. This feedback is highly valuable for the continuous improvement of the quality of our services and facilities. We sincerely hope to welcome you back again on your next visit. For more information about Marianna Resort, please visit our official website at w.Mariannaresort.com. Best regards, Marianna Resort Samosir Management
See original
p***k
10.0
/10
Reviewed 2 week(s) ago
Good for healing best for stay in samosir
Find this review helpful?
Accommodation's Reply
08 Nov 2025
Dear Valued Guest,
Horas From A Truly Unique Experience
Thank you very much for your kind feedback. We are delighted to hear that you found Marianna Resort a perfect place for healing and enjoying your stay in Samosir.
Your words motivate our team to continue providing excellent experiences for all our guests. We look forward to welcoming you back for another memorable visit.
For more information and updates about Marianna Resort, please visit our official website: www.mariannaresort.com
Warm regards,
Management Marianna Resort Samosir
L***a
Leisure
8.5
/10
Reviewed 3 week(s) ago
The staff are very friendly and the food suits my taste.
See original
+5
Find this review helpful?
Accommodation's Reply
08 Nov 2025
Dear Horas, From a truly exceptional experience, Thank you for your positive review. We are so glad that our friendly staff and delicious food made your stay at Marianna Resort a memorable one. Reviews like these motivate our team to continue providing the best service to all our guests. We look forward to welcoming you back again soon. For more information about Marianna Resort, please visit our official website at w.Mariannaresort.com. Best regards, Marianna Resort Samosir Management
See original
BS
Brigitta S.
Staycation
9.7
/10
Reviewed 3 week(s) ago
Check in for our honeymoon at lake view bedroom. I think the room is quite the same as other types, but the view is very mesmerizing. I love the morning view. The staff near the restaurant is very helpful for taking good photos. Thank you and see you.
Find this review helpful?
Accommodation's Reply
08 Nov 2025
Dear Ms. Brigitta,
Horas From A Truly Unique Experience
Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your honeymoon stay in our Lake View bedroom, especially the mesmerizing morning view. We are also glad that our staff near the restaurant was helpful in taking memorable photos for you.
Your words motivate our team to continue providing excellent service to all our guests. We look forward to welcoming you back for another memorable stay.
For more information and updates about Marianna Resort, please visit our official website: www.mariannaresort.com
Warm regards,
Management Marianna Resort Samosir
J***n
Leisure
9.4
/10
Reviewed 3 week(s) ago
The Finest Hotel at Samosir
A stay at the Marianna Samosir Hotel felt comfortable and classy. The breakfast buffet was delicious and the food was of high quality. The rooms were clean, with professionally maintained beds and bathrooms free of water stains, and the duvet and bedcover felt premium and clean. The room was spacious, cool, had blackout curtains, and four complimentary bottles of mineral water were provided. The swimming pool wasn't very deep but clean, though the shower area was a bit limited. The staff was responsive and friendly, making it perfect for a staycation, as there are plenty of fun activities on the hotel grounds. A small suggestion: since the island location makes access to tourist attractions somewhat remote and cars get dirty quickly, it would be perfect to include a free exterior cleaning service and a TV with Netflix or YouTube Premium, as is typical for a five-star hotel.
Read More
See original
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G***n
Business
9.1
/10
Reviewed 4 week(s) ago
Good for healing and dating, also business
See original
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s***o
Leisure
10.0
/10
Reviewed 4 week(s) ago
The Staff is very helpful and friendly. Feel homely and surrounded is so many restaurants, cafe and eatery
Find this review helpful?
IH
Imel H.
Staycation
9.1
/10
Reviewed 4 week(s) ago
It's important to check the bathroom's cleanliness before reselling. I found a lot of hair in the bathroom.
See original
Find this review helpful?
T***I
Leisure
9.3
/10
Reviewed 6 week(s) ago
Pros: The hotel is very new and well-maintained. The hotel and rooms are clean. The breakfast is plentiful and varied. There's a nice dock on the lake. The view is beautiful.
Cons: The pool rules are very strict regarding clothing worn while swimming, and the lifeguards are there to monitor and enforce them. The staff seemed to be pretending to be friendly, but some were not at all, especially those on the rooftop. Our room smelled like something between massage oil and hot oil.
Read More
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for taking the time to share your detailed feedback about your recent stay with us. We’re delighted to know that you appreciated the cleanliness of our hotel, the variety of our breakfast, and the beautiful lakefront view and private jetty.
