Mercure Palermo Centro

非常近郵輪碼頭‘去其他景點也非常方便。地點在市中心。 週圍有各式各樣的食市。 自由行非常安全，沒有黑人及小偷。

总体来说还可以，就是酒店没有停车场，对面的收费停车场一晚20欧，还是比较贵的。

Located between the old town and new town. Easy to access every spots and shopping street. But there is no free wifi connection in room, only in public area. Breakfast is pretty nice, offered fresh yogart and famous Sicilian dessert Canolo.

Ho prenotato 3 camere matrimoniali.1788 euro piu tassa soggiorno.Alla reception mi dicono che ho prenotato la dependance(??).Ci portano a circa 200 metri dall Hotel ed entriamo in un palazzo anni 70 di soli ffici:Conesercenti,assicurazioni e altri.Al 5 piano ingresso di un appartamento normale con 4 stanze adibite autonomamente a camere.La prima cosa che mi balza agli occhi é il materasso che sembra di quelli sotto uoto senza alcun sostegno come quelli delle brandine pieghevoli.Mobilio modello Mondo Convenienza Spartano.Sedia della scrivania da giardino Asciugamani consumati.Mancanza di ciabatte e detergenti.La doccia che é praticamente otturata dal calcare con pochissima pressione.Doccino completamente intasato!Serramenti che non chiudono.La stanza prospicente il commissariato di Polizia su strada super trafficata da moto che sfrecciavano tutta la notte.Le continue sirene delle volanti che partivano per gli interventi notturni!Alle 3,30 del Mattino eravamo ancora con gli occhi aperti a guardare il soffitto.Alla reception ho lamentato il fatto che con circa 2.000 euro ci trovavamo in una situazione a dir poco allarmante e grottesca!.Mi è stato risposto che mi dovevo rivolgere all 'Agenzia con cui avevo fatto la prenotazione.E cioè Hotels.com!!(???)Non potevano cambiarci la camere perché eran full booking.Ho richiesto che almeno ci cambiassero i "materassi",mi hanno risposto che non ne avevano e che nessuno si era mai lamentato.Neanche a livello di un B&B.Vergogna!

Hotel bem localizado, quarto impecavel. Recomendo!!

It’s close to the port . The breakfast is very good. I will book it again if I have a chance come to Palermo next time.

Two problems. Premier Room in the Annexe. First key didn't work; twice back to reception 100 m away so had to go back and forth. Room spacious, BUT, a dreadful hum like a pump quietly, getting louder, cutting in and out every 2 mins, so impossible to sleep with this constant reverberation going round the room. A motor is either next door behind the wall or above in the cavity. Unacceptable to rent out to customers. Hotel should have been aware of this big problem. Had no idea. I spoke with the receptionist at the desk who was reluctant to get the manager. Why should one be charged for this lack of premier treatment? So be wary about staying in the Mercure Premier Rooms. A dissatisfied customer.

Good location. great staff. convinient.

The air conditioning worked perfectly. The room was large and bright, very clean and attractively appointed. The street in front of the hotel was always extremely dirty with trash and the walking surfaces are in extremely bad condition. The hotel staff is excellent and attentive, the breakfast service was generous and of a high quality. Everyone was very gracious. I would say the only down side was perhaps the large tour groups that congested the lobby.

The property is dated

Fell in love with Palermo and this hotel was part of the reason. Allowed me to leave bags as we were early for check in. Walking distance to museums, markets restaurants.

Cumple con todo muy bueno el desayuno

Very nice centrally located hotel, excellent service. Excellent breakfast, but limited choices for dinner if you want to stay in rather than going out to eat. Excellent bathroom facilities, but the shower could be a bit larger.

Breakfast was great. Plenty of options and it was tasty. Rooms were spacious, however need a bit of dust removing. Hotel is refurbished and secure.

The hotel is in a great location in the centre of the city. The staff are friendly and efficient and I would happily recommend the hotel. I was accommodated in massive room in converted 19th century apartment building adjacent to the main hotel. The room was nice but I had a few quibbles. The smart Android TV is not connected to the WiFi and only had Italian TV channels. So, I could not access the streaming apps or Chromecast to the TV from my phone. Moreover, despite being a premium room, the hotel only provides paper cups in the rooms, which is rather ghastly if drinking local wines in your room.

Great front desk staff, fabulous free breakfast with extensive selection of food and drink, walkable neighborhood with numerous shops and restaurants - watch out for the cars, scooters, motorbikes & other vehicles zipping through the very narrow streets!

Vi havde ved indtjekning udtrykkeligt bedt dem komme med vores bil kl. 8.00, da vi havde en flyafgang. Dette havde de glemt!!!!. Vi kunne få den om 1/2 time. DETTE ER IKKE GOD SERVICE.

chambre sans vue, mauvaise odeur, WC pour personnes handicapées incommode, fuites dans la salle de bains

All good. Got upgraded and it was amazing.

Incredible staff did everything to make my trip. Excellent beautiful breakfast buffet.