At the same time, please accept our sincere apologies for the discomfort you experienced regarding the pool regulations, room scent, and staff interaction. Your comments are truly valuable for us to review and improve. We will immediately follow up with our housekeeping and service teams to ensure that similar experiences do not occur in the future.
We truly appreciate your constructive feedback as it helps us to continuously enhance our standards and provide the warm, genuine hospitality that Marianna Resort & Convention is known for. We hope to have the opportunity to welcome you back soon for a more seamless and pleasant stay.
Sincerely,
Management of Marianna Resort & Convention
Tuktuk Samosir
罗
罗特
Leisure
9.4
/10
Reviewed 6 week(s) ago
I've booked Villa King. Frankly speaking, the view wasn't the best, because the villa mola is not directly towards the lake side. some north villa may be much better. Even lake view luxury rooms might be much better in view. The room was excellent. Equipments are new. One compliant is Resort's whatsapp chat is very poor. Difficult to get useful guidance. On the other hand, the receptionist are helpful with support of booking boat etc.
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Accommodation's Reply
13 Oct 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for taking the time to share your review with us. We sincerely apologize that your villa view did not fully meet your expectations and that our WhatsApp communication service fell short during your stay.
We truly appreciate your kind words regarding our villa facilities and the helpfulness of our reception team. Your feedback is very valuable and has been shared internally to improve our guest communication and ensure a smoother experience for future stays.
We hope to have the opportunity to welcome you back again soon, and we will do our best to provide you with a more satisfying and memorable stay — perhaps in one of our Lake View Rooms or north-facing villas for a better scenic experience.
Sincerely,
Management of Marianna Resort & Convention
Tuktuk Samosir
as
abetnego s.
Staycation
10.0
/10
Reviewed 7 week(s) ago
The reception staff is helpful and friendly, the breakfast is varied and delicious, the hotel is clean, the view is good.
See original
1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Warm regards,
Management – Marianna Resort & Convention Tuktuk Samosir
M
Muliady
Leisure
10.0
/10
Reviewed 8 week(s) ago
The hotel staff was friendly and very helpful on my family vacation.
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Warm regards,
Management – Marianna Resort & Convention Tuktuk Samosir
BA
Budi A.
10.0
/10
Reviewed 12 week(s) ago
Hotel with a very beautiful view of Lake Toba, a five-star hotel with excellent service.
See original
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Accommodation's Reply
04 Sep 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
Guest
Leisure
10.0
/10
Reviewed 12 week(s) ago
The staff is very friendly, the hotel is clean and fragrant and provides a very memorable experience
See original
Find this review helpful?
Accommodation's Reply
04 Sep 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
M***i
Leisure
10.0
/10
Reviewed 13 week(s) ago
Very fun, very suitable for a vacation with family.
See original
Find this review helpful?
Accommodation's Reply
04 Sep 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
M***s
Leisure
10.0
/10
Reviewed 17 week(s) ago
The incredible beauty of Lake Toba can be enjoyed directly from the hotel balcony. The facilities are comprehensive. The spa is top-notch, with views of Lake Toba while relaxing.
See original
3 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
H***a
Leisure
10.0
/10
Reviewed 20 week(s) ago
Overall the location is amazing and the facilities are also the best
See original
+3
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
M***d
Leisure
10.0
/10
Reviewed 21 week(s) ago
all staff are friendly, comfortable hotel & beautiful resort
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
Number of reviews per page
20
40
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Disclaimer
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Overall Ratings & Reviews Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Traveloka (279)
Other sources (2)
9.0
Exceptional
From 279 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
9.0
Meal
8.8
Location
9.1
Service and Facilites
8.8
People often mention about Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
All
Staff Friendliness (48)
Taste (45)
Variety (45)
Bedroom (44)
Hotel Area (44)
Ambiance (42)
Surroundings (40)
Bathroom (38)
Family Friendly (37)
Activity Option (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Leisure
10.0
/10
Reviewed 11 hour(s) ago
Our stay at Marianna Resort was a pleasure. It's located right on the shores of Lake Toba with beautiful views. The rooms are clean and comfortable, and the facilities are complete, from the swimming pool and spa to water activities. The staff is friendly and helpful. The breakfast is varied and delicious, and the resort atmosphere is modern and serene. The price is a bit premium, but it's well worth the experience. Recommended for a vacation to Samosir.
Read More
See original
Find this review helpful?
ID
Ifanto D.
Leisure
10.0
/10
Reviewed 4 day(s) ago
Staff is friendly. Luxury resort with excellent view of Toba Lake
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Mr Ifanto,
Horas From A Truly Unique Experience
Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay at Marianna Resort, appreciating our friendly staff and the luxury experience with an excellent view of Lake Toba. Feedback like yours motivates our team to continue delivering exceptional hospitality.
We look forward to welcoming you back for another memorable stay.
For the latest information and updates about Marianna Resort, please visit our official website: www.mariannaresort.com
Warm regards,
Management of Marianna Resort Samosir
R***a
Leisure
8.4
/10
Reviewed 2 week(s) ago
The room is just standard, new hotel, pool facing the lake, varied breakfast menu 🙏
See original
Find this review helpful?
Accommodation's Reply
08 Nov 2025
Hours from a special experience Thank you for your review. We are delighted to know that the swimming pool with a view of Lake Toba and the varied breakfast menu created a memorable experience during your stay at Marianna Resort. This feedback is highly valuable for the continuous improvement of the quality of our services and facilities. We sincerely hope to welcome you back again on your next visit. For more information about Marianna Resort, please visit our official website at w.Mariannaresort.com. Best regards, Marianna Resort Samosir Management
See original
p***k
10.0
/10
Reviewed 2 week(s) ago
Good for healing best for stay in samosir
Find this review helpful?
Accommodation's Reply
08 Nov 2025
Dear Valued Guest,
Horas From A Truly Unique Experience
Thank you very much for your kind feedback. We are delighted to hear that you found Marianna Resort a perfect place for healing and enjoying your stay in Samosir.
Your words motivate our team to continue providing excellent experiences for all our guests. We look forward to welcoming you back for another memorable visit.
For more information and updates about Marianna Resort, please visit our official website: www.mariannaresort.com
Warm regards,
Management Marianna Resort Samosir
L***a
Leisure
8.5
/10
Reviewed 3 week(s) ago
The staff are very friendly and the food suits my taste.
See original
+5
Find this review helpful?
Accommodation's Reply
08 Nov 2025
Dear Horas, From a truly exceptional experience, Thank you for your positive review. We are so glad that our friendly staff and delicious food made your stay at Marianna Resort a memorable one. Reviews like these motivate our team to continue providing the best service to all our guests. We look forward to welcoming you back again soon. For more information about Marianna Resort, please visit our official website at w.Mariannaresort.com. Best regards, Marianna Resort Samosir Management
See original
BS
Brigitta S.
Staycation
9.7
/10
Reviewed 3 week(s) ago
Check in for our honeymoon at lake view bedroom. I think the room is quite the same as other types, but the view is very mesmerizing. I love the morning view. The staff near the restaurant is very helpful for taking good photos. Thank you and see you.
Find this review helpful?
Accommodation's Reply
08 Nov 2025
Dear Ms. Brigitta,
Horas From A Truly Unique Experience
Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your honeymoon stay in our Lake View bedroom, especially the mesmerizing morning view. We are also glad that our staff near the restaurant was helpful in taking memorable photos for you.
Your words motivate our team to continue providing excellent service to all our guests. We look forward to welcoming you back for another memorable stay.
For more information and updates about Marianna Resort, please visit our official website: www.mariannaresort.com
Warm regards,
Management Marianna Resort Samosir
J***n
Leisure
9.4
/10
Reviewed 3 week(s) ago
The Finest Hotel at Samosir
A stay at the Marianna Samosir Hotel felt comfortable and classy. The breakfast buffet was delicious and the food was of high quality. The rooms were clean, with professionally maintained beds and bathrooms free of water stains, and the duvet and bedcover felt premium and clean. The room was spacious, cool, had blackout curtains, and four complimentary bottles of mineral water were provided. The swimming pool wasn't very deep but clean, though the shower area was a bit limited. The staff was responsive and friendly, making it perfect for a staycation, as there are plenty of fun activities on the hotel grounds. A small suggestion: since the island location makes access to tourist attractions somewhat remote and cars get dirty quickly, it would be perfect to include a free exterior cleaning service and a TV with Netflix or YouTube Premium, as is typical for a five-star hotel.
Read More
See original
Find this review helpful?
G***n
Business
9.1
/10
Reviewed 4 week(s) ago
Good for healing and dating, also business
See original
Find this review helpful?
s***o
Leisure
10.0
/10
Reviewed 4 week(s) ago
The Staff is very helpful and friendly. Feel homely and surrounded is so many restaurants, cafe and eatery
Find this review helpful?
IH
Imel H.
Staycation
9.1
/10
Reviewed 4 week(s) ago
It's important to check the bathroom's cleanliness before reselling. I found a lot of hair in the bathroom.
See original
Find this review helpful?
T***I
Leisure
9.3
/10
Reviewed 6 week(s) ago
Pros: The hotel is very new and well-maintained. The hotel and rooms are clean. The breakfast is plentiful and varied. There's a nice dock on the lake. The view is beautiful.
Cons: The pool rules are very strict regarding clothing worn while swimming, and the lifeguards are there to monitor and enforce them. The staff seemed to be pretending to be friendly, but some were not at all, especially those on the rooftop. Our room smelled like something between massage oil and hot oil.
Read More
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for taking the time to share your detailed feedback about your recent stay with us. We’re delighted to know that you appreciated the cleanliness of our hotel, the variety of our breakfast, and the beautiful lakefront view and private jetty.
At the same time, please accept our sincere apologies for the discomfort you experienced regarding the pool regulations, room scent, and staff interaction. Your comments are truly valuable for us to review and improve. We will immediately follow up with our housekeeping and service teams to ensure that similar experiences do not occur in the future.
We truly appreciate your constructive feedback as it helps us to continuously enhance our standards and provide the warm, genuine hospitality that Marianna Resort & Convention is known for. We hope to have the opportunity to welcome you back soon for a more seamless and pleasant stay.
Sincerely,
Management of Marianna Resort & Convention
Tuktuk Samosir
罗
罗特
Leisure
9.4
/10
Reviewed 6 week(s) ago
I've booked Villa King. Frankly speaking, the view wasn't the best, because the villa mola is not directly towards the lake side. some north villa may be much better. Even lake view luxury rooms might be much better in view. The room was excellent. Equipments are new. One compliant is Resort's whatsapp chat is very poor. Difficult to get useful guidance. On the other hand, the receptionist are helpful with support of booking boat etc.
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Accommodation's Reply
13 Oct 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for taking the time to share your review with us. We sincerely apologize that your villa view did not fully meet your expectations and that our WhatsApp communication service fell short during your stay.
We truly appreciate your kind words regarding our villa facilities and the helpfulness of our reception team. Your feedback is very valuable and has been shared internally to improve our guest communication and ensure a smoother experience for future stays.
We hope to have the opportunity to welcome you back again soon, and we will do our best to provide you with a more satisfying and memorable stay — perhaps in one of our Lake View Rooms or north-facing villas for a better scenic experience.
Sincerely,
Management of Marianna Resort & Convention
Tuktuk Samosir
as
abetnego s.
Staycation
10.0
/10
Reviewed 7 week(s) ago
The reception staff is helpful and friendly, the breakfast is varied and delicious, the hotel is clean, the view is good.
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Warm regards,
Management – Marianna Resort & Convention Tuktuk Samosir
M
Muliady
Leisure
10.0
/10
Reviewed 8 week(s) ago
The hotel staff was friendly and very helpful on my family vacation.
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Accommodation's Reply
01 Oct 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Warm regards,
Management – Marianna Resort & Convention Tuktuk Samosir
BA
Budi A.
10.0
/10
Reviewed 12 week(s) ago
Hotel with a very beautiful view of Lake Toba, a five-star hotel with excellent service.
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Accommodation's Reply
04 Sep 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
Guest
Leisure
10.0
/10
Reviewed 12 week(s) ago
The staff is very friendly, the hotel is clean and fragrant and provides a very memorable experience
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Accommodation's Reply
04 Sep 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
M***i
Leisure
10.0
/10
Reviewed 13 week(s) ago
Very fun, very suitable for a vacation with family.
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Accommodation's Reply
04 Sep 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
M***s
Leisure
10.0
/10
Reviewed 17 week(s) ago
The incredible beauty of Lake Toba can be enjoyed directly from the hotel balcony. The facilities are comprehensive. The spa is top-notch, with views of Lake Toba while relaxing.
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3 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
H***a
Leisure
10.0
/10
Reviewed 20 week(s) ago
Overall the location is amazing and the facilities are also the best
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+3
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
M***d
Leisure
10.0
/10
Reviewed 21 week(s) ago
all staff are friendly, comfortable hotel & beautiful resort
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Accommodation's Reply
21 Jul 2025
Dear Beloved Guest,
Horas From A Truly Unique Experience-
Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Willy SUDERES
General Manager
